Holiday Inn Canyon de Chelly (Chinle) by IHG

Perfect

Our experience at this hotel was awful. The water has a light yellow-green color to it, the wi-Fi in our room did not work nor did the phone. We told the front desk about our issues and they told us someone would be up to address the problems but no one ever showed up despite us checking back several times. The front desk lady lacked any customer skill whatsoever as did the hostess at the restaurant. Holiday Inn should be embarrassed about this type of representation. We will NEVER be back.

Beautiful area. Clean and quiet.

Needed somewhere to stay on our travels to 4 corners and this was close enough without having to backtrack the next day from Colorado. Worked great for our needs. We ate at the restaurant there and tried the local fry bread burger. Interesting combination worth trying

I loved the location—very close to the park entrance. The bed was comfortable, and it was a nice touch to have a mini fridge and microwave in the room.
However, as a Platinum member, I fully expected to receive a breakfast voucher and was disappointed that none was offered.
More concerning was the water—it was brown, undrinkable, and honestly alarming. I didn’t even feel comfortable showering in it due to the unknown contamination.
Finally, being asked to fill out paperwork at check-in was unnecessary and frustrating. All of my information is already on file through the IHG website, and this step felt redundant and outdated.
Love and ((HUGS)),
Laura Foster, Founder of Souls Healing Humanity

It's a great place if you plan on seeing the Canyon de Chelly, or if you are visiting Chinle.
The room was fine, and there was plenty of parking. I had some weird issue with the water but that is probably fluke.

Good hotel

The only very minor issue is that the check-in desk took a few minutes to find: it's actually located inside a restaurant. When you open the door to the restaurant, you don't see a Holiday Inn sign or anything. But otherwise - I'm fine with the hotel. It's basically right up the street from Canyon de Chelly, if you're visiting that site.

Upgraded to pool access to find out when I checked in that the pool is closed(not mentioned on website) no refund.

Wifi coverage terrible and room very dated.

Restaurant ok, location very good

although the room was clean, and no bedbugs... the water from the sink smelled like sewer water. i was afraid to brush my teeth so i had to run back to bashas and get water to use for brushing teeth. Please reinvest in the property and make sure your incoming clean water do not mix with the sewer line. 😱😱

I loved being there. It was beautiful. Everyone was helpful. I took a wrong turn in town, and Google maps got me stuck, but I went back the way I came and figured out the mistake. It was a long drive from Phoenix, so I was tired at the time. The hotel does not have an elevator . I had a big suitcase so up the stairs I went. Canyon de Chelly is literally up the road from the hotel. That was a beautiful site. The restaurant had some great food. I ate there almost every day. I wish they were open for lunch. I figured it out, though. The blue corn pancakes & Navajo fry bread were amazing.

Best location in town, I actually loved the building and design

Came here to visit the Canyon that’s literally next door. Which is awesome to say the least. The only real issue was that I wish this was a holiday inn express. That way could’ve got a free continental breakfast. Alas it’s just a regular holiday inn where you had to purchase breakfast through an extra fee when I was booking through Expedia. Overall very convenient and comfortable stay.

The room was very clean and comfortable. We ate breakfast at the restaurant, food was very good. Staff was so kind and very helpful. We enjoyed our stay here!

Nice place