Burger Restaurants near Chino Valley

“I love eating here. However their website states they are open til 9pm so I drove over to eat there tonight and the waitress walked me back to my booth and all of the sudden she says oh I’m sorry we’re closed. I said your website says open til 9pm? She said well we usually are but not tonight. I said but I’m here you have people in here eating right now. Can’t you serve me since your website led me to come here. She said I’m sorry we’re closed and I can’t serve you. Then she adds have a nice night. I hadn’t eaten all day. There are no restaurants in chino open at 8pm in chino. Talk about frustrated. I don’t know if or when I’d come back. There wasn’t even a sign on the door saying closed at 8pm. I drove out of my way. I’m sorry but that’s really bad that they would advertise their hours and then change them to suit their restaurant. Maybe this is common? But why would I recommend it if you can’t be sure when they’re open. I almost had company with me tonight that was gonna come from 30 min away. Im a little irritated 😣“

“This location has stepped up their game! The last couple of times I have been here the food has been hot, fresh, and fast! Westley, at the front counter, was courteous, friendly and knowledgeable of the menu. The lobby is super clean. They have definitely turned around from earlier this year.“

“When we moved here a few years ago I was surprised at how clean this location was. The main thing that I noticed was how the team works so well together with no fussing no complaining no standing around.
We've all been in McDonald's locations where it is not as clean as it should be, the workers are blaming each other for a wrong order, and there is chaos. Driving back and forth from the East to the West Coast and the West to the east coast I've seen some not so great locations. Chino Valley location is one of the best I've seen! I'm always happy to walk in there because I know the team is going to do their best to get my food promptly and correctly. I'm happy that I live in a town where we have such great customer service and great people that care about their jobs and community!!!
I know what it means to be a team player and sometimes it's not easy but these guys make it look easy! Thanks Chino Valley workers for standing above the rest!“