Is there any training at this location? Who is in charge? I was here first thing in the morning all the tables were disgustingly dirty, and obviously had not been cleaned from the day prior. We got 2 carmel Fraps, and they were the worst I've ever had, and I've been to Starbucks in more than 10 states.
Atmosphere: 2
Food: 1
Service: 2
Devyn Higgins
I really hope the district manager does something about all of these bad reviews I come here everyday I use my scan and pay and today Laurie the manager made my drink completely wrong and wouldn’t make it right I called and asked and she was so unprofessional it’s really a waste of time I mean she wrote everything on the cup right but then made it all wrong how hard is it to pay attention to detail and take pride in your work. No matter what it is even if it’s making coffee what a disgrace also the tables in there are always dirty
Atmosphere: 1
Service: 1
Liz aguilar
I've been going here for years. Recently the lines have been longer than usual. It's been about two months now maybe longer that line wait time to getting your drink is about thirty minutes. I stopped going as often as I was because of the wait time. It would be wonderful if they had faster service, with more staff. Drinks are ok but not the best. It's a hit and miss with customer service but that's how it is almost everywhere. Hopefully they add more baristas.
Atmosphere: 1
Food: 2
Service: 1
Jasmine Coleman
Love the Saturday morning crew, always friendly and drinks on point. Shout out to Amber!
Atmosphere: 5
Food: 5
Service: 5
Chex Out
By far the worst Starbucks I have ever been prices are about 10% to 15% more than California over $6 for a latte and almost $5 for coffee. And no refills.Also I feel like the bautista's thought they were doing rocket science because they had a hard time taking my
Atmosphere: 1
Food: 1
Service: 1
Sync Gasper
If u want a refill, u have to pay full price and it's more expensive than California, by about 10% . A latte is over $6.. by far the worst Starbucks I have ever ever been too.
Atmosphere: 1
Food: 1
Service: 1
Mary Granados
Ever star bucks you go to is so different.and that is a good thing more places to seat and
Atmosphere: 4
Food: 4
Service: 4
Dee Em
Worst Starbucks ever. I've gone here a few times, and it's always the same experience. They run out of the seasonal stuff (at least 1 item won't say "sold out," but it is). The girls that work there do not greet you, no acknowledgment whatsoever. You wait forever for service. My husband and I this last trip went for a pumpkin spice latte and apple crisp drink of some sort. Psl was out of stock, so we ordered a regular item. The apple drink was ordered, after waiting 15 mins, and one of our orders being put on the counter(and no, "sorry your other order is about to come out") I inquired where our other drink was, that's when we were informed they were unaware of the other drink, then started looking for more supplies for it, but could not find it. Another drink sold out and it was not updated on the board. We were upset and had to ask for a refund. Waste of time. We are never going here again. Go to "Nana's" nearby. It's better tasting, friendlier, quicker, and better priced.
Atmosphere: 1
Food: 1
Service: 1
sarah Gonsalez
There was 2 baristas there and I ended not even getting a drink because the both baristas did not service at all. Extremely angry, as they were talking to their friend my husband and I stood there waiting for 25 min. No eye contact or no “I’m sorry give us a minute”.Just rude all around. Management needs to take care of this! Not the first time.
First day of fall drinks, and they nailed it. Thank you for perking up our morning with a smile.
Mike Charles
This morning, after waiting in line at the under-staffed kiosk (only two people), I asked “Is your coffee hot?” The barista turned to look at the drip coffee machine, the turned back to me and sheepishly said, “Noooo, sorry.”A coffee shop that does not have hot coffee? It’s clear to me that Starbucks has lost control over the quality of their provider and the standards of their service. They have lost touch with their founding principles that made them great.
Tramaine Lockhart
I never write reviews but this Starbucks is awesome! the associates are the best. I felt welcomed. Thank you!!!
David Gratto
These places are garbage and they smell like candy seriously thats not coffee. Glorified brown water. The people that frequently visit this place should be forced to stand outside they are rude and ignorant.
Atmosphere: 1
Food: 1
Service: 1
Don Milligan
Nova was behind the counter taking orders, so sweet. Will definitely be back for ice coffee. Have a blessed day
Nice place
Atmosphere: 5
Food: 5
Service: 5
Is there any training at this location? Who is in charge? I was here first thing in the morning all the tables were disgustingly dirty, and obviously had not been cleaned from the day prior. We got 2 carmel Fraps, and they were the worst I've ever had, and I've been to Starbucks in more than 10 states.
Atmosphere: 2
Food: 1
Service: 2
I really hope the district manager does something about all of these bad reviews I come here everyday I use my scan and pay and today Laurie the manager made my drink completely wrong and wouldn’t make it right I called and asked and she was so unprofessional it’s really a waste of time I mean she wrote everything on the cup right but then made it all wrong how hard is it to pay attention to detail and take pride in your work. No matter what it is even if it’s making coffee what a disgrace also the tables in there are always dirty
Atmosphere: 1
Service: 1
I've been going here for years. Recently the lines have been longer than usual. It's been about two months now maybe longer that line wait time to getting your drink is about thirty minutes. I stopped going as often as I was because of the wait time. It would be wonderful if they had faster service, with more staff. Drinks are ok but not the best. It's a hit and miss with customer service but that's how it is almost everywhere. Hopefully they add more baristas.
Atmosphere: 1
Food: 2
Service: 1
Love the Saturday morning crew, always friendly and drinks on point. Shout out to Amber!
Atmosphere: 5
Food: 5
Service: 5
By far the worst Starbucks I have ever been prices are about 10% to 15% more than California over $6 for a latte and almost $5 for coffee. And no refills.Also I feel like the bautista's thought they were doing rocket science because they had a hard time taking my
Atmosphere: 1
Food: 1
Service: 1
If u want a refill, u have to pay full price and it's more expensive than California, by about 10% . A latte is over $6.. by far the worst Starbucks I have ever ever been too.
Atmosphere: 1
Food: 1
Service: 1
Ever star bucks you go to is so different.and that is a good thing more places to seat and
Atmosphere: 4
Food: 4
Service: 4
Worst Starbucks ever. I've gone here a few times, and it's always the same experience. They run out of the seasonal stuff (at least 1 item won't say "sold out," but it is). The girls that work there do not greet you, no acknowledgment whatsoever. You wait forever for service. My husband and I this last trip went for a pumpkin spice latte and apple crisp drink of some sort. Psl was out of stock, so we ordered a regular item. The apple drink was ordered, after waiting 15 mins, and one of our orders being put on the counter(and no, "sorry your other order is about to come out") I inquired where our other drink was, that's when we were informed they were unaware of the other drink, then started looking for more supplies for it, but could not find it. Another drink sold out and it was not updated on the board. We were upset and had to ask for a refund. Waste of time. We are never going here again. Go to "Nana's" nearby. It's better tasting, friendlier, quicker, and better priced.
Atmosphere: 1
Food: 1
Service: 1
There was 2 baristas there and I ended not even getting a drink because the both baristas did not service at all. Extremely angry, as they were talking to their friend my husband and I stood there waiting for 25 min. No eye contact or no “I’m sorry give us a minute”.Just rude all around. Management needs to take care of this! Not the first time.
Atmosphere: 1
Service: 1
Restaurantji Recommends
First day of fall drinks, and they nailed it. Thank you for perking up our morning with a smile.
This morning, after waiting in line at the under-staffed kiosk (only two people), I asked “Is your coffee hot?” The barista turned to look at the drip coffee machine, the turned back to me and sheepishly said, “Noooo, sorry.”A coffee shop that does not have hot coffee? It’s clear to me that Starbucks has lost control over the quality of their provider and the standards of their service. They have lost touch with their founding principles that made them great.
I never write reviews but this Starbucks is awesome! the associates are the best. I felt welcomed. Thank you!!!
These places are garbage and they smell like candy seriously thats not coffee. Glorified brown water. The people that frequently visit this place should be forced to stand outside they are rude and ignorant.
Atmosphere: 1
Food: 1
Service: 1
Nova was behind the counter taking orders, so sweet. Will definitely be back for ice coffee. Have a blessed day
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