Nice staff, prompt, courteous but the store was filthy. Area behind counter and display seemed organized and clean but tables and floors were visibly dirty and napkins were strewn about everywhere.
Destiny Tso
All the visits in the past were great! Except today, i believe every customer that walked in had to do what we did, redirect the employee to get the flavor we requested and not what she decided. She then started to act like we were annoying 😂😂 they all were NOT wearing gloves, they were taking pymts and touching our waffle cones-so I paid for an extra large waffle cone but could not get myself to eat it. 🤐 next time I’m checking who is working before I spend my money. If I decide to come back
Mikey Armenta
I went for my birthday scoop with an email that said could just show the email~only to discover have to download the app to redeem the coupon and only had 10 days to redeem after it was sent and without the QR code all I got was a free taste of some new flavors (not impressed) I guess not getting my scoop is okay, what few flavors they had in were melty and unappetizing
Gina Ann
I love their Vegan Non-Dairy Cookies 'n Crème.
Chika Chu
A lot of ice cream flavors
xavier
Friendly staff, delicious ice cream and they have over 35 ice cream flavors
Rosemary Magana
Ice cream was all melted
Pablo X. Hernandez
Closed 40 minutes early
Atmosphere: 1
Food: 1
Service: 1
Miroslava Walle I Sommelier Life I
I am so disappointed on you guys! When I went to get my ordered cake this morning I loved the shape and I was ready to congratulate and give you 5 stars. But when we cut it off the “ice cream cake” had no ice cream!!! It’s like someone meant to put some ice cream but scooped it out before decorating it. If it had one scoop of ice cream inside I’m exaggerating. It literally had hollow cake with a thin layer of ice cream just painted to the bone. Was that a prank??? I hope so because thanks to you I was made fun of by my guests for getting such a joke of a cake. That’s not nice guys, really really disappointed. $40 wasted 😭😭😭 and you left me without a cake to offer to my guests.
Food: 1
Amy Burris
I ordered a family traditional birthday cake for my son’s birthday and this specific cake has been a tradition for over 30 years in our family. The MANAGER was extremely rude to me and did not understand anything I was saying. She hung up on me as I was trying to place an order and when I called back and politely confronted her about hanging up on me and she said she “got too busy.” My cake which was simple was made completely wrong and I was still forced to pay for a $50 cake. The level of unprofessionalism and disrespect for a paying customer is absolutely ridiculous. Needless to say the I will sadly be forced to stop a family traditional because I was so disrespected by this establishment.
Pick up order kindly asked the status on my order. Was rudely responded to telling me to wait for the order. Apparently the employees name was Sally. Perhaps if Baskin Robbin’s atmosphere is too hectic please find another place of employment. A friendly suggestion take out your AirPod while helping customers.
Service: 1
Sachiko KM
They had a little rush on a Saturday night but they handled it with precision and care. We shared a cherry jubilee sundae with whipped cream, nuts and caramel. No chocolate, lol.
Atmosphere: 3
Food: 5
Service: 5
Adarsh Shetty
good place, good people good ice cream
Atmosphere: 5
Food: 5
Service: 5
Tanisha Rigney
Nice place
Atmosphere: 5
Food: 5
Service: 5
SilenThunderGod
First time i went in they messed up my order and gave me a free milkshake card. Seems fair to me. A week later i come in to redeem it and the cashier says they dont do those anymore and stopped about a week ago. She gets her manager and she points to the copywrite logo of baskin robbins per 2016 and then changes her answer from a week ago to 2016. Clear she didnt know what she was talking about. Her employee and if she actually was the manager were awful and she also refused to give any information out on who i could call thats above her. Too bad its the only option out here
Nice staff, prompt, courteous but the store was filthy. Area behind counter and display seemed organized and clean but tables and floors were visibly dirty and napkins were strewn about everywhere.
All the visits in the past were great! Except today, i believe every customer that walked in had to do what we did, redirect the employee to get the flavor we requested and not what she decided. She then started to act like we were annoying 😂😂 they all were NOT wearing gloves, they were taking pymts and touching our waffle cones-so I paid for an extra large waffle cone but could not get myself to eat it. 🤐 next time I’m checking who is working before I spend my money. If I decide to come back
I went for my birthday scoop with an email that said could just show the email~only to discover have to download the app to redeem the coupon and only had 10 days to redeem after it was sent and without the QR code all I got was a free taste of some new flavors (not impressed) I guess not getting my scoop is okay, what few flavors they had in were melty and unappetizing
I love their Vegan Non-Dairy Cookies 'n Crème.
A lot of ice cream flavors
Friendly staff, delicious ice cream and they have over 35 ice cream flavors
Ice cream was all melted
Closed 40 minutes early
Atmosphere: 1
Food: 1
Service: 1
I am so disappointed on you guys! When I went to get my ordered cake this morning I loved the shape and I was ready to congratulate and give you 5 stars.
But when we cut it off the “ice cream cake” had no ice cream!!! It’s like someone meant to put some ice cream but scooped it out before decorating it. If it had one scoop of ice cream inside I’m exaggerating. It literally had hollow cake with a thin layer of ice cream just painted to the bone.
Was that a prank??? I hope so because thanks to you I was made fun of by my guests for getting such a joke of a cake.
That’s not nice guys, really really disappointed. $40 wasted 😭😭😭 and you left me without a cake to offer to my guests.
Food: 1
I ordered a family traditional birthday cake for my son’s birthday and this specific cake has been a tradition for over 30 years in our family. The MANAGER was extremely rude to me and did not understand anything I was saying. She hung up on me as I was trying to place an order and when I called back and politely confronted her about hanging up on me and she said she “got too busy.” My cake which was simple was made completely wrong and I was still forced to pay for a $50 cake. The level of unprofessionalism and disrespect for a paying customer is absolutely ridiculous. Needless to say the I will sadly be forced to stop a family traditional because I was so disrespected by this establishment.
Service: 1
Restaurantji Recommends
Pick up order kindly asked the status on my order. Was rudely responded to telling me to wait for the order. Apparently the employees name was Sally. Perhaps if Baskin Robbin’s atmosphere is too hectic please find another place of employment. A friendly suggestion take out your AirPod while helping customers.
Service: 1
They had a little rush on a Saturday night but they handled it with precision and care. We shared a cherry jubilee sundae with whipped cream, nuts and caramel. No chocolate, lol.
Atmosphere: 3
Food: 5
Service: 5
good place, good people good ice cream
Atmosphere: 5
Food: 5
Service: 5
Nice place
Atmosphere: 5
Food: 5
Service: 5
First time i went in they messed up my order and gave me a free milkshake card. Seems fair to me. A week later i come in to redeem it and the cashier says they dont do those anymore and stopped about a week ago. She gets her manager and she points to the copywrite logo of baskin robbins per 2016 and then changes her answer from a week ago to 2016. Clear she didnt know what she was talking about. Her employee and if she actually was the manager were awful and she also refused to give any information out on who i could call thats above her. Too bad its the only option out here
Service: 1
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