Their donuts are legendary, and given time, their chillers will be, too.
Jonathon Trump
They like to run the buy three get two special here. Verify your order before even stepping away from the counter! I went over to the napkins when I noticed a sandwich was forgotten and boy was that a mistake.
Raymond King
Outdoor seating. Good. No issues..
Christie Barker-Enders
When their ice machine is down they don’t get ice and just hand you half full cups without ice. Someone use your brains and go buy ice from the store. You serve iced items and tell your customers when they order.
Christie Barker
We ordered two iced carmel coffees. They hand us a 2/3 full cup with no ice. The ice machine is down. Oh so try going to the store and buying some or mentioning it to someone who is buying an iced coffee. Really all she could say was Chick Filet has ice. Would not refund either.
Kym El Bayouk
My go-to for a cold drink. They are quick to make online orders and I have yet to have to have anything remade in the 2 1/2 years I’ve visited this location. All the employees are friendly, professional, and eager to help when I have had questions about menu items.
ken shortman
It's not every day you get a chance to wait 15 minutes for 2 coffee & a hot chocolate. It's not like the store front isn't 3/4 covered with glass. Maybe the white car was not specific enough of a description. I counted 20 customers that came & went before finally walking in. 3 customers in store with 2 people behind the counter. Maybe this is the NEW customer service to be expected. Wasn't acknowledge, I had to reach across the counter & check the drinks sitting next to the cashier. I grabbed my drinks only to be scoffed at for so obviously contaminating the environment. I thought this mentality was only in the big cities, I guess it's finally made it's way here.
Rusti Rocks
Didn’t have much manners at the desk, very pushy
Nathaniel Madrid
The customer service at this location is the absolute worst. Save your money and go support a local business.
Every time I do a pick up order, they never call it out and are extremely rude when I ask if my order is ready. The employees there are typically college students with no coaching on customer experience.
JT Mattis
An average DD... Good enough but a bit pricey for what it is.
Everyone today looked like they lost their puppy. No greatings, no thank you, just bad attitudes across the board.
Nathan
Did not include donuts in my order, just a drink. Essentially most of the order was forgotten.
Braeden Peters
Coffee and donuts what's not to like? Love the bacon egg and cheese bagel!
Tyreek Nez
The staff is very rude. Had me waiting to pick up my mobile order, while everyone else was getting theirs. I felt very uncomfortable.
mj c
The food and drinks we ordered were good. On par with a usual Dunkin experience. Donuts were suitably stocked, the inside was suitably clean. We only got donuts and drinks.
However, this was the most miserable looking crew working there. Everyone looked unhappy and maybe even sad. I've not seen the likes of that before . I hope whatever it was that made them feel that way on a nice weekend morning improves for them,
We were just passing through Flagstaff, and I'm not sure what the vibe is here normally.
Their donuts are legendary, and given time, their chillers will be, too.
They like to run the buy three get two special here. Verify your order before even stepping away from the counter! I went over to the napkins when I noticed a sandwich was forgotten and boy was that a mistake.
Outdoor seating. Good. No issues..
When their ice machine is down they don’t get ice and just hand you half full cups without ice. Someone use your brains and go buy ice from the store. You serve iced items and tell your customers when they order.
We ordered two iced carmel coffees. They hand us a 2/3 full cup with no ice. The ice machine is down.
Oh so try going to the store and buying some or mentioning it to someone who is buying an iced coffee. Really all she could say was Chick Filet has ice.
Would not refund either.
My go-to for a cold drink. They are quick to make online orders and I have yet to have to have anything remade in the 2 1/2 years I’ve visited this location. All the employees are friendly, professional, and eager to help when I have had questions about menu items.
It's not every day you get a chance to wait 15 minutes for 2 coffee & a hot chocolate. It's not like the store front isn't 3/4 covered with glass. Maybe the white car was not specific enough of a description. I counted 20 customers that came & went before finally walking in. 3 customers in store with 2 people behind the counter. Maybe this is the NEW customer service to be expected. Wasn't acknowledge, I had to reach across the counter & check the drinks sitting next to the cashier. I grabbed my drinks only to be scoffed at for so obviously contaminating the environment. I thought this mentality was only in the big cities, I guess it's finally made it's way here.
Didn’t have much manners at the desk, very pushy
The customer service at this location is the absolute worst. Save your money and go support a local business.
Every time I do a pick up order, they never call it out and are extremely rude when I ask if my order is ready. The employees there are typically college students with no coaching on customer experience.
An average DD... Good enough but a bit pricey for what it is.
Restaurantji Recommends
Everyone today looked like they lost their puppy. No greatings, no thank you, just bad attitudes across the board.
Did not include donuts in my order, just a drink. Essentially most of the order was forgotten.
Coffee and donuts what's not to like? Love the bacon egg and cheese bagel!
The staff is very rude. Had me waiting to pick up my mobile order, while everyone else was getting theirs. I felt very uncomfortable.
The food and drinks we ordered were good. On par with a usual Dunkin experience. Donuts were suitably stocked, the inside was suitably clean. We only got donuts and drinks.
However, this was the most miserable looking crew working there. Everyone looked unhappy and maybe even sad. I've not seen the likes of that before . I hope whatever it was that made them feel that way on a nice weekend morning improves for them,
We were just passing through Flagstaff, and I'm not sure what the vibe is here normally.
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