Hunan West

1302 S Plaza Wy, Flagstaff
(928) 779-2229

Recent Reviews

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Rochelle L. Garcia

Good house fried rice, delicious sizzling rice soup but I missed the sign where they automatically add their own $15 tip for a table of 4. Looks like we’ll be ordering takeout next time.

Adriana Frison

I have been here multiple times and have been very satisfied. Today 12/1 that all changed when we went into the restaurant and decided the 4 of us would share 2 lunch special. Not to mention the dining room is full boxes and supplies on one side of the restaurant. After ordering we got our drinks and an appetizer we received our food it was 6 pieces of chicken per order and a small bowl of rice. The food was not good the chicken had no flavor and the rice was dry. We revived our bill and it was $75 we looked at it confused because it had never been that much before. After going to pay the added there own tip it you have 4 or more people. (This is crazy) After paying she didn’t want to give us a receipt after asking multiple times. WE WILL NOT BE GOING BACK AFTER THIS EXPERIENCE VERY DISAPPOINTED.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Wonton Soup Hot and Sour Soup Lunch Special, Hunan Appetizers, Hot and Sour Soup

Blake P

4 of us went to eat. We ordered 2 lunch specials, we paid $14 per special for 6 pieces of chicken per plate and 2 child sized bowls of fried rice. On top of $4 per cup soda (8oz cup). $14 for a plate of 6 crab puffs. $4 each for two little bowl of soup. Our total bill was $75, that includes whatever that $9 extra was. And they couldn't or wouldn't give us an itemized list. We were not satisfied with the quality of food that we received for the price they charged.

Atmosphere: 1

Food: 1

Service: 2

Gail Tsosie

Food was good, service wasn't good..they gave us wrong dish and we waited for drinks to be filled. Most disappointing was we had 4 in group and they charged an 18% gratuity added to check. Never said anything about it. Our last time there!

Atmosphere: 2

Food: 4

Service: 2

Brenda Ditner

Love the food here, even if it looks like they're moving!

Atmosphere: 3

Food: 5

Service: 5

E POLACCA

Food is amazing. I’ve finally had Mongolian beef that is actually spicy! I’ve been searching for it and no one seems to make it spicy anymore. Except here, Omgoodness it was delicious .

The space is very tiny so if you have a large party you won’t fit. I had my 11 month old with me and she did good. The only thing is there is no changing table in the bathroom.

Besides that, I’d eat here again. I already finished my daughter’s leftovers too haha!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Mongolian Beef

Robbive

Definitely recommend the curry beef

Atmosphere: 4

Food: 5

Service: 5

Marcus Dho

First, I’ve been coming here for 2 decades. Love it and still will come. But, they still have not cleaned up their dining room since Covid. Half the booths and tables are full of empty boxes and storage.

But, I was taken back but the auto 20% tip for party of 4 or more. I’m am always a good tipper almost never do I tip less than 20%. With that being said, I’ll never tip more if it’s an auto 20. I get maybe even larger parties.. but for for 2 adults and 2 kids. Doesn’t make sense.

Atmosphere: 3

Food: 5

Service: 3

Maya Evergreen

Excellent food. Excellent & Super friendly staff. It's very much a small privately owned Chinese food vibe.

Atmosphere: 4

Food: 5

Service: 5

D Slaughter1987

Food was amazing and service was wonderful ?

Atmosphere: 5

Food: 5

Recommended dishes: Sweet & Sour Chicken, House Chow Mein

latrice billie

‼️Not kid friendly or family friendly‼️I know the owners have been in Flagstaff for years. I’ve eaten here since I was a child and today I had BAD a experience and the lady owner was very rude to my 2 year old daughter. We were counting the sugar packets. She came up to us and said “These not toys!” And ripped them out my daughter’s hands and took all the sugar packets. She didn’t even ask just ripped it out my daughter’s little hands. I feel so offended and hurt that she did that to my daughter. I paid $9 for my small drinks and left. If you have small children don’t eat here. It is not family friendly.

Atmosphere: 1

Food: 1

Service: 1

Ross Canyon

Old style Chinese food. Always fresh and tasty. The prices are a super good value for Flagstaff. If you like super good Asian food this is the place for you. But if you like only fancy places with fancy chairs/tables this is not your place. Everything's super clean and kept clean including the restrooms.

Vegetarian options: I happen to eat vegetarian dish occasionally. My favorite dish at this restaurant is sizzling rice soup. It's way better than the Phoenix or many San Francisco Chinatown areas. Simply put it's a large selection of proteins and vegetables.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mongolian Beef

Layton D

Great Delicious ?

Food: 5

Service: 5

Taija Vasquez

I ordered 2 super meals for $17.95 each. I got Kung Pao Chicken and BBQ Chow Mein meals. When I tell you there was NO FLAVOR at all!! It was such a let down. Drive the extra mile across town and go to Hunan East.

Mel Lee

Food was good , but the moment we said me and partner were sharing the server said we had to order a appetizer to be able to dine in … I still tip 20% , I should have not tipped at all as that need to order a appetizer would have been the

Atmosphere: 4

Food: 4

Service: 1

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