Our server was great, very personable and attentive. We are from the city and it was nice having breakfast when there were trees out the window and snow on the ground (late November).After we got our food we did realize we didn't have syrup on our table so we had to go grab some from an empty table but other than that the service was great and we were seated quickly.The indoor waiting area is not very big and I could see might fill up quickly if it's busy. If it's cold outside you may have to wait outside which isn't ideal.
Atmosphere: 4
Food: 4
Service: 5
Ray Romero
This location is out of everything and will serve you what they have without letting you know instead of giving you options. It’s understaffed long waits and no communication no silverware and it’s terrible service ran my young adults who do not care.
Atmosphere: 1
Food: 1
Service: 1
Karen Hunnicutt
I was making my way from Illinois to Arizona with Chevy truck, hauling a small StarCraft pop-up. Had to replace weather stripping on driver's side door.O'Reilly's in Pratt, KS didn't have it in stock but Dodge City did. So, I paid for it in Pratt and picked it up in Dodge.I'd been going All Day; tired and hungry, I went across street to IHOP. Hadn't been to one in ages!The wait staff were extremely nice; food was great!! It was Halloween and they were all dressed up in costumes.Low and behold, a nice young man with his wife and little one's arrived shortly after I'd ordered and was seated a few booths away from me; only a handful of diners at the time.After the day I'd had, I decided to treat myself to a nice breakfast, though it was evening, and decided to "build your own omelet".I got the works: 3 cheeses, ham, bacon, peppers, onions, and avocado! As well as 3 pancakes and a junior orange juice.I was so looking forward to this meal... it arrived nice and hot! But my dad called and I asked if I could call him after I'd eaten.As I was about to take my first bite, my husband called; having to talk to him my food got cold... hadn't got one bite in. Groan!Upon hanging up I asked wait staff if by chance they could nuke it a little for me; did so, gladly. Oh... it was so good!!The young man and his family had already finished and were on their way out.I smiled at his young'ns as they made their way past my booth. Dad lingered a bit but as he approached my table, in one slick move, he reached down and with a soft smile, picked up the black folder that held my check and nonchalantly walked away. He must've witnessed my dilemma; hadn't had the chance yet to see what I owed; had to have been pricey...Shocked, I rose, followed behind him a few steps and said, "What...why?"He turned around and replied, "Tomorrow's Sunday, spend some time with our Lord".I thanked him and said, "Amen"...While at counter paying for both of our meals, I decided to approach him again and asked if he'd say a quick prayer for me before leaving.He graciously agreed and we sat at my table as I told him my story.Afterwards, we held hands and he prayed for me softly outloud..Needless to say, the worst day ended up being the best day of my journey!! And at my favorite restaurant!!!There are still good people out there in this, oh so chaotic world.Parking: Seemed to have about 20 or more parking spots.Kid-friendliness: Wait staff were very nice to the children.
Atmosphere: 5
Food: 5
Service: 5
Ami Jenna LaHana
Breakfast was great. I ordered a burger after midnight tho. Burger was nit well done. If you prefer your burgers we'll done then make sure you ask. Other than that the burger was good ...It was cold where we were sitting might want to bring and extra blanket. Lol. But service was amazing. Very kind waitress and amazing people skills if you do go after midnight then have patience there is only one waitress who serves everyone who comes in. But I give her props because she did not let anyone wait to long. Also was very apologetic.Dietary restrictions: High protein meals available
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Onion Rings, Fries, Burgers
Tim Smith
Not sure if the cook was having a bad day, but went here on Oct 3, 2023; ordered the senior breakfast of 2 eggs over easy, bacon, extra crispy, and pancakes. Eggs arrived done, solid yokes, and pancakes were cold, as if were precooked and chilled, but not heated before serving; the chilled butter couldn't even melt! Coffee was ok, but took over 30 minutes to serve and didn't have the time to send the served meal back, not knowing how long it would take to finally get a meal. Hopefully the cook finally got things going after I left, especially with the pancakes!
Atmosphere: 3
Food: 2
Service: 4
Oscar Mendoza
Excellent service, good food at good price. I love pancakes ?
Atmosphere: 5
Food: 5
Service: 5
rene Nelson
Slow service. Our waiter did not get our drink order over 10 mins. Food came out after 20 mins and wasn't even hot. Our waiter didn't even come to give us refills. Left thirsty. And heard other tables being asked if they wanted to go drinks. Overall I don't think our family if 4 will return.
Atmosphere: 2
Food: 2
Service: 1
Luann Benedict
Waffle combo, gluten free pancake combo & 2 eggs . Got to our destination hash browns instead of the 2eggs . Oh well, the puppy didn't starve.I Hope is always great.
No one there when walked must have been doing something in back fora while. Finally got seated brought coffee had to ask for 2nd cup. Omeletes seem to be getting smaller and less ingredients in them. Pancakes are still good.
55+ roast beef meal.Meat was cold potatoes were hot.. broccoli had black ends I cut off. Tables were all full of dishes or needed wiping. Short staffed.BLT OK. NO Onion rings.
Atmosphere: 1
Food: 2
Service: 1
Amanda Y
Service started out good. The vibe was alright, quiet, inside the restaurant. Our food tasted good except it appeared that the cook started making the wrong order and corrected himself with what he had already started cooking. He/she should have started over. It already took a long time to receive so it wouldn’t have made much difference at that point. Our waiter disappeared and another waitress noticed we were wanting to leave and finally brought our check. Side note…the pan cakes were spot on though.
Atmosphere: 3
Food: 4
Service: 2
Kip Woolford
1 Server in the Dinning room to take care of 20+ customers! When we finally got seated (11 mins.) The table was filthy; floor was filthy and the utensils were unwrapped and dirty spoon! 30 minutes wItong to give our order and servers attitude was: we were an inconvenience for her but apologetic to the was waiting for the other server to come off break so she could go on hers!!! Bathroom had no paper towels or handsoap.We entered the establishment around 7:40amI reported this establishment to the Flagstaff Health Department - very unhealthy and safe...
Atmosphere: 1
Food: 1
Service: 1
Oldest lady
There was pepper (?) In our salt shaker. We got one from another table, salted our food then found an ant in the salt shaker. We did not eat our food. The place is dirty with ripped seats. Definitely do not recommend this IHop in Flagstaff.
Atmosphere: 1
Food: 1
Service: 4
Candace P
The ONLY reason you get a 5 star is because of Damian!!Holiday weekend and only ONE server!! Damian you are a rockstar and your serves was top notch with a packed house you still provided phenomenal services to my family. I thank you for that and I hope your management knows how much they messed! YOU deserve better and so does all the customers! Please thank your cook for me too! The food was delicious!!
Our server was great, very personable and attentive. We are from the city and it was nice having breakfast when there were trees out the window and snow on the ground (late November).After we got our food we did realize we didn't have syrup on our table so we had to go grab some from an empty table but other than that the service was great and we were seated quickly.The indoor waiting area is not very big and I could see might fill up quickly if it's busy. If it's cold outside you may have to wait outside which isn't ideal.
Atmosphere: 4
Food: 4
Service: 5
This location is out of everything and will serve you what they have without letting you know instead of giving you options. It’s understaffed long waits and no communication no silverware and it’s terrible service ran my young adults who do not care.
Atmosphere: 1
Food: 1
Service: 1
I was making my way from Illinois to Arizona with Chevy truck, hauling a small StarCraft pop-up. Had to replace weather stripping on driver's side door.O'Reilly's in Pratt, KS didn't have it in stock but Dodge City did. So, I paid for it in Pratt and picked it up in Dodge.I'd been going All Day; tired and hungry, I went across street to IHOP. Hadn't been to one in ages!The wait staff were extremely nice; food was great!! It was Halloween and they were all dressed up in costumes.Low and behold, a nice young man with his wife and little one's arrived shortly after I'd ordered and was seated a few booths away from me; only a handful of diners at the time.After the day I'd had, I decided to treat myself to a nice breakfast, though it was evening, and decided to "build your own omelet".I got the works: 3 cheeses, ham, bacon, peppers, onions, and avocado! As well as 3 pancakes and a junior orange juice.I was so looking forward to this meal... it arrived nice and hot! But my dad called and I asked if I could call him after I'd eaten.As I was about to take my first bite, my husband called; having to talk to him my food got cold... hadn't got one bite in. Groan!Upon hanging up I asked wait staff if by chance they could nuke it a little for me; did so, gladly. Oh... it was so good!!The young man and his family had already finished and were on their way out.I smiled at his young'ns as they made their way past my booth. Dad lingered a bit but as he approached my table, in one slick move, he reached down and with a soft smile, picked up the black folder that held my check and nonchalantly walked away. He must've witnessed my dilemma; hadn't had the chance yet to see what I owed; had to have been pricey...Shocked, I rose, followed behind him a few steps and said, "What...why?"He turned around and replied, "Tomorrow's Sunday, spend some time with our Lord".I thanked him and said, "Amen"...While at counter paying for both of our meals, I decided to approach him again and asked if he'd say a quick prayer for me before leaving.He graciously agreed and we sat at my table as I told him my story.Afterwards, we held hands and he prayed for me softly outloud..Needless to say, the worst day ended up being the best day of my journey!! And at my favorite restaurant!!!There are still good people out there in this, oh so chaotic world.Parking: Seemed to have about 20 or more parking spots.Kid-friendliness: Wait staff were very nice to the children.
Atmosphere: 5
Food: 5
Service: 5
Breakfast was great. I ordered a burger after midnight tho. Burger was nit well done. If you prefer your burgers we'll done then make sure you ask. Other than that the burger was good ...It was cold where we were sitting might want to bring and extra blanket. Lol. But service was amazing. Very kind waitress and amazing people skills if you do go after midnight then have patience there is only one waitress who serves everyone who comes in. But I give her props because she did not let anyone wait to long. Also was very apologetic.Dietary restrictions: High protein meals available
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Onion Rings, Fries, Burgers
Not sure if the cook was having a bad day, but went here on Oct 3, 2023; ordered the senior breakfast of 2 eggs over easy, bacon, extra crispy, and pancakes. Eggs arrived done, solid yokes, and pancakes were cold, as if were precooked and chilled, but not heated before serving; the chilled butter couldn't even melt! Coffee was ok, but took over 30 minutes to serve and didn't have the time to send the served meal back, not knowing how long it would take to finally get a meal. Hopefully the cook finally got things going after I left, especially with the pancakes!
Atmosphere: 3
Food: 2
Service: 4
Excellent service, good food at good price. I love pancakes ?
Atmosphere: 5
Food: 5
Service: 5
Slow service. Our waiter did not get our drink order over 10 mins. Food came out after 20 mins and wasn't even hot. Our waiter didn't even come to give us refills. Left thirsty. And heard other tables being asked if they wanted to go drinks. Overall I don't think our family if 4 will return.
Atmosphere: 2
Food: 2
Service: 1
Waffle combo, gluten free pancake combo & 2 eggs . Got to our destination hash browns instead of the 2eggs . Oh well, the puppy didn't starve.I Hope is always great.
Atmosphere: 5
Food: 5
Service: 5
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Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Hash Browns
No one there when walked must have been doing something in back fora while. Finally got seated brought coffee had to ask for 2nd cup. Omeletes seem to be getting smaller and less ingredients in them. Pancakes are still good.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Fajita Omelette
Restaurantji Recommends
55+ roast beef meal.Meat was cold potatoes were hot.. broccoli had black ends I cut off. Tables were all full of dishes or needed wiping. Short staffed.BLT OK. NO Onion rings.
Atmosphere: 1
Food: 2
Service: 1
Service started out good. The vibe was alright, quiet, inside the restaurant. Our food tasted good except it appeared that the cook started making the wrong order and corrected himself with what he had already started cooking. He/she should have started over. It already took a long time to receive so it wouldn’t have made much difference at that point. Our waiter disappeared and another waitress noticed we were wanting to leave and finally brought our check. Side note…the pan cakes were spot on though.
Atmosphere: 3
Food: 4
Service: 2
1 Server in the Dinning room to take care of 20+ customers! When we finally got seated (11 mins.) The table was filthy; floor was filthy and the utensils were unwrapped and dirty spoon! 30 minutes wItong to give our order and servers attitude was: we were an inconvenience for her but apologetic to the was waiting for the other server to come off break so she could go on hers!!! Bathroom had no paper towels or handsoap.We entered the establishment around 7:40amI reported this establishment to the Flagstaff Health Department - very unhealthy and safe...
Atmosphere: 1
Food: 1
Service: 1
There was pepper (?) In our salt shaker. We got one from another table, salted our food then found an ant in the salt shaker. We did not eat our food. The place is dirty with ripped seats. Definitely do not recommend this IHop in Flagstaff.
Atmosphere: 1
Food: 1
Service: 4
The ONLY reason you get a 5 star is because of Damian!!Holiday weekend and only ONE server!! Damian you are a rockstar and your serves was top notch with a packed house you still provided phenomenal services to my family. I thank you for that and I hope your management knows how much they messed! YOU deserve better and so does all the customers! Please thank your cook for me too! The food was delicious!!
Atmosphere: 2
Food: 5
Service: 5