We arrived 20 minutes before closing, they still gave us an amazing service, and the food was great
Brooke Hotchkiss
My husband and I are fairly new to Flag and were told that we must eat at Mary’s Café. We were having a lovely Saturday and decided to finally pop in. We ordered the chicken fried steak breakfast and we’re drooling just waiting for it. 45 minutes later, after watching many people come and go, we asked our server if everything was ok, knowing she forgot to put our order in and was avoiding us at all cost. She got defensive and made up lie after lie that it was the chefs fault, he dropped the ticket and didn’t see it, etc… We have both worked in hospitality before I know exactly what happened. We were gonna stick it out, except her attitude was so awful, we literally lost our appetite and left. We wasted almost an hour of our time, sipping water. We never got her name but she’s a young Caucasian with glasses and green hair. We understand that people are human, and everyone makes mistakes, but her attitude was uncalled for and completely unprofessional, especially in the customer service in hospitality industry. For an establishment that has such a reputation and as a business owner, I would most certainly want to know what’s going on and that’s the sole purpose of this review.
Jason Costello
Its 'the' chicken fried steak place every town has but very clean and huge portions. Great cross section of local clientele, nothing pretentious allowed.
Heidi Hoffer
Brought here by my Dad for the first time in the 80s and its still the same great breakfast spot. Delicious food and great service by friendly staff. A true hidden gem of Flagstaff.
Ally
I love this place all around . They have great food and serve you big portions too. The servers are friendly and quick . I will be back soon . A +
Tori Smith
Haylee WAS THE BESTEST!!! SO KIND!!
Sue Koresh
Small pleasant restaurant
Carol L
I hate not giving Mary’s five stars as I’ve been coming here since 1972. We have always had the best food and the kindest and most efficient wait staff. Today was different. When we walked in the door our waitress was having a public argument with another waitress over whose tables where who’s. This was something we did not care to hear as customers. I would say that 99% of the time, you will get an amazing meal and superb service. But not today. Our plump waitress with long hair and a wart in her nose took 20 minutes to take our order and that was after asking if we could order. For some reason that set her off. She spent her time playing on her phone. When the breakfast finally came out more than 45 minutes after we walked in the door, it was cold. When we asked if it could be reheated, the waitress went ballistic. Again, this being one of our favorite places, I hate posting this, but if we don’t, this will continue if I don’t tell.
Atmosphere: 4
Food: 4
Service: 1
D Ashkii
Customer service and food were outstanding!😊
Atmosphere: 5
Food: 5
Service: 5
donny paige
I'm a truck driver and come through flagstaff regularly .great place for drinks and food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger Will the Fries, Breakfast Sandwich, Cowboy Club Sandwich, Finger Lick'n Chicken Tenders, Hamburger, Chicken Fried Steak and Cinnamon Roll French Toast, Patty Melt, Cinnamon French Toast
Slow kitchen, spent over an hour there. Wait staff was on point.
Atmosphere: 4
Food: 5
Service: 2
Urian Marshall
Biscuits and gravy were delicious. The giant cinnamon roll was burnt on the bottom and dry.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Biscuits and Gravy
Chris Paramo
Don't recommend this place unless ur local, the waitresses literally looked at me like 4 times and never came to take my order, but yet a couple comes in like 5 to 10 min after i did and they get served right away. So I just left
Atmosphere: 1
Service: 1
Drake MacFarland
Founded in 1961, Mary's Cafe has been well known for it's Chicken fried steak ever since. Prepared to order, this menu item is among the best I have enjoyed for a very long time. The steak was tender and flavorful. The hand dipped breading was crispy and flavorful. The country gravy had a great country flavor. The service was very friendly and prompt. The dining rooms are spacious and comfortable. A welcoming restaurant where all will feel welcome.
Parking: There is parking in front and back.
Kid-friendliness: A family friendly restaurant where all are eelcome.
TOM KNIGHT
Great breakfast menu. Great food. Great service. I will be going back. Well I did go back and Mary's Cafe is just as good as my first review.
We arrived 20 minutes before closing, they still gave us an amazing service, and the food was great
My husband and I are fairly new to Flag and were told that we must eat at Mary’s Café. We were having a lovely Saturday and decided to finally pop in. We ordered the chicken fried steak breakfast and we’re drooling just waiting for it. 45 minutes later, after watching many people come and go, we asked our server if everything was ok, knowing she forgot to put our order in and was avoiding us at all cost. She got defensive and made up lie after lie that it was the chefs fault, he dropped the ticket and didn’t see it, etc…
We have both worked in hospitality before I know exactly what happened. We were gonna stick it out, except her attitude was so awful, we literally lost our appetite and left. We wasted almost an hour of our time, sipping water.
We never got her name but she’s a young Caucasian with glasses and green hair. We understand that people are human, and everyone makes mistakes, but her attitude was uncalled for and completely unprofessional, especially in the customer service in hospitality industry. For an establishment that has such a reputation and as a business owner, I would most certainly want to know what’s going on and that’s the sole purpose of this review.
Its 'the' chicken fried steak place every town has but very clean and huge portions. Great cross section of local clientele, nothing pretentious allowed.
Brought here by my Dad for the first time in the 80s and its still the same great breakfast spot. Delicious food and great service by friendly staff. A true hidden gem of Flagstaff.
I love this place all around . They have great food and serve you big portions too. The servers are friendly and quick . I will be back soon . A +
Haylee WAS THE BESTEST!!! SO KIND!!
Small pleasant restaurant
I hate not giving Mary’s five stars as I’ve been coming here since 1972. We have always had the best food and the kindest and most efficient wait staff. Today was different. When we walked in the door our waitress was having a public argument with another waitress over whose tables where who’s. This was something we did not care to hear as customers. I would say that 99% of the time, you will get an amazing meal and superb service. But not today. Our plump waitress with long hair and a wart in her nose took 20 minutes to take our order and that was after asking if we could order. For some reason that set her off. She spent her time playing on her phone. When the breakfast finally came out more than 45 minutes after we walked in the door, it was cold. When we asked if it could be reheated, the waitress went ballistic.
Again, this being one of our favorite places, I hate posting this, but if we don’t, this will continue if I don’t tell.
Atmosphere: 4
Food: 4
Service: 1
Customer service and food were outstanding!😊
Atmosphere: 5
Food: 5
Service: 5
I'm a truck driver and come through flagstaff regularly .great place for drinks and food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger Will the Fries, Breakfast Sandwich, Cowboy Club Sandwich, Finger Lick'n Chicken Tenders, Hamburger, Chicken Fried Steak and Cinnamon Roll French Toast, Patty Melt, Cinnamon French Toast
Restaurantji Recommends
Slow kitchen, spent over an hour there. Wait staff was on point.
Atmosphere: 4
Food: 5
Service: 2
Biscuits and gravy were delicious. The giant cinnamon roll was burnt on the bottom and dry.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Biscuits and Gravy
Don't recommend this place unless ur local, the waitresses literally looked at me like 4 times and never came to take my order, but yet a couple comes in like 5 to 10 min after i did and they get served right away. So I just left
Atmosphere: 1
Service: 1
Founded in 1961, Mary's Cafe has been well known for it's Chicken fried steak ever since. Prepared to order, this menu item is among the best I have enjoyed for a very long time. The steak was tender and flavorful. The hand dipped breading was crispy and flavorful. The country gravy had a great country flavor. The service was very friendly and prompt. The dining rooms are spacious and comfortable. A welcoming restaurant where all will feel welcome.
Parking: There is parking in front and back.
Kid-friendliness: A family friendly restaurant where all are eelcome.
Great breakfast menu. Great food. Great service. I will be going back.
Well I did go back and Mary's Cafe is just as good as my first review.
Atmosphere: 5
Food: 5
Service: 5
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