Really disappointed in my visit. First, the lobby and tables were filthy. Trash cans were overflowing as well. Second, the guy serving really shorted us on food. The portion size for the bigger plate was just insultingly low. His overall attitude was also very unpleasant. The only saving grace was that the food did taste good. So the cooks did their job right, but the rest of the staff really dropped the ball this Friday night.
Atmosphere: 1
Food: 4
Service: 1
Betty Jo
Not a safe place at night as they allow drunk people who were arguing with each before walking in. I watched a family walkout with small kids as they were falling all over place in the entryway. I told the employee and they did nothing. One of the guys asked other customers to buy them food. I asked the drunk guy to leave. Then an employee over the counter asked what the problem was between me and the drunk people. Mind you I am a 5 foot female. Both the employee and both drunk people were over 5'8. I walked out. I will be reporting that to the management team in the morning. I have never felt that unsafe in Flagstaff. That was poorly handled.
Atmosphere: 1
Food: 1
Service: 1
Zoe Torralba
No orange chicken on my plate and chow mein was all cabbage went through drive through… awful experience
Atmosphere: 1
Food: 2
Service: 1
LaRissa Barela
There was a long line but it moved pretty quickly. The food was fresh and delicious. I highly recommend the honey sesame chicken and the peppered Angus. The lobby had entered of seating and there was music playing but you could still talk and enjoy company. The servers were friendly and kept the line moving even though they had to wait for fresh food to be brought out. The portion sizes were good for the price we paid. We will definitely be returning.
Brendan Tso
They take way too long
CHAPIE-133 skyline
Drive thru let you wait for a 15 minutes to wait , looks like online order gets priority over the customers inside or drive, employees are rude no customer service I decided to spend my money somewhere else, don’t waste your time and money there
Atmosphere: 2
Food: 2
Service: 1
Joshua Miller / Sterling
Fast delivery but not very responsive to calls other than that food was good they answered the call but did not talk could hear people but no one was talking
Food: 5
Service: 3
Diana Purcell
Good fresh food, good portions, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Ian Zlasvinsky
Ordered a plate with teriyaki chicken, honey walnut shrimp (which costs extra) and chow mein through the drive through. Didn’t get the chow mein or the shrimp and got rice instead.
Food: 1
Service: 2
Carlos Colemares
I wanted them to help me by selling me something to eat, since I come from old age and my car is a truck. therefore it is impossible to enter by the self-service. even though I could tell them through the screen of my phone, they did not want to attend me.
Seems the drive thru and online orders get priority over in store customers. Attempted lunch but was left waiting in a 5 person line for almost 10 minutes without the employees addressing anyone in the line the entire time.
Veronica Ranger
Service was good but had to wait extra 15 mins to complete my order due to the cook.
Atmosphere: 2
Food: 2
Service: 1
Esparza
One of my favorite places to eat 😊
Atmosphere: 5
Food: 5
Service: 5
JC
Food was old and not as expected like other panda express
Really disappointed in my visit. First, the lobby and tables were filthy. Trash cans were overflowing as well. Second, the guy serving really shorted us on food. The portion size for the bigger plate was just insultingly low. His overall attitude was also very unpleasant. The only saving grace was that the food did taste good. So the cooks did their job right, but the rest of the staff really dropped the ball this Friday night.
Atmosphere: 1
Food: 4
Service: 1
Not a safe place at night as they allow drunk people who were arguing with each before walking in. I watched a family walkout with small kids as they were falling all over place in the entryway. I told the employee and they did nothing. One of the guys asked other customers to buy them food. I asked the drunk guy to leave. Then an employee over the counter asked what the problem was between me and the drunk people. Mind you I am a 5 foot female. Both the employee and both drunk people were over 5'8. I walked out. I will be reporting that to the management team in the morning. I have never felt that unsafe in Flagstaff. That was poorly handled.
Atmosphere: 1
Food: 1
Service: 1
No orange chicken on my plate and chow mein was all cabbage went through drive through… awful experience
Atmosphere: 1
Food: 2
Service: 1
There was a long line but it moved pretty quickly. The food was fresh and delicious. I highly recommend the honey sesame chicken and the peppered Angus. The lobby had entered of seating and there was music playing but you could still talk and enjoy company. The servers were friendly and kept the line moving even though they had to wait for fresh food to be brought out. The portion sizes were good for the price we paid. We will definitely be returning.
They take way too long
Drive thru let you wait for a 15 minutes to wait , looks like online order gets priority over the customers inside or drive, employees are rude no customer service I decided to spend my money somewhere else, don’t waste your time and money there
Atmosphere: 2
Food: 2
Service: 1
Fast delivery but not very responsive to calls other than that food was good they answered the call but did not talk could hear people but no one was talking
Food: 5
Service: 3
Good fresh food, good portions, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Ordered a plate with teriyaki chicken, honey walnut shrimp (which costs extra) and chow mein through the drive through. Didn’t get the chow mein or the shrimp and got rice instead.
Food: 1
Service: 2
I wanted them to help me by selling me something to eat, since I come from old age and my car is a truck. therefore it is impossible to enter by the self-service. even though I could tell them through the screen of my phone, they did not want to attend me.
Service: 1
Restaurantji Recommends
Seems the drive thru and online orders get priority over in store customers. Attempted lunch but was left waiting in a 5 person line for almost 10 minutes without the employees addressing anyone in the line the entire time.
Service was good but had to wait extra 15 mins to complete my order due to the cook.
Atmosphere: 2
Food: 2
Service: 1
One of my favorite places to eat 😊
Atmosphere: 5
Food: 5
Service: 5
Food was old and not as expected like other panda express
Atmosphere: 3
Food: 1
Service: 4
Grabbed a snack before entering NN.
Atmosphere: 3
Food: 3
Service: 3
Loading...