Pho Vietnamese

The older lady with glasses is rude and makes her opinion known publicly.

Atmosphere: 1

Food: 1

Service: 1

bad service. We came in and were not greeted while someone was in the back and we waited in the front for seating. she saw us and didn’t say anything then she finally tells us it is takeout only. I have had issues with broth not being hot enough to cook the meat so i asked for them to put the meat in the broth and they said they would do. Brought it home and what do you know the raw meat is on the side touching the pho toppings. we had to start the stove and reheat it of course and wait for the meat to cook. We both felt a bit sick after so i guess again it hadn’t cooked all the way. Just rude service and not worth it at all.

Atmosphere: 1

Food: 1

Service: 1

Go inside (around 2.20) same time with 5 people and order the food before 5 people. They eat almost finish I still didn’t get anything?? I go check and ask why have to wait ? He told me i have 1 fries food( aptz) that’s why have to wait so i ask if it have problem why not tell me ? So i can cancel appetizer and eat only pho ? I wait 30mins already ?? non sense so i left i cant sit and just wait i have work to do at 3!! It gonna be better if u let customers know what happened!!!

Service: 1

Bad customer service.

Atmosphere: 3

Food: 4

Service: 1

I cannot speak for the food since we weren’t there long enough to place an order. I suppose we should have read the reviews about this place before we typed it in our maps. There were 6 of us counting me, awaiting to be seated. The waitress who I am guessing is also the owner, pointed to the side with the booths and said sit there. Looking at the seats it was obvious 6 of us cannot sit proper there. My group are small Filipina woman, and yet it was obvious to them we wouldn’t fit. So my group walked to the one table that had 7 chairs. We were told we are not allowed to sit there because that’s for groups up to 7-8 people. So I asked her if she really thinks 6 of us can squeeze in the booth and she said yes. So we tried, and she even realized how hard it was to fit. So she grudgingly said we can grab a chair from the said table we weren’t allowed to sit at, thereby making that table only have 6 chairs. Makes sense right? After realizing how the service will probably be after all that we just got up and left.

Service: 1

Major red flag when it comes to service and food. I strongly recommend checking out other nearby pho restaurants instead. In retrospect, we should have read the reviews before coming here. The owner’s behavior was terrible, which led us to leave and try another pho place in town. If the owner continues to run this restaurant the way she does, it’s only a matter of time before it goes out of business.

Atmosphere: 1

Food: 1

Service: 1

Very unfortunate!
People be careful visting this place.the owner's/staff's Behaviour is extreemly rude and insulting.we have experiencec eating in this chain resturant in multiple states.this is the first time we experience such mean behaviour from a restaurant staff.

Service: 1

We have gone to this restaurant a decent amount of times I personally was never a huge fan of their food as I found it to be sort of plain and not really fresh. Another thing is how horrible they treat you when you have kids before we had our child we would see the old lady yelling at other families about their children using utensils or dropping things we always thought she was very rude for it. But once we had our kid she began to yell at us for letting our 10 month old accidentally dropping a napkin which was over the top I personally do not recommend this restaurant and I dont think we'll ever go back

Atmosphere: 1

Food: 1

Service: 1

Very rude. Small potion and over priced. DO NOT TAKE YOUR KIDS HERE. Not kid FRIENDLY. My daughter dropped some napkins on the floor and she got mad because of that. Idk she always seem grumpy and angry. Never going back.

Atmosphere: 1

Food: 1

Service: 1

Definitely NOT kid friendly. The seatbelt for the high chairs are all broken. I put my child in there anyway but had kept and eye on her the whole time. She did well until we were about finished. She stood up however I had a hand on her so that she did not fall. The lady told me not to have her stand as she could fall and get hurt. I informed her that all the seatbelts in the chairs were broken. She confessed she knew but that I should still have her seated. I took my child out of the chair and left, taking my tip with me. Do not recommend.

Food: 1

Worst customer service I ever had. Would not recommend going. Very unpleasant experience.

Kid-friendliness: They must hate kids. You get very "spacial" treatment if you are with kids. You are only allowed to use window-seats and have to wait for those seats even though they are a lot of other tables available. Kids are not allowed to talk or touch anything at all. Very unpleasant.

Atmosphere: 1

Food: 1

Service: 1

Whoever owns this place needs to replace the two elder women that were serving on Sunday afternoon. Wouldn't take my order when mom and I were ready to order, old Vietnamese lady yells at me from their cashier counter, "I'm not taking your order right now, we r very busy, we have other online orders too, I WILL COME TAKE YOUR ORDER WHEN I AM READY"!!! 😱😬🫨🥴🤯 I WAS FLOORED.

Mom says, no tip, rude old ladies 🤣🤣🤣

People that came in after us stood at the front entrance for awhile, they were told it's a 30min wait, customers asked if they can be seated, lady says no, it's a 30mins wait, come back. 😱 there were empty booths available.

Their pho broth was so salty, food was not the same. Never going there again. They need to be shut down. Rude service, food was gross, but paid for horrible food and service anyway. Boo 👎

Atmosphere: 1

Food: 1

Service: 1

The Pho is good, the service is lacking

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: p9 Pho with Rare Beef and Well Done Brisket

fast service , rude and i loved every minute of it

Fire. Very generous with the beef

Atmosphere: 5

Food: 5

Service: 5