Ongoing incompetence at the pharmacy at this location is now par for the course. Week after week, month after month, crummy customer service is a given… product often out of stock, clerks who just don’t care, lack of information and a visceral dislike for actually serving their clients… This is what we’ve come to expect on Plaza Way…
They NEVER improve.
Nonya B.
Last summer, I don't know what happened, but every starbucks drink and french fry from the deli tasted... like it was contaminated with something that tasted really gross. Witnessed a deli worker being openly racist to a worker that had just started and putting him down. That was awkward. And Safeway, just honestly, too expensive, and people shop there because it's just there. Their hot soups are great, the chicken is not. The lines are always long, and one time when I was outside, I swear to god they shut the wifi off on me while I was eating. The starbucks workers are always great though, and now the drinks are fine. True story. It was a bit strange.
Henry Karpinski
Closing your “full service” pharmacy in the middle of the day because you refuse to pay for the help that you OBVIOUSLY need is (still another) example of the disdain you show your customers.
Marshall G.
We needed a fruit plate for a party tonight with a couple nice deli types. This will be a large group. We found Xact what we needed. Plenty of cashiers working so not much of a line. Went well.
Alex J.
This store never has anything in stock. The shelves are usually missing the popular items and the staff really doesn't like to help you if you can even find a staff member.
Makenna G.
Pretty sure the picture speaks for itself. Terrible & totally unacceptable. It's not that hard to clean up trash & provide an adequate trash can for women.
Rick P.
Friendly staff and all the products you might need. The butchers are excellent and more than willing to give you the cut of your choice. The deli has a nice selection of cheeses, cold cuts, and food ready to eat. The habanero chicken is especially tasty.
Andriy C.
I recommend Safeway in general, even though it is pricier than Fry's. We have been Safeway regulars for over twenty years. The products at Safeway simply seem to be of higher quality. This particular location is convenient because it is closer to our home. But its proximity to the NAU campus means that on certain days various sections are almost cleaned out by the time we get there. This particular Safeway is not as clean as others and seems a bit run down. The location at 1500 E Cedar is much cleaner and more appealing, and it has a gasoline station where one can use the points accumulated for substantial discounts. I have used the Safeway pharmacy at this location for various medications and a flu shot. The pharmacy staff is helpful, but one needs to be aware of their hours, because they close much earlier than the rest of the store. Unfortunately, for some reason, I have had several occasions where they did not have my medication in stock and needed to order it. When I ordered a medication through the Safeway pharmacy app, it told me that my prescription would be ready the next day. When I came a couple of days later, they said they needed to order it, which required an extra trip. That is a drawback if one is sick and even short trips present difficulties.
Shelby M.
If you want to shop and not spend hundreds of dollars, Safeway is definitely not the place. I just moved back from California about two years ago, I was there for eight years, and I have never in my life have I spent so much on groceries. The main issue for me and I'm sure others out there who have animals, is the pricing on dog and cat food. I've been spending 10-15 for THREE YEARS on my dog food. normally that's for a 7 pound bag. I went in the other day, currently struggling with money, and the SEVEN pound bag was the same exact price as a 27 pound bag at Walmart. If you want to shop correctly stay the hell away from Safeway, I get groceries cheaper in California and that's a fact. let that sink in, CALIFORNIA has better prices at stater brothers than this twisted upside down Establishment. We aren't all spoiled NAU students who can afford to buy dog food and groceries because mommy and daddy send money. these are hard times, so if you wanna save money. Don't go to this chain. staff sucks anyways. one more thing to add, Walmart is TEN TIMES more affordable and their employee's aren't incapable of doing their job. this is all coming from a local, just FYI. minus living in another state for 8 years I was born and raised here, going on 20 years of living in this town, and this is absolutely atrocious. Support WALMART and other local grocery stores. Have a great day!
Larry Ciulla
The young Deli girl at the Safeway in Flagstaff Az couldn’t have been more rude. She literally snapped at me when I asked her a question. I know its hard to find employees so Safeway is probably proud of the worker
Employees were BEYOND RUDE they went out of there way to gossip to the workers at my register and make me feel stupid for asking questions will NEVER COME BACK
Miles Scott Mcwilliams
is Safeway nearest to me lies about hiring people. and now they're not going to hire me at all because they're pathetic and can't take criticism. I have never dealed with this kind of behavior in my life. I go down to the store to get a job and the hiring manager tells me I'm not going to get the job if I continue to show that I'm interested because that's being aggressive
Aricka L.
Just a quick stop for dinner while we spent the night in flagstaff. This Safeway has everything. Butcher shop, store was very clean. Produce was top notch.
Tom B.
It's your normal Safeway well stocked and the produce always looks good the best thing is the chicken wings in the hot deli are excellent. At $7.99 a pound there expensive but great
Ongoing incompetence at the pharmacy at this location is now par for the course. Week after week, month after month, crummy customer service is a given… product often out of stock, clerks who just don’t care, lack of information and a visceral dislike for actually serving their clients… This is what we’ve come to expect on Plaza Way… They NEVER improve.
Last summer, I don't know what happened, but every starbucks drink and french fry from the deli tasted... like it was contaminated with something that tasted really gross. Witnessed a deli worker being openly racist to a worker that had just started and putting him down. That was awkward. And Safeway, just honestly, too expensive, and people shop there because it's just there. Their hot soups are great, the chicken is not. The lines are always long, and one time when I was outside, I swear to god they shut the wifi off on me while I was eating. The starbucks workers are always great though, and now the drinks are fine. True story. It was a bit strange.
Closing your “full service” pharmacy in the middle of the day because you refuse to pay for the help that you OBVIOUSLY need is (still another) example of the disdain you show your customers.
We needed a fruit plate for a party tonight with a couple nice deli types. This will be a large group. We found Xact what we needed. Plenty of cashiers working so not much of a line. Went well.
This store never has anything in stock. The shelves are usually missing the popular items and the staff really doesn't like to help you if you can even find a staff member.
Pretty sure the picture speaks for itself. Terrible & totally unacceptable. It's not that hard to clean up trash & provide an adequate trash can for women.
Friendly staff and all the products you might need. The butchers are excellent and more than willing to give you the cut of your choice. The deli has a nice selection of cheeses, cold cuts, and food ready to eat. The habanero chicken is especially tasty.
I recommend Safeway in general, even though it is pricier than Fry's. We have been Safeway regulars for over twenty years. The products at Safeway simply seem to be of higher quality. This particular location is convenient because it is closer to our home. But its proximity to the NAU campus means that on certain days various sections are almost cleaned out by the time we get there. This particular Safeway is not as clean as others and seems a bit run down. The location at 1500 E Cedar is much cleaner and more appealing, and it has a gasoline station where one can use the points accumulated for substantial discounts. I have used the Safeway pharmacy at this location for various medications and a flu shot. The pharmacy staff is helpful, but one needs to be aware of their hours, because they close much earlier than the rest of the store. Unfortunately, for some reason, I have had several occasions where they did not have my medication in stock and needed to order it. When I ordered a medication through the Safeway pharmacy app, it told me that my prescription would be ready the next day. When I came a couple of days later, they said they needed to order it, which required an extra trip. That is a drawback if one is sick and even short trips present difficulties.
If you want to shop and not spend hundreds of dollars, Safeway is definitely not the place. I just moved back from California about two years ago, I was there for eight years, and I have never in my life have I spent so much on groceries. The main issue for me and I'm sure others out there who have animals, is the pricing on dog and cat food. I've been spending 10-15 for THREE YEARS on my dog food. normally that's for a 7 pound bag. I went in the other day, currently struggling with money, and the SEVEN pound bag was the same exact price as a 27 pound bag at Walmart. If you want to shop correctly stay the hell away from Safeway, I get groceries cheaper in California and that's a fact. let that sink in, CALIFORNIA has better prices at stater brothers than this twisted upside down Establishment. We aren't all spoiled NAU students who can afford to buy dog food and groceries because mommy and daddy send money. these are hard times, so if you wanna save money. Don't go to this chain. staff sucks anyways. one more thing to add, Walmart is TEN TIMES more affordable and their employee's aren't incapable of doing their job. this is all coming from a local, just FYI. minus living in another state for 8 years I was born and raised here, going on 20 years of living in this town, and this is absolutely atrocious. Support WALMART and other local grocery stores. Have a great day!
The young Deli girl at the Safeway in Flagstaff Az couldn’t have been more rude. She literally snapped at me when I asked her a question. I know its hard to find employees so Safeway is probably proud of the worker
Restaurantji Recommends
Employees were BEYOND RUDE they went out of there way to gossip to the workers at my register and make me feel stupid for asking questions will NEVER COME BACK
is Safeway nearest to me lies about hiring people. and now they're not going to hire me at all because they're pathetic and can't take criticism. I have never dealed with this kind of behavior in my life. I go down to the store to get a job and the hiring manager tells me I'm not going to get the job if I continue to show that I'm interested because that's being aggressive
Just a quick stop for dinner while we spent the night in flagstaff. This Safeway has everything. Butcher shop, store was very clean. Produce was top notch.
It's your normal Safeway well stocked and the produce always looks good the best thing is the chicken wings in the hot deli are excellent. At $7.99 a pound there expensive but great