I’ve gone to this location countless times and every time the food I get is awesome and is made with care. The workers there are awesome I’ve gotten to know one of them and she’s a sweet heart.Kid-friendliness: Good environment
Atmosphere: 5
Food: 5
Service: 5
Shanda May
This is honestly the worst service I ever received, like in my entire life. I’m writing this from the parking lot so this is a current review. I see why this location has 2.5 stars. The place smells and the worker’s attitude stinks worst. Customer service was nonexistent, did not want to speak to me, literally TOSSED my order together all while having an attitude. If you are going to have these type of people serving your customer, just shut down now. Ugh! Update: provided feedback via the link provided in the response, never heard from any manger from the business!
Atmosphere: 1
Food: 1
Service: 1
Jeremiah Johnson
Great service and fresh food!
Atmosphere: 5
Food: 5
Service: 5
Philip Mooney
Attempted to place my order on the app. App said call store to place an order. Called the store to place the order and asked to redeem the $1 off coupon for the sandwich. Store said no problem, we will adjust the price when you arrive.Upon Arrival, “You must place the order on the app to get the $1 off coupon”. <- same person who took my order on the phone. Duh, but your app won’t allow orders to be placed. “You’ll have to place the order on the app to get the coupon, we didn’t have it on for accepting orders, but it’s on now.”-them, like I didn’t understand.Complete idiots, good luck to the brain trust running this place.
Atmosphere: 1
Food: 5
Service: 1
Kasey Ingram
Every time we go I swear we get less meat. This time my daughter's sandwich only had turkey on 50% of it. It's been like this the last few times and we're over it. The staff is always very friendly which is their redeeming quality.
Stephen Hill
Nice place, clean, plenty of people working for lunch time. Someone was always at the register, no one had to wait for staff to show up. The people making the food were listening as customers ordered and were already making my sandwich before I even paid. And very tasty too.
Atmosphere: 5
Food: 5
Service: 5
Colleen Pace
Super friendly service. Fast service!! Best bread around! Sandwiches were done by the time I was done paying. There is 1 table that fit our family of 6 comfortably!!
Atmosphere: 5
Food: 5
Service: 5
Sally Harland
First time at this location! Fast, courteous, fun staff! Everything was as ordered and delicious!
Atmosphere: 5
Food: 5
Service: 5
Coach D.
The way these employees operate is why small business fail. Walk in...they say absolutely nothing. I'm here to spend money, talk....say something. Sandwich was mediocre and matched the garbage service we received
Michelle Williams
My friend turned me on to the tuna salad at Jimmy John’s while I was in Dallas last year. We ordered the tuna salad in a cup with pickles. Soooo yummy!Anyhoo.. I’ve ordered it at this Jimmy John’s location before with no issues but it’s been a while since I’ve ordered it (I also love the country club ?)Today I tried to order and they flat out said NO! ?They won’t serve me the tuna salad unless it’s on bread or wrapped in lettuce. I let them know that when I ordered previously I paid for a sandwich and if I needed to pay for a cup this time that would be fine.NOPE!Ok, how about a tuna salad lettuce wrap hold the lettuce? Just put the tuna on the paper wrap instead…NOPE!Ok, how about you put the tuna on the lettuce but leave it flat instead of wrapping it up like a burrito so I can eat it easier?NOPE!The only way I’m getting tuna salad is on bread or wrapped in lettuce, period. Either I pick it off the bread or lettuce or I go on my way.It may just be me, but this seems a little cray cray. ? Why do I have to scrape my tuna off the bread or lettuce?The whole thing is just silly.The end result is that I was out of time and ended up not have time to go elsewhere so I skipped lunch that day.I get that rules change but frankly this is absurd. This isn’t the only place in town with good tuna salad. I don’t get this hassle anywhere else.I’m really sad that I will not eat at a Jimmy John’s again after this. I really love the kickin ranch, the country club, and the chocolate chip cookies. But after this insane encounter I’m going to just stick with Jersey Mikes.
Customer service is awful. Cashiers are always rude.
Atmosphere: 4
Food: 3
Service: 1
Gus R.
Walked in around 7:30 to order two sandwiches. As soon as I walked in I saw three workers behind the counter, as I walked up the counter one just stood there the other three two loaves of bread on the counter after rolling her eyes and the other just stood and the register and stared at me without saying anything. I told them I was good and just walked out. They did not seem like they wanted anyone in there nor did they want to make any food. I thought I was close to closing and maybe that's why they seemed annoyed. I checked and the store didn't close till 9:00 PM so there was still almost a hour and half before closing. Just seems like it was bad service plain and simple. Won't be back and wouldn't suggest this place to others.
Ray Davidson
Not only did they mess up my order I got charged for things I didn't get and they wouldn't do a refund.. told me to work my 8 hour shift and bring it back in so they could make me another 1
Phil Morris
I ordered a sub and they didn’t send it. I got my money back for the sub but I’m Out 10$ in tip and fees.
Brooke Lynch
Always taste amazing but every single time, they get my order wrong. I get the Vito with no lettuce or tomatoes, add mayo. Is that really hard to remember? ?
I’ve gone to this location countless times and every time the food I get is awesome and is made with care. The workers there are awesome I’ve gotten to know one of them and she’s a sweet heart.Kid-friendliness: Good environment
Atmosphere: 5
Food: 5
Service: 5
This is honestly the worst service I ever received, like in my entire life. I’m writing this from the parking lot so this is a current review. I see why this location has 2.5 stars. The place smells and the worker’s attitude stinks worst. Customer service was nonexistent, did not want to speak to me, literally TOSSED my order together all while having an attitude. If you are going to have these type of people serving your customer, just shut down now. Ugh! Update: provided feedback via the link provided in the response, never heard from any manger from the business!
Atmosphere: 1
Food: 1
Service: 1
Great service and fresh food!
Atmosphere: 5
Food: 5
Service: 5
Attempted to place my order on the app. App said call store to place an order. Called the store to place the order and asked to redeem the $1 off coupon for the sandwich. Store said no problem, we will adjust the price when you arrive.Upon Arrival, “You must place the order on the app to get the $1 off coupon”. <- same person who took my order on the phone. Duh, but your app won’t allow orders to be placed. “You’ll have to place the order on the app to get the coupon, we didn’t have it on for accepting orders, but it’s on now.”-them, like I didn’t understand.Complete idiots, good luck to the brain trust running this place.
Atmosphere: 1
Food: 5
Service: 1
Every time we go I swear we get less meat. This time my daughter's sandwich only had turkey on 50% of it. It's been like this the last few times and we're over it. The staff is always very friendly which is their redeeming quality.
Nice place, clean, plenty of people working for lunch time. Someone was always at the register, no one had to wait for staff to show up. The people making the food were listening as customers ordered and were already making my sandwich before I even paid. And very tasty too.
Atmosphere: 5
Food: 5
Service: 5
Super friendly service. Fast service!! Best bread around! Sandwiches were done by the time I was done paying. There is 1 table that fit our family of 6 comfortably!!
Atmosphere: 5
Food: 5
Service: 5
First time at this location! Fast, courteous, fun staff! Everything was as ordered and delicious!
Atmosphere: 5
Food: 5
Service: 5
The way these employees operate is why small business fail. Walk in...they say absolutely nothing. I'm here to spend money, talk....say something. Sandwich was mediocre and matched the garbage service we received
My friend turned me on to the tuna salad at Jimmy John’s while I was in Dallas last year. We ordered the tuna salad in a cup with pickles. Soooo yummy!Anyhoo.. I’ve ordered it at this Jimmy John’s location before with no issues but it’s been a while since I’ve ordered it (I also love the country club ?)Today I tried to order and they flat out said NO! ?They won’t serve me the tuna salad unless it’s on bread or wrapped in lettuce. I let them know that when I ordered previously I paid for a sandwich and if I needed to pay for a cup this time that would be fine.NOPE!Ok, how about a tuna salad lettuce wrap hold the lettuce? Just put the tuna on the paper wrap instead…NOPE!Ok, how about you put the tuna on the lettuce but leave it flat instead of wrapping it up like a burrito so I can eat it easier?NOPE!The only way I’m getting tuna salad is on bread or wrapped in lettuce, period. Either I pick it off the bread or lettuce or I go on my way.It may just be me, but this seems a little cray cray. ? Why do I have to scrape my tuna off the bread or lettuce?The whole thing is just silly.The end result is that I was out of time and ended up not have time to go elsewhere so I skipped lunch that day.I get that rules change but frankly this is absurd. This isn’t the only place in town with good tuna salad. I don’t get this hassle anywhere else.I’m really sad that I will not eat at a Jimmy John’s again after this. I really love the kickin ranch, the country club, and the chocolate chip cookies. But after this insane encounter I’m going to just stick with Jersey Mikes.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Customer service is awful. Cashiers are always rude.
Atmosphere: 4
Food: 3
Service: 1
Walked in around 7:30 to order two sandwiches. As soon as I walked in I saw three workers behind the counter, as I walked up the counter one just stood there the other three two loaves of bread on the counter after rolling her eyes and the other just stood and the register and stared at me without saying anything. I told them I was good and just walked out. They did not seem like they wanted anyone in there nor did they want to make any food. I thought I was close to closing and maybe that's why they seemed annoyed. I checked and the store didn't close till 9:00 PM so there was still almost a hour and half before closing. Just seems like it was bad service plain and simple. Won't be back and wouldn't suggest this place to others.
Not only did they mess up my order I got charged for things I didn't get and they wouldn't do a refund.. told me to work my 8 hour shift and bring it back in so they could make me another 1
I ordered a sub and they didn’t send it. I got my money back for the sub but I’m Out 10$ in tip and fees.
Always taste amazing but every single time, they get my order wrong. I get the Vito with no lettuce or tomatoes, add mayo. Is that really hard to remember? ?