Had a thin crust pepperoni pizza delivered 2 weeks ago. Could've been more well-done but was still delicious. Picked one up today. Even better than the last! Also, the young man who took care of my order was both friendly and professional.
Scott P
This place closes at 9pm. Called at 8:10 pm to order a pizza, they said they're closed. What pizza place closes at 8pm on any night of the week, let a lone on a Thursday night. The guy that answered the phone was cordial but the business deserves to be closed for good! I will never order from them again! After reading their reviews, I understand why they average 3 out of 5 and continuing to decline. You lost a customer for good!
Atmosphere: 1
Food: 1
Service: 1
Wade
Not clean. Employees are not professional or friendly. Went there to use a gift card and it was like watching monkeys and a football. Needless to say I left and won’t be back - e v e
Atmosphere: 1
Food: 1
Service: 1
Kevin McCann
Love this pizza. Always request pepperoni sits on top of
Atmosphere: 5
Food: 5
Service: 5
James W.
Great pizza. But the customer service is TERRIBLE. Every single time I order pizza for carry out. They still haven't started it or only made part of it when I arrive to pick the pizza up 40 minutes later. Every. Single. Time. I'm not sure if the staff is incompetent or apathetic. It's certainly a failure of leadership/management. Sadly, I suffer through the terrible service because the pizza is so good.
Allison M.
Do not order from here , not worth it. Took two hours for my pizza to come. Cheese wasn't even melted , pizza bland. Buyer beware. Won't be ordering ever again.
Norm Saborski
Checked the pizza once I got in the car and it was VERY BURNT. It cost $36.00 so I went back in and told the young man the pizza was no good. He made another one but I had to wait in my car for 25 minutes. He was polite but never apologized for the long wait or offered me any compensation. It wasn’t worth $36 and I won’t be back here.
Atmosphere: 2
Food: 1
Service: 4
Laura Gabel
Honestly, not worth the $$$. Dont let the base pizza price fool you. We ordered $35 worth of pizza for delivery and paid $46 after tax, delivery fee, and prop 206 fee...before we even tipped the driver.They also deliver using DoorDash...which they do not tell you. Hence the extra delivery fee and additional 35 minute wait. Took 83 minutes to get 2 pizzas.In the end, pizza was not that great and not that hot.
Food: 1
Service: 1
Cameron Quade
Everything online says closes at 9pm. Called at 7:30 for take out and said kitchen is closed and they now close at 8 pm. If you are open to 8 make orders until that time. Poor management or workers who want to leave at 8. Update your online presence. Bad experience.
Service: 1
Julie D.
I decided to order delivery and I've had today is pizza before just not at this location. I ordered the monster pizza and an order of the mild wings with ranch. It gave me a 45 minute estimate on delivery. Well a hour and a half later I called and the worker on the phone apologized and said the driver was on their way to pick it up for delivery. Sure enough 5 minutes later I get the text saying the driver is on their way to pick it up. Well 2 hours total I get my food and it's luke warm. The ranch was in with the wings so it was also very warm. The wings were good but barely had any sauce on them. Needless to say I won't be ordering from them again. Not worth the $5 delivery fee
Horrible service and pizza! Our order was over hour and a half late! It was cold and soggy!!!! Yuck never again!!!
Food: 1
Service: 1
Jonny Parsons
I used to eat here often but $31 for a 12 inch pizza is just insane. I happen to know the approximate cost of these ingredients with experience in running similar restaurants. These companies are going to fail if they don’t get real with their pricing. This is just not worth it anymore.
Atmosphere: 4
Food: 4
Service: 4
joey oseguera
Whatever you do, do not order food from here online! I placed an order and was not given a confirmation. I was informed that the website was not working and that they were not receiving the orders.. I recommend that the restaurant pause their online ordering to save people the hassle. I was not given a refund and was told that someone would contact me with help but nothing. Very very inconvenient!
Atmosphere: 2
Food: 2
Service: 2
Sarah V.
I already placed my order before reading the reviews. The reviews for this location are awful, but I am suprised my food wasn't awful. It was very hot and fresh. It was ready as soon as I arrived. Everything was hot and ready. However, the pizza is pretty bland. If it wasn't for the ranch and chilli flakes I put on it, I probably wouldn't even want to eat it. It's also insanely expensive. 43$ for a 12 inch pizza, a side of mozzarella sticks and fried mushrooms. Jesus. No business being that expensive for such a bland pizza. Won't be coming back.
Colleen R.
The worst Rosati's ever. The service is terrible and the management is ever worst. The pizza is even terrible. I normally love rosatis but this franchise is horrible. It's worth to drive to another location.
Had a thin crust pepperoni pizza delivered 2 weeks ago. Could've been more well-done but was still delicious. Picked one up today. Even better than the last! Also, the young man who took care of my order was both friendly and professional.
This place closes at 9pm. Called at 8:10 pm to order a pizza, they said they're closed. What pizza place closes at 8pm on any night of the week, let a lone on a Thursday night. The guy that answered the phone was cordial but the business deserves to be closed for good! I will never order from them again! After reading their reviews, I understand why they average 3 out of 5 and continuing to decline. You lost a customer for good!
Atmosphere: 1
Food: 1
Service: 1
Not clean. Employees are not professional or friendly. Went there to use a gift card and it was like watching monkeys and a football. Needless to say I left and won’t be back - e v e
Atmosphere: 1
Food: 1
Service: 1
Love this pizza. Always request pepperoni sits on top of
Atmosphere: 5
Food: 5
Service: 5
Great pizza. But the customer service is TERRIBLE. Every single time I order pizza for carry out. They still haven't started it or only made part of it when I arrive to pick the pizza up 40 minutes later. Every. Single. Time. I'm not sure if the staff is incompetent or apathetic. It's certainly a failure of leadership/management. Sadly, I suffer through the terrible service because the pizza is so good.
Do not order from here , not worth it. Took two hours for my pizza to come. Cheese wasn't even melted , pizza bland. Buyer beware. Won't be ordering ever again.
Checked the pizza once I got in the car and it was VERY BURNT. It cost $36.00 so I went back in and told the young man the pizza was no good. He made another one but I had to wait in my car for 25 minutes. He was polite but never apologized for the long wait or offered me any compensation. It wasn’t worth $36 and I won’t be back here.
Atmosphere: 2
Food: 1
Service: 4
Honestly, not worth the $$$. Dont let the base pizza price fool you. We ordered $35 worth of pizza for delivery and paid $46 after tax, delivery fee, and prop 206 fee...before we even tipped the driver.They also deliver using DoorDash...which they do not tell you. Hence the extra delivery fee and additional 35 minute wait. Took 83 minutes to get 2 pizzas.In the end, pizza was not that great and not that hot.
Food: 1
Service: 1
Everything online says closes at 9pm. Called at 7:30 for take out and said kitchen is closed and they now close at 8 pm. If you are open to 8 make orders until that time. Poor management or workers who want to leave at 8. Update your online presence. Bad experience.
Service: 1
I decided to order delivery and I've had today is pizza before just not at this location. I ordered the monster pizza and an order of the mild wings with ranch. It gave me a 45 minute estimate on delivery. Well a hour and a half later I called and the worker on the phone apologized and said the driver was on their way to pick it up for delivery. Sure enough 5 minutes later I get the text saying the driver is on their way to pick it up. Well 2 hours total I get my food and it's luke warm. The ranch was in with the wings so it was also very warm. The wings were good but barely had any sauce on them. Needless to say I won't be ordering from them again. Not worth the $5 delivery fee
Restaurantji Recommends
Horrible service and pizza! Our order was over hour and a half late! It was cold and soggy!!!! Yuck never again!!!
Food: 1
Service: 1
I used to eat here often but $31 for a 12 inch pizza is just insane. I happen to know the approximate cost of these ingredients with experience in running similar restaurants. These companies are going to fail if they don’t get real with their pricing. This is just not worth it anymore.
Atmosphere: 4
Food: 4
Service: 4
Whatever you do, do not order food from here online! I placed an order and was not given a confirmation. I was informed that the website was not working and that they were not receiving the orders.. I recommend that the restaurant pause their online ordering to save people the hassle. I was not given a refund and was told that someone would contact me with help but nothing. Very very inconvenient!
Atmosphere: 2
Food: 2
Service: 2
I already placed my order before reading the reviews. The reviews for this location are awful, but I am suprised my food wasn't awful. It was very hot and fresh. It was ready as soon as I arrived. Everything was hot and ready. However, the pizza is pretty bland. If it wasn't for the ranch and chilli flakes I put on it, I probably wouldn't even want to eat it. It's also insanely expensive. 43$ for a 12 inch pizza, a side of mozzarella sticks and fried mushrooms. Jesus. No business being that expensive for such a bland pizza. Won't be coming back.
The worst Rosati's ever. The service is terrible and the management is ever worst. The pizza is even terrible. I normally love rosatis but this franchise is horrible. It's worth to drive to another location.