Firstime in the drive-thru location service was good by the chocolate black man guy
Dan Contino
The big dude who took order was more interested in the conversation someone was having with him on his Bluetooth device even laughing at something said while I was ordering and had to ask, what did you say. Waited way to long for cold food and when asked for a condiment that's behind counter, he grabbed it and just threw it up on the tray. Then continued to walk around talking to someone on his Bluetooth device. Horrible service.
Yolanda Olivas
After I ordered my food I asked if I could have crinkle fries and the gal said I couldn't because curly fries were already done terrible customer service
bret koprowicz
Fast and fresh.
nor enilc
Cold meats, gyro bread hard, none juicy. Roast beef was the cold item. Not my first vist your Quality sucks still, fire the people helping your business not serving you, burrow help from other stores! Coupons are not going to fix this. Ask Subway what their Quality is doing for them, probably less store volume and employees and?? It's Not helping your Quality, Holy crap! Sorry people this is Bad!
Peggy Bassett
I was in the drive thru waiting to place my order. I was told to wait we will be with you, 10 mins later I order, no one ahead of me, no one behind me. 1 double roast beef sandwich only the sandwich with horsey sauce and he said anything else while I was talking, I said I have a coupon for a Free slider, ordered a chicken slider. That will be 6 minutes to wait. I said No Thank you, I'll take a beef slider.... He said your price was 11. ??. Got up to the window and told him that price isn't right. He said Oh and changed it but took my card never gave me a price. He handed me my bag... I looked no Horsey, no Napkins. He already walked away, I called him but he kept walking. So I sat there until he turned around and I motioned to come here... He looked upset, I asked again for horsey and then napkins. The sandwichs were thrown together messy, and the wrappers were greasy. He never said Sorry, Thank you, Enjoy your food, nothing! I have tried this place a few times before, but this thing was the topper! I won't be back to this location again. Maybe doing a little customer service training sessions would help your business!
David Watts
Super friendly and efficient.
Miss Tracee
I ordered both of the fish sandwiches. They were served hot and fresh! I was happy with my meal, so much so I brought my cousin the next time I went and we both ordered the fish sandwiches.
Atmosphere: 5
Food: 5
Service: 5
AD Vallejos
Good service. Please make more of the pumpkin turn overs . I would like to try some .
Atmosphere: 5
Food: 5
Service: 5
Chance Reed
I went through drive through order and he even read the order back to me asked him for Abby sauce he even said ok on that so when he came out to vehicle and even read it back to me to though it was good but got home there was no Abby sauce in the bag and the sandwich that I requested cheese on had no cheese like come on you read it all back to me and managed to still get it wrong way to go your a real win
1. I gave cash and a gift card. Instead of giving me my dollar back, they put it on the gift card, instead of just charging the balance of the card then using the cash. Weird af. 2. The manager was giving the employee who was on the cash register attitude. It was awkward and she's lucky I wasn't in a different type of mood bc I would've corrected you had I not had a migraine, but do better. The employee doesn't get paid enough to have their manager being rude to them over a training moment. 3. The small fries I got was barely half full, they were hot and delicious but where were the rest?! The sandwich was good for the most part except the beef was more dry than unusual and that was lame. The order was correct, I definitely did not get enough fries though and I'm already paying too much for that size so to not get the full amount was some bs.
Idk. Glad the food didn't suck but why would you do that with my payment and also don't come at your employees sideways. Period. Not just in front of customers. Approach them with respect and teach them instead of hollerin NO!
Love the new location! Great service, but.... THEY DONT HAVE MY POTATO CAKES AGAIN! 😔 Still gets 5 stars...but c'mon Arby's...stop teasing us with bring the potato cakes back!
Usually this arbys is really good the last couple times I've gotten it Ive Received hard thick roast beef that u can barely chew.. other than that everything is usally pretty good.
Firstime in the drive-thru location service was good by the chocolate black man guy
The big dude who took order was more interested in the conversation someone was having with him on his Bluetooth device even laughing at something said while I was ordering and had to ask, what did you say. Waited way to long for cold food and when asked for a condiment that's behind counter, he grabbed it and just threw it up on the tray. Then continued to walk around talking to someone on his Bluetooth device. Horrible service.
After I ordered my food I asked if I could have crinkle fries and the gal said I couldn't because curly fries were already done terrible customer service
Fast and fresh.
Cold meats, gyro bread hard, none juicy. Roast beef was the cold item. Not my first vist your Quality sucks still, fire the people helping your business not serving you, burrow help from other stores! Coupons are not going to fix this. Ask Subway what their Quality is doing for them, probably less store volume and employees and?? It's Not helping your Quality, Holy crap! Sorry people this is Bad!
I was in the drive thru waiting to place my order. I was told to wait we will be with you, 10 mins later I order, no one ahead of me, no one behind me. 1 double roast beef sandwich only the sandwich with horsey sauce and he said anything else while I was talking, I said I have a coupon for a Free slider, ordered a chicken slider. That will be 6 minutes to wait. I said No Thank you, I'll take a beef slider.... He said your price was 11. ??. Got up to the window and told him that price isn't right. He said Oh and changed it but took my card never gave me a price. He handed me my bag... I looked no Horsey, no Napkins. He already walked away, I called him but he kept walking. So I sat there until he turned around and I motioned to come here... He looked upset, I asked again for horsey and then napkins. The sandwichs were thrown together messy, and the wrappers were greasy. He never said Sorry, Thank you, Enjoy your food, nothing! I have tried this place a few times before, but this thing was the topper! I won't be back to this location again. Maybe doing a little customer service training sessions would help your business!
Super friendly and efficient.
I ordered both of the fish sandwiches. They were served hot and fresh! I was happy with my meal, so much so I brought my cousin the next time I went and we both ordered the fish sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Good service.
Please make more of the pumpkin turn overs . I would like to try some .
Atmosphere: 5
Food: 5
Service: 5
I went through drive through order and he even read the order back to me asked him for Abby sauce he even said ok on that so when he came out to vehicle and even read it back to me to though it was good but got home there was no Abby sauce in the bag and the sandwich that I requested cheese on had no cheese like come on you read it all back to me and managed to still get it wrong way to go your a real win
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
1. I gave cash and a gift card. Instead of giving me my dollar back, they put it on the gift card, instead of just charging the balance of the card then using the cash. Weird af. 2. The manager was giving the employee who was on the cash register attitude. It was awkward and she's lucky I wasn't in a different type of mood bc I would've corrected you had I not had a migraine, but do better. The employee doesn't get paid enough to have their manager being rude to them over a training moment. 3. The small fries I got was barely half full, they were hot and delicious but where were the rest?! The sandwich was good for the most part except the beef was more dry than unusual and that was lame. The order was correct, I definitely did not get enough fries though and I'm already paying too much for that size so to not get the full amount was some bs.
Idk. Glad the food didn't suck but why would you do that with my payment and also don't come at your employees sideways. Period. Not just in front of customers. Approach them with respect and teach them instead of hollerin NO!
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Roast Beef
Kid-friendliness: Staff os very kind and friendly
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Curly Fries, Arby's Signature Sandwiches
Love the new location! Great service, but....
THEY DONT HAVE MY POTATO CAKES AGAIN! 😔 Still gets 5 stars...but c'mon Arby's...stop teasing us with bring the potato cakes back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Root Beer Float, Fish Sandwich, Greek Gyro, Roast Beef, Double Roast Beef
Usually this arbys is really good the last couple times I've gotten it Ive Received hard thick roast beef that u can barely chew.. other than that everything is usally pretty good.
The shakes and cookies were great. I'll be back
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Curly Fries
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