Ruin the whole birthday. I didn’t even get the birthday cake I wanted. They didn’t put the he picture on there. Disorganized..
Daniel Olivas
The clerk whipped her hair and went in my Ice cream tried to get a refund and they didn’t know how. They didn’t even have a manager, please if your the owner reading this please get back to me I need a refund because your employees are not trained and not wearing hair nets.
Alan R
Nice clean environment. Staff was very friendly.
Janelle Farber
Disappointing experience. The employee’s shirt was soaked with sweat and had holes, which felt unsanitary. He stopped us mid-order to finish an online order, even though we were the only ones there. The ice cream looked like it was melting in the coolers. He apologized for being the only one working, but I wouldn’t return to this location.
Brandi Kowalczyk
Order a cake 2 days in advance only to receive a call 33 minutes before scheduled pick up letting me know nobody made my cake and they were out of the ice cream I ordered. They offered to make a cake with another flavor ice cream or give me a cake with the same ice cream flavor but not the same cake. Or the design I chose. It was the fact that I was told they have no cake decorator on Monday's and the Sunday decorator didn't make it.i did get a cake but will not order here again.
Neli Pekova
My son had the best ice cream of his life!
josh hillis
Always great service!
Robert Dearth
Asked for a chocolate shake and I received chocolate milk. $26.00 later and not happy.
Stephanie Cabral
I absolutely loved it!
Kristin Barnett
Tastes great and great service. These kids are quick.
You all need a take a number system. I'm a regular customer and I patiently stood waiting only to be left behind folks that came in ten minutes after I did. After waiting 20 min I ended up leaving empty handed. Not happy.
Shelly
Went to this location and got a banana royale only to get home to find out there was hardly any ice cream. I called to complain to the manager and was told you only get 2.5 ounces of ice cream with the banana royale for over $8 and prices are going up next week. I have been going to this location for years and never had this experience and will not be returning.
O2282TGkatherinep
I ordered a milk shake, and the milk was sour. My husband could immediately taste the sour milk as well. I called the store because it was an Uber Eats order, to inform them that their milk has gone bad. The person who answered said that they don’t think they have any sour milk. I said that I tasted it and it was bad so I’m telling them that so they don’t serve it to anyone else. The employee said “ok”. That was it. Terrible customer service! Don’t go here!
shanece davis
This is a enspensive place to come and don't make no damn sense why you guy's price is so high on everything including a scoop of ice cream in the cone? I'm not coming back to this place ever again and other locations that are baskin Robbins too because that's not fair the prices on everything got raised up.
Ashley Walker
I called to order a quart of ice cream and was hung up on 5 times IN A ROW. Finally when the woman answered I asked if they do that often, just hang up on customers and she didn’t again. I had to call a different location to get one simple answer, I will now go out of my way to go to a location with better customer service.
Ruin the whole birthday. I didn’t even get the birthday cake I wanted. They didn’t put the he picture on there. Disorganized..
The clerk whipped her hair and went in my Ice cream tried to get a refund and they didn’t know how. They didn’t even have a manager, please if your the owner reading this please get back to me I need a refund because your employees are not trained and not wearing hair nets.
Nice clean environment. Staff was very friendly.
Disappointing experience. The employee’s shirt was soaked with sweat and had holes, which felt unsanitary. He stopped us mid-order to finish an online order, even though we were the only ones there. The ice cream looked like it was melting in the coolers. He apologized for being the only one working, but I wouldn’t return to this location.
Order a cake 2 days in advance only to receive a call 33 minutes before scheduled pick up letting me know nobody made my cake and they were out of the ice cream I ordered. They offered to make a cake with another flavor ice cream or give me a cake with the same ice cream flavor but not the same cake. Or the design I chose. It was the fact that I was told they have no cake decorator on Monday's and the Sunday decorator didn't make it.i did get a cake but will not order here again.
My son had the best ice cream of his life!
Always great service!
Asked for a chocolate shake and I received chocolate milk. $26.00 later and not happy.
I absolutely loved it!
Tastes great and great service. These kids are quick.
Restaurantji Recommends
You all need a take a number system. I'm a regular customer and I patiently stood waiting only to be left behind folks that came in ten minutes after I did. After waiting 20 min I ended up leaving empty handed. Not happy.
Went to this location and got a banana royale only to get home to find out there was hardly any ice cream. I called to complain to the manager and was told you only get 2.5 ounces of ice cream with the banana royale for over $8 and prices are going up next week. I have been going to this location for years and never had this experience and will not be returning.
I ordered a milk shake, and the milk was sour. My husband could immediately taste the sour milk as well. I called the store because it was an Uber Eats order, to inform them that their milk has gone bad. The person who answered said that they don’t think they have any sour milk. I said that I tasted it and it was bad so I’m telling them that so they don’t serve it to anyone else. The employee said “ok”. That was it. Terrible customer service! Don’t go here!
This is a enspensive place to come and don't make no damn sense why you guy's price is so high on everything including a scoop of ice cream in the cone? I'm not coming back to this place ever again and other locations that are baskin Robbins too because that's not fair the prices on everything got raised up.
I called to order a quart of ice cream and was hung up on 5 times IN A ROW. Finally when the woman answered I asked if they do that often, just hang up on customers and she didn’t again. I had to call a different location to get one simple answer, I will now go out of my way to go to a location with better customer service.
Service: 1
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