Blendz Boba Tea Lounge

Next to AMC, 9390 W Hanna Ln B 101, Glendale
(623) 231-5393

Recent Reviews

Saul

Great service from Sophia! Amazing boba really enjoyed the vibe of the place

Atmosphere: 5

Food: 5

Service: 5

Ashley Sanchez Barraza

Amazing Taro! Sophia was very helpful and kind made my experience great!

Kenia Alvarez

I order two mangoneadas. Which were like I was drinking water with chamoy, gross! First and last time buying here.

Atmosphere: 2

Service: 2

Vee T

Spot was super cute, service was good, the tea that I chose wasn't over the moon, it seemed as if it was just syrup. And not enough of the "bubbles" (think that's what the popping jellies were). But maybe it was just the drink I chose. Take a chance, maybe your tea will be better than mine. Cheers.

Atmosphere: 3

Food: 4

Service: 5

Vee S

My experience at your establishment on May 4th was incredibly disappointing and concerning. Upon placing my simple order at 11:27 pm with cashier Kiley D., I immediately noticed that she and the three other female employees present were flirtatiously interacting with two male customers who seemed to be around their age. Their unprofessional behavior was overt - I would highly recommend reviewing security footage from approximately 11:20 pm until close to get the full picture, hopefully including audio. The two young men had complaints about their drinks, but the staff was too preoccupied garnering their attention to properly address the issues (too nervous to assist the customers properly since their main focus was to flirt). One worker in a black shirt even loudly announced her intention to clean the lobby area intentionally, seemingly solely to capture the guys' focus/attention. As a customer there that evening with a friend, her children, my own child, and the other customers that were sitting, we all witness this unacceptable scene. The lack of focus culminated in my son being handed the wrong order, while no receipt was even provided nor requested, yet later when my own delayed order was ready, they demanded to see a receipt. I became rightfully upset and requested a refund, which took far longer than necessary without explanation. The cashier attempting to process the refund tried justifying the terrible service by stating someone was making orders while the other three chatted up front, but that is no excuse for such unprofessional and incompetent behavior from staff meant to be running a business, not flaunting themselves for cute customers. It wasn't even busy, yet they still messed up multiple orders and lacked the knowledge to rectify issues. While they may feel confident in their so-what called beauty to avoid the work responsibilities, this incident proves the need for additional training if you wish your business to succeed. The female workers seemed ready to give up their jobs to get some sort of action. The male customers had NO interest into flirting back. It was a sad moment. (I hope their parents read this review). I do not appreciate the dismissive attitude about the entire situation and hope you will take my detailed complaint into serious consideration when determining how to avoid such unacceptable conduct in the future. Lastly, I want to add, I asked for a manager or contact information and the email provided was incorrect therefore the result was to locate the store's website and leave a poor review. Thank you for your time regarding this very troubling matter.

Atmosphere: 1

Food: 1

Service: 1

Esmeralda Angulo

Luckily the drinks were good bc they gave me the wrong drink. Also, the service sucked. It took 20 minutes for two drinks with no one ahead of us and at that it was pricy for no reason.

Atmosphere: 4

Food: 5

Service: 1

Cfr_ Memes

10/10 the drink recommended was great. the cashier was amazing. Would recommend!!

Atmosphere: 5

Food: 5

Service: 5

Armando Robles

Yesterday i came in and got helped by an employee named Kimberly, she had the most positive attitude and such great work skills! love to see

Atmosphere: 5

Food: 5

Service: 5

Shahin Jannisar

cool place cool drinks cool pplsophia, abby, kim, sasha, are cool ?

Atmosphere: 5

Food: 5

Service: 5

Tony Depaz

Sasha, Sophia, Kim, and Abby were so amazing, customer service was so awesome and spectacular. Boba was on top. Best people ever!!

Atmosphere: 5

Food: 5

Service: 5

Chiamaka Nwazue

Rude service, poorly made, too sweet, store smells like

Atmosphere: 1

Food: 1

Service: 1

Victoria Mendoza

Terrible!! Don't throw your money in the trash! The preparation of the drinks absolutely tasteless, we ordered the large size and they fill it completely with ice, we were waiting for the New Year's Eve outside of westgate and we ordered with very little ice obviously because of the cold that was outside and the girl who prepared them was so upset that she took the ice in a very bad way and returned the glasses to half of the liquid, only the girl who was charging was kind but left us very bad experience buying in this place we paid $10 for each drink that in the end was as if we had bought the smallest and the flavor left a lot to be desired.

Atmosphere: 1

Food: 1

Service: 1

Nudrat Khan

During our visit to Boba Blendz, we ordered two drinks, explicitly asking for one without ice. Despite the request, both drinks were served with ice. When we addressed the issue, the cashier explained that the owner permits either ice or less ice. Afterward, my drink was returned with less ice. A sign indicating this store policy would enhance transparency. Although the drinks and boba were satisfactory, the customer service fell short of expectations.

Atmosphere: 5

Food: 3

Service: 3

Luis Galicia

Great service, great atmosphere, in those departments I cannot complain, however, the whole shop's purpose, boba, IS HORRIBLE. The boba itself isn't bad, but half of it was ice, and the boba bubbles were warm. Overall value for the price I paid was not ideal. For someone whose money is no concern to, I would definitely recommend it, but for people just trying to enjoy quality boba for a reasonable price, keep driving, you might find something better elsewhere.

Atmosphere: 5

Food: 1

Service: 4

Kaitlyn Holmes

Went rather late at night, like 15 minutes before closing. Super quiet at that point, only my group was in there, and our drinks were out barely a minute after we ordered. It could be considered a little pricey, but the drinks were delicious, so I consider it worth it, especially for the area.I would not recommend it for people who are sensitive to sweetness, as it is definently a sweet selection, however they have quite a variety, and offer small samples if you would like a taste.The customer service we received was spectacular, with the young woman who checked us out being very personable and sweet, especially so close to closing. She was honest about each drink and was able to help me choose the Strawberry Frescas, which is more of a fruity sweet than candy sweet, which I appreciated. It was also really light, despite being creamy (I was told they have a yogurt/cream base for some of the drinks by the lovely woman who made them, there were only two of them there). Overall, it was a 10/10 experience and I will be returning next time I am in the area :)))

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bubbles

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