10/10 the drink recommended was great. the cashier was amazing. Would recommend!!
Atmosphere: 5
Food: 5
Service: 5
Armando Robles
Yesterday i came in and got helped by an employee named Kimberly, she had the most positive attitude and such great work skills! love to see
Atmosphere: 5
Food: 5
Service: 5
Shahin Jannisar
cool place cool drinks cool pplsophia, abby, kim, sasha, are cool ?
Atmosphere: 5
Food: 5
Service: 5
Tony Depaz
Sasha, Sophia, Kim, and Abby were so amazing, customer service was so awesome and spectacular. Boba was on top. Best people ever!!
Atmosphere: 5
Food: 5
Service: 5
Chiamaka Nwazue
Rude service, poorly made, too sweet, store smells like
Atmosphere: 1
Food: 1
Service: 1
Violeta S.
Nasty drink!!! We had the Sleigh Ride and it was extremely sour and rancid. We had to water that shit down with 60% water and it's still ass. Don't come here.
Tae T.
if I could give it 0 stars I would, I went on jan 8th around closing time and it was the most disgusting, rancid, vile, nasty, distasteful, repulsive boba I've ever had. when I asked them if it was supposed to taste like this they made no efforts to fix my drink or even answer my question. I was appalled at the lack of customer service.
Victoria Mendoza
Terrible!! Don't throw your money in the trash! The preparation of the drinks absolutely tasteless, we ordered the large size and they fill it completely with ice, we were waiting for the New Year's Eve outside of westgate and we ordered with very little ice obviously because of the cold that was outside and the girl who prepared them was so upset that she took the ice in a very bad way and returned the glasses to half of the liquid, only the girl who was charging was kind but left us very bad experience buying in this place we paid $10 for each drink that in the end was as if we had bought the smallest and the flavor left a lot to be desired.
Atmosphere: 1
Food: 1
Service: 1
Nudrat Khan
During our visit to Boba Blendz, we ordered two drinks, explicitly asking for one without ice. Despite the request, both drinks were served with ice. When we addressed the issue, the cashier explained that the owner permits either ice or less ice. Afterward, my drink was returned with less ice. A sign indicating this store policy would enhance transparency. Although the drinks and boba were satisfactory, the customer service fell short of expectations.
Atmosphere: 5
Food: 3
Service: 3
Eliana J.
Okay,so- firstly, honestly, my drink, itself, tasted really great- until I found a piece of plastic in my drink. I got a brown sugar milk tea with boba, half sweet. It had good flavor and the boba had nice texture. The staff greeted me warmly and prepared my drink fast. However, when biting down on a piece of boba, my teeth hit something hard. I took it out to find that it was a little piece of plastic in my drink. I called to inform the business, but the girl on the phone sounded like she could almost not care less. It was just gross to find and really put me off. I have never found plastic in a drink before, so this was ridiculous. If you add on to that the really poor customer service that I received over the phone, this comes down from a 4.5 star review from me to a one. The least they could have done was tried to offer me a refund, but, again, the employee showed no regret.
Great service, great atmosphere, in those departments I cannot complain, however, the whole shop's purpose, boba, IS HORRIBLE. The boba itself isn't bad, but half of it was ice, and the boba bubbles were warm. Overall value for the price I paid was not ideal. For someone whose money is no concern to, I would definitely recommend it, but for people just trying to enjoy quality boba for a reasonable price, keep driving, you might find something better elsewhere.
Atmosphere: 5
Food: 1
Service: 4
Kaitlyn Holmes
Went rather late at night, like 15 minutes before closing. Super quiet at that point, only my group was in there, and our drinks were out barely a minute after we ordered. It could be considered a little pricey, but the drinks were delicious, so I consider it worth it, especially for the area.I would not recommend it for people who are sensitive to sweetness, as it is definently a sweet selection, however they have quite a variety, and offer small samples if you would like a taste.The customer service we received was spectacular, with the young woman who checked us out being very personable and sweet, especially so close to closing. She was honest about each drink and was able to help me choose the Strawberry Frescas, which is more of a fruity sweet than candy sweet, which I appreciated. It was also really light, despite being creamy (I was told they have a yogurt/cream base for some of the drinks by the lovely woman who made them, there were only two of them there). Overall, it was a 10/10 experience and I will be returning next time I am in the area :)))
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bubbles
Ann Reales
Went there to get 2 matcha matcha today, Ordered 2 large ones, one with boba one without. When my order was ready, I noticed there were no matcha ice cream and the 2 matcha chocolate sticks that usually comes with it, so I asked the server about it, and she said "oh the ice cream we have melted". I just think she was being deceitful, she should have informed me when I was placing my order, I would have change my order instead. And I paid for the price of the matcha matcha plus the 15% tip! I would understand if it was busy and she didn't have the chance to tell me, but seriously I am the only customer in there during that time!If you're thinking of going to this place, think twice, or maybe more. Save your money, go somewhere else who would be honest enough and will give you what you actually paid for! The Matcha matcha I got, was topped with a mountainful of whipped cream and a sprinkle of matcha powder and tasted like it was just made of blended ice with tons of sugar!To the management, you guys need to train your staff better!!!
Atmosphere: 1
Food: 1
Service: 1
Emily T.
Hello unfortunately this place Blendz Boba has terrible customer service. I do very much like the drink I got which was a Cookie Monster but my issue was the cashier, snotty, rude, does not know customer service at all. Every time I come in the workers take forever to make drinks, always on phones or talking with each other. I have had the boba which is not fresh.
Aileigh W.
I love BOBA cute little place! Fun tasty drink options!Pricy but to be expected. Service was good. Will be back!
10/10 the drink recommended was great. the cashier was amazing. Would recommend!!
Atmosphere: 5
Food: 5
Service: 5
Yesterday i came in and got helped by an employee named Kimberly, she had the most positive attitude and such great work skills! love to see
Atmosphere: 5
Food: 5
Service: 5
cool place cool drinks cool pplsophia, abby, kim, sasha, are cool ?
Atmosphere: 5
Food: 5
Service: 5
Sasha, Sophia, Kim, and Abby were so amazing, customer service was so awesome and spectacular. Boba was on top. Best people ever!!
Atmosphere: 5
Food: 5
Service: 5
Rude service, poorly made, too sweet, store smells like
Atmosphere: 1
Food: 1
Service: 1
Nasty drink!!! We had the Sleigh Ride and it was extremely sour and rancid. We had to water that shit down with 60% water and it's still ass. Don't come here.
if I could give it 0 stars I would, I went on jan 8th around closing time and it was the most disgusting, rancid, vile, nasty, distasteful, repulsive boba I've ever had. when I asked them if it was supposed to taste like this they made no efforts to fix my drink or even answer my question. I was appalled at the lack of customer service.
Terrible!! Don't throw your money in the trash! The preparation of the drinks absolutely tasteless, we ordered the large size and they fill it completely with ice, we were waiting for the New Year's Eve outside of westgate and we ordered with very little ice obviously because of the cold that was outside and the girl who prepared them was so upset that she took the ice in a very bad way and returned the glasses to half of the liquid, only the girl who was charging was kind but left us very bad experience buying in this place we paid $10 for each drink that in the end was as if we had bought the smallest and the flavor left a lot to be desired.
Atmosphere: 1
Food: 1
Service: 1
During our visit to Boba Blendz, we ordered two drinks, explicitly asking for one without ice. Despite the request, both drinks were served with ice. When we addressed the issue, the cashier explained that the owner permits either ice or less ice. Afterward, my drink was returned with less ice. A sign indicating this store policy would enhance transparency. Although the drinks and boba were satisfactory, the customer service fell short of expectations.
Atmosphere: 5
Food: 3
Service: 3
Okay,so- firstly, honestly, my drink, itself, tasted really great- until I found a piece of plastic in my drink. I got a brown sugar milk tea with boba, half sweet. It had good flavor and the boba had nice texture. The staff greeted me warmly and prepared my drink fast. However, when biting down on a piece of boba, my teeth hit something hard. I took it out to find that it was a little piece of plastic in my drink. I called to inform the business, but the girl on the phone sounded like she could almost not care less. It was just gross to find and really put me off. I have never found plastic in a drink before, so this was ridiculous. If you add on to that the really poor customer service that I received over the phone, this comes down from a 4.5 star review from me to a one. The least they could have done was tried to offer me a refund, but, again, the employee showed no regret.
Restaurantji Recommends
Great service, great atmosphere, in those departments I cannot complain, however, the whole shop's purpose, boba, IS HORRIBLE. The boba itself isn't bad, but half of it was ice, and the boba bubbles were warm. Overall value for the price I paid was not ideal. For someone whose money is no concern to, I would definitely recommend it, but for people just trying to enjoy quality boba for a reasonable price, keep driving, you might find something better elsewhere.
Atmosphere: 5
Food: 1
Service: 4
Went rather late at night, like 15 minutes before closing. Super quiet at that point, only my group was in there, and our drinks were out barely a minute after we ordered. It could be considered a little pricey, but the drinks were delicious, so I consider it worth it, especially for the area.I would not recommend it for people who are sensitive to sweetness, as it is definently a sweet selection, however they have quite a variety, and offer small samples if you would like a taste.The customer service we received was spectacular, with the young woman who checked us out being very personable and sweet, especially so close to closing. She was honest about each drink and was able to help me choose the Strawberry Frescas, which is more of a fruity sweet than candy sweet, which I appreciated. It was also really light, despite being creamy (I was told they have a yogurt/cream base for some of the drinks by the lovely woman who made them, there were only two of them there). Overall, it was a 10/10 experience and I will be returning next time I am in the area :)))
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bubbles
Went there to get 2 matcha matcha today, Ordered 2 large ones, one with boba one without. When my order was ready, I noticed there were no matcha ice cream and the 2 matcha chocolate sticks that usually comes with it, so I asked the server about it, and she said "oh the ice cream we have melted". I just think she was being deceitful, she should have informed me when I was placing my order, I would have change my order instead. And I paid for the price of the matcha matcha plus the 15% tip! I would understand if it was busy and she didn't have the chance to tell me, but seriously I am the only customer in there during that time!If you're thinking of going to this place, think twice, or maybe more. Save your money, go somewhere else who would be honest enough and will give you what you actually paid for! The Matcha matcha I got, was topped with a mountainful of whipped cream and a sprinkle of matcha powder and tasted like it was just made of blended ice with tons of sugar!To the management, you guys need to train your staff better!!!
Atmosphere: 1
Food: 1
Service: 1
Hello unfortunately this place Blendz Boba has terrible customer service. I do very much like the drink I got which was a Cookie Monster but my issue was the cashier, snotty, rude, does not know customer service at all. Every time I come in the workers take forever to make drinks, always on phones or talking with each other. I have had the boba which is not fresh.
I love BOBA cute little place! Fun tasty drink options!Pricy but to be expected. Service was good. Will be back!