Chipotle Mexican Grill
9405 W Glendale Ave, Glendale
(623) 239-4906
Recent Reviews
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New way to do tacos kind of messy and hardly any meat not a fan can’t close up if need to do something or save for later. Staff not welcoming they were busy talking with each other instead of paying attention as customers walk in
I have had my share of disappointing experiences at this specific Chipotle location, but tonight's visit was a new low. The drive-through wasn't just slow to acknowledge me even after passing and staring multiple times, it felt like a descent into customer service purgatory. The employees acted as if they were personally offended by my presence, radiating a level of hostility that could curdle milk. Each interaction was laced with disdain, making me feel like I was inconveniencing them by daring to order food. The service was so atrocious, it single-handedly ruined my entire evening. If I could give zero stars, I would. Avoid this place like the plague unless you enjoy being treated like dirt for over priced cold food.
Can we like replace this with a Cava already ?
I have to give two thumbs up to this location, I showed up on a promotion day, where there was a bogo if you had a tattoo, I did not know baiting the deal so when I walked In and saw a line wrapped around the store i almost said forget this. But I stuck it out and gave it a chance! I’m glad I did because even with the rush the staff was quick and still gave quality portions and not to mention service, those employees were literally on the line sweating and working hard but the service was never lacking! Food was good even though the wait was a lil more due to the load of customers! I appreciate the level of customer service even when it was so tattoo crazy in there! You guys rocked! Thank you 😊
Chips were a lil stale, only critique 👍🏽
Good service. No wait. Fast and efficient
I should really be going here more often. The food was great and the spice level wasn't all so bad. I prefer the bowls more than burritos, but either one is great. It's kind of an expensive meal, starting at about 15$ per person. I ordered online, so I can't really say much about the store other than they had my food ready when I got there.
Atmosphere: 4
Food: 5
Service: 5
I don’t know what’s up with chipotle but every time I order it to go this the second time where they put like one piece of meat I’m not even joking😭 it was all veggies I don’t really get the hype about chipotle you’re better off going to a smaller business.
If you order your food, be prepared for very small portions. 2nd time I've ordered in past month and thought the 1st time was an isolated event. But again, today my bowl was less than half full and I counted 4 small pieces of chicken. Are you kidding me? When you go in you get a scoop of meat. If that's how they are trying to save money, it's the wrong way. People pay extra for food delivery. But I recommend going in and watch them make your order.
This place is good sometimes but recently mostly bad undercooked rice has been pretty common in my recent orders I wouldn’t recommend ordering online ninety five percent of the time your going to be disappointed with food quality and portions .
Atmosphere: 3
Food: 2
Service: 1
This Chipotle was clean and the food was fresh...the only thing was when we showed up, the workers were doing something at the beginning of the order bar and saw 4 of us standing there and didn't say anything to us. No "we will be right with you" or no "it'll be just a moment" ...nothing, so we had to ask the guy in front of us if he was in line thinking they were waiting for us. They kept us standing there for 5 minutes. --- it was 2 younger teenage girls giggling at the tortilla press -- but other than that, everything else was amazing. The girl at the cash register gave us extra chips and some other extra stuff.
Vegetarian options: You can choose which options you want on your burrito or your bowl or whatever you order.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips, Burrito Bowl, Guacamole
Restaurantji Recommends
Was giving it another try after the first time, they didn’t have salad dressing.
Today, they didn’t have salad and salad dressing. They don’t close til late and we went at 6:30.
Food was good. Staff was good.
Dining area was dirty and trash cans were over flowing. I recommend a "to-go" order.
Not sure who designed this location but it's an awkward setup.. a little claustrophobic.. hardly any window views.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Bowl, Burrito, Chips, Quesadilla
I visited in the afternoon. I was debating to either have chicken or brisket and I loved my chicken bowl. It was a fresh batch and really delicious. Chips and queso were also good.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Bowl, Chips and Queso, Quesadilla
Had to have them add more of everything in my bowl because they barley added anything. Could tell one of the girls working absolutely hated her job.
I haven't been to a Chipotle for 5 years until this one. We came after a cards game and grabbed chips/queso while traffic calmed down. The place was clean and food was OK, not great like local restaurants.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
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