Cinnabon

Waited 20 minutes for an order for pickup I asked three different associates they kept walking back to the screen absolutely no response back another customer asked what's the holdup they say it's going to be 10 minutes on the m&m cookies I've already been waiting so I'm supposed to wait another 10 minutes no apology no communication piss poor service at best

Atmosphere: 1

Food: 1

Service: 1

Bryce or Bryc was very professional, kind, and efficient.

Atmosphere: 5

Service: 5

Horribly over priced.

Food: 4

Worst location to go to if you order online they expect you to pronounce your own name the way they want or they won’t give your food and will give attitude and act like you’re an inconvenience should rehire staff worst people I’ve ever met !

Atmosphere: 1

Food: 1

Service: 1

This location has really bossy staff that wont let you pick up mobile orders

Trash employees with trash service. Also, never pick up the phone when calling even though when i get there these mouth breathers stand there drooling doing nothing

I LOVE Cinnabon!! That having been said. I had not been in this mall for quite sometime. My wife happened to be there shopping and thought she would surprise me with this wonderful treat. To her shock, a single large Cinnabon is now almost SIX DOLLARS and a box of small ones of 9? is something like $23 plus! My wife was incredulous that these treats had gone up in price SO MUCH. Even the young girl working there said sheepishly......."yeah, they've gone up a little".
I completely understand "inflation" and rising food costs. But I am also keenly aware when some business is trying to take advantage of people! I REFUSE to be gouged. Needless to say, I will not be going back to this business.
Shame on you Cinnabon. And by the way, there is probably a good reason my wife was the ONLY customer there.

Atmosphere: 2

Food: 1

Service: 4

Still good but I have noticed when you buy the packs they put less cinnamon mixture so it a lot less guey and a lot more dry.

The staff is always so friendly and the Cinnabons are always so delicious! No other location I’ll go to!

Friendly staff Best cinnamon rolls Good prices

I purchased 3 regular cinnamon rolls for my kids at home. The staff gave me 2 regulars and 1 mini roll. I did not open the boxes at the mall as I took them home. I feel ripped off!

I’ve never had a bad experience here. Customer service has always been good, and of course Cinnamon buns are a guilty pleasure.

Asian lady working at the cash register was very rude and did not provide free water in single cup. We’re in Arizona come on, wanted to charge for a simple human right

Honestly for the price I'd rather a regular bun over a half dozen donuts from dunkin or Krispy Kreme. Yes Cinnabon is pricey but there's no mistaking their good quality and it's worth it.

Asian lady working at the cash register was very rude and did not provide free water in single cup. We’re in Arizona come on, wanted to charge for a simple human right