Cracker Barrel Old Country Store

9312 W Glendale Ave, Glendale
(623) 772-1930

Recent Reviews

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Mark Noyb

The food seems to be going downhill a little bit

Rhea Huntsalong

Food was good, atmosphere was fantastic love the old vibes still glad it didnt get changed over. Service from our server was absolute 💯

Karla Reynolds

How your visit goes kind of depends on your server because some are awesome, others not so much. The place always has a cozy, country breakfast feel with fun antique shop vibes, and the food never disappoints. Debra at the front is the best super sweet and always fills us in on cool new store stuff. We’ll definitely be back!

Tiana

Love this location. Service and food are extraordinary!

Marnita Sorrell

Went during waiter(esses) rotation. We had several servers fulling in and our final server was great. The manager was out helping to bus tables. There were two large activities going on near this store. This manager has great employees. She and her team need a great customer service award and or recognition.

Brianna

Went here tonight arrived at 8:30 Play store order and went looking around in the gift shop area. About 20 minutes later our waiter came over and told us that the kitchen never bothered to start our steak dinner. At this point the restaurant now closes in 10 minutes and they're just now beginning to cook our dinner. He told us that the cooks were new and somehow just didn't start the dinner. So we finally get our dinner to be told by another waitress that overclocking do you want anything else and rather rudely. She walked by again about 10 minutes later and just glared at us like why are we still in her restaurant. I did bring this to the supervisors attention who said she would address it but I didn't really appreciate feeling uncomfortable when I'm paying for dinner while I'm still eating. Also I asked for the top sirloin to be cooked medium well and it was brought out pretty much rare I asked the waiter to have them cook it just a little bit longer and it was brought back to us burnt.

Jim Spain

great food and a good value for the money, always tasty done to your liking a damp plenty of it.Wait staff are friendly.

Roberta Acosta

Staff wasn't helpful only thenypung African American girl at checkout she was nice. Food took over 50 mins the came out cold never eat here!!!!

Atmosphere: 3

Food: 1

Service: 1

Andrew Christianson

Great dining experience for a decent price these days. The food was great, and they don’t kill you with hidden charges like other places do these days. Love their store and old American town atmosphere. Can’t beat it. Thank you.

Dietary restrictions: They had a really nice looking all vegetable plate that I saw. Perfect for the vegetarians.

Parking: Their fried shrimp with cocktail sauce on the side was really good too.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Dinner

Lori Thompson

We always get a great meal here bonus is we take home a $600 meal for later

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Apples, Pancake Eggs and Bacon, Apple

Sara Pascale

If I could give zero stars I would. We have never had an issue with this location but on 2/14 it was the worst and could not believe how it was handled. My husband and I decided to go here on valentines due to the atmosphere we didn’t think it would be to busy. When we got there we were seated very quickly and weren’t surprised to see it was quite empty. We ordered an appetizer when we first sat down and it took 25 minutes to come out. Once it came out I asked if we could get some silverware because we weren’t seated with any. The waitress came back with 1..(there were 3 of us at the table). Then we ordered and it took another 40 minutes for our food to come out. When we got our food it wasn’t super hot but not cold. My husband took a bite of his seasoned rice and it was so crunchy. We asked to speak to a manager and it took Vicky 5ish minutes to even come out. When we told her the issues her response was “yeah they gave you the end of the pot and were out of rice!” No sorry no communication of them being out and maybe giving us the option to order another side. No check ins during our wait. She then said what can I do? My husband said can I get another salad instead and she said well we normally don’t do that but I guess I can tonight.
There was no courtesy for the situation, they tried just saying they were busy. However we have been here on a number of occasions where it was 45-90 minute wait to just be seated and we received better care than we did on 2/14. Vicky and the team was a joke that night and didn’t care to even try to make things right or care.

Atmosphere: 2

Food: 1

Service: 1

Priscilla Torres

Went super bowl eve after practice, and had their sirloin with loaded baked pot and salad!!! Sorry forgot pics but so yummy and food was hot. Always a plus

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pancake Eggs and Bacon, Chicken Dinner

sandy abrams

Server was beyond awesome!! Made our time pleasurable!! Thanx so much!

Atmosphere: 5

Food: 5

Service: 5

Shawn Leak

I ordered a stake Medium Rare, with onions and mushrooms. i got a well done stake that tasted like shoe leather. No onions or mushrooms. I didn't my cornbread.

Parking: large parking lot

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Corn, Silverware

SONIA TORRES

Good customer service.

Dietary restrictions: Vegetable, drinks

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fried Steak

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Cracker Barrel Old Country Store

9312 W Glendale Ave, Glendale, AZ 85305
(623) 772-1930