First, I LOVE DUNKIN but this location I would stay clear of. Customer service is by far the worst I ever encountered. The drive-thur speaker was either too low or the employee just didn't care to listen. I said my order over and over until I gave up and drove off! It was the easiest order....one HOT peppermint mocha and ICED Coffee. The employee was trying to make everything hot and add cream and sugar to the peppermint drink....insanity!!! I rather drive up the street to another location like I did than EVER patronize this location ever again!!!
Service: 1
Kiah Leonni
Yikes bikes! I dont know why i keep going back here but I swear it was the ladt time. I will drive a bit farther to get my favorite drink because this location isn't it. Trust me! Bad service, bad management, bad employees. They clearly need an overhaul and start fresh with proper training.
Atmosphere: 3
Food: 1
Service: 2
Sherry C
Given incorrect order and rude service. It appears to be understaffed. Very poor selection of donuts and I went early so that appeared to be the norm. Wouldn't go to this location again.
Atmosphere: 1
Food: 2
Service: 1
Michael Saavedra
Great product, they had an issue with their systems so I had to wait for like 10 in the drive threw when paying. Other then that, great location.
Atmosphere: 5
Food: 5
Service: 4
Aireka Martinez
Service of if I could give a -5 star I would me and my kids have been there 2 times drive thru person was rude no customer service skills at all only go to this location because one of my kids one Dutch Brothers. The other one wants Dunkin the first time the person was rude. Thought I would try it again. Try it again will not be going back.!!
Atmosphere: 1
Food: 2
Service: 1
KalePix
Ignored my request for the donuts and keeps skipping my order to be made, even serving those here after me, I've been waiting for almost half an hour now
Patricia V
sad bagel
Food: 2
Service: 3
Hussein Mustafa
I paid $44 for nothing. I asked for three avocados and got two the service was bad
Atmosphere: 1
Food: 1
Service: 1
William Waste
This place operates at the speed of smell. It doesn't matter how far in advance you place your order, it will never be ready when you arrive.
Jeremy Veal
Get it together you guys. There’s no reason for service to be this bad.
2nd time I've come for a latte and they continue to say their latte machine is broken. Unacceptable for a Coffee Shop.
Atmosphere: 1
Food: 1
Service: 1
Allen Deerman
Everything was good! No complaints!
Atmosphere: 5
Food: 5
Service: 5
Brooklynn N
Drinks good, food bad. Tastes like freezer burn. Don't buy any sandwiches from here. I gagged when I tried to eat my sandwich, that's how bad the freezer burn taste is. Quality of hot drinks BEING HOT at this location is awful. What are ya'll doin'? P.s. Donuts and bagels not bad :)
Atmosphere: 2
Food: 1
Service: 3
Michelle Shabaker
this use to be my favorite but its not worth the money or time. staff clearly hate their jobs. slow and rude. and food isnt worth the price. I always have my order wrong in drive thru. I have to go in to make sure they give me the correct food!
Atmosphere: 1
Food: 1
Service: 1
Caty So
Worst location around. The staff always looks angry I can stand there for 10-15 minutes before one of the staff will say anything or even turn around. Honestly I’m looking forward to all these badly handled and ran service jobs turning to robots or all kiosks to order from.
First, I LOVE DUNKIN but this location I would stay clear of. Customer service is by far the worst I ever encountered. The drive-thur speaker was either too low or the employee just didn't care to listen. I said my order over and over until I gave up and drove off! It was the easiest order....one HOT peppermint mocha and ICED Coffee. The employee was trying to make everything hot and add cream and sugar to the peppermint drink....insanity!!! I rather drive up the street to another location like I did than EVER patronize this location ever again!!!
Service: 1
Yikes bikes! I dont know why i keep going back here but I swear it was the ladt time. I will drive a bit farther to get my favorite drink because this location isn't it. Trust me! Bad service, bad management, bad employees. They clearly need an overhaul and start fresh with proper training.
Atmosphere: 3
Food: 1
Service: 2
Given incorrect order and rude service. It appears to be understaffed. Very poor selection of donuts and I went early so that appeared to be the norm. Wouldn't go to this location again.
Atmosphere: 1
Food: 2
Service: 1
Great product, they had an issue with their systems so I had to wait for like 10 in the drive threw when paying. Other then that, great location.
Atmosphere: 5
Food: 5
Service: 4
Service of if I could give a -5 star I would me and my kids have been there 2 times drive thru person was rude no customer service skills at all only go to this location because one of my kids one Dutch Brothers. The other one wants Dunkin the first time the person was rude. Thought I would try it again. Try it again will not be going back.!!
Atmosphere: 1
Food: 2
Service: 1
Ignored my request for the donuts and keeps skipping my order to be made, even serving those here after me, I've been waiting for almost half an hour now
sad bagel
Food: 2
Service: 3
I paid $44 for nothing. I asked for three avocados and got two the service was bad
Atmosphere: 1
Food: 1
Service: 1
This place operates at the speed of smell. It doesn't matter how far in advance you place your order, it will never be ready when you arrive.
Get it together you guys. There’s no reason for service to be this bad.
Atmosphere: 1
Service: 1
Restaurantji Recommends
2nd time I've come for a latte and they continue to say their latte machine is broken. Unacceptable for a Coffee Shop.
Atmosphere: 1
Food: 1
Service: 1
Everything was good! No complaints!
Atmosphere: 5
Food: 5
Service: 5
Drinks good, food bad. Tastes like freezer burn. Don't buy any sandwiches from here. I gagged when I tried to eat my sandwich, that's how bad the freezer burn taste is. Quality of hot drinks BEING HOT at this location is awful. What are ya'll doin'?
P.s. Donuts and bagels not bad :)
Atmosphere: 2
Food: 1
Service: 3
this use to be my favorite but its not worth the money or time. staff clearly hate their jobs. slow and rude. and food isnt worth the price. I always have my order wrong in drive thru. I have to go in to make sure they give me the correct food!
Atmosphere: 1
Food: 1
Service: 1
Worst location around. The staff always looks angry I can stand there for 10-15 minutes before one of the staff will say anything or even turn around. Honestly I’m looking forward to all these badly handled and ran service jobs turning to robots or all kiosks to order from.
Atmosphere: 1
Food: 3
Service: 1
Loading...