Firehouse Subs Northern Crossing
5803 W Northern Ave #100, Glendale
(602) 904-7460
Recent Reviews
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Found out that at night, they will leave any unpicked up food orders outside with a free sign on it for people in need.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smokehouse Beef & Cheddar Brisket Combo
I love the Beef and Cheddar Brisket here. They're quick with app orders, never had to wait long.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smokehouse Beef & Cheddar Brisket Combo
Delivery from Grub Hub. subs were good but if you want the best sub experience you need to eat it there.
Food: 4
Service: 4
Recommended dishes: Hook & Ladder, Smokehouse Beef & Cheddar Brisket Combo
Delicious food. Service a tad slow and parking sucks.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Smokehouse Beef & Cheddar Brisket Combo
Sam runs her shop well. The employees are always friendly and the shop is kept as clean as is generally possible for fast casual. Definitely keeps regulars like me coming back once or twice a week.
Atmosphere: 5
Food: 5
Service: 5
Place is empty no customer order one sandwich still here after 20 minutes worker busy talking texting don’t know what they do seem like you’re on drugs or just not wanna work. Not a good experience.
Atmosphere: 1
Food: 1
Service: 1
The staff was very nice, the store is kept very clean, as well as the bathrooms, the food is organized well, it's not sloppily put together or falling apart or dripping with sauce, I've never gotten sick of the food. So overall i would recommend going here.
Wheelchair accessibility: The store is very open and available to accommodate wheelchairs for dine in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Engineer on Wheat with Jalapenos, Hook & Ladder, Pepperoni Pizza Meatball Sub, Engineer, Smokehouse Beef & Cheddar Brisket Combo, Premium Roast Beef, Cookie
I placed an online order, was ready when I got there to pick it up. Staff was very friendly. I ordered a hot italian sub, it was just ok. The bread was very soggy, I removed the bottom bread but was still soggy and not a very enjoyable meal. Confetti sugar cookie was delicious!
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Cookie
My order was messed up. They left out part of my order. They said they would make it right by giving me the item free next time. I explained that’s not free since I’ve already paid for it without receiving it. Dixie then said she would replace my full meal. The next day she called me to say I can have a free item that was left out and just 25% off my order. Again, that’s not an adequate result since I’ve paid for that item. April is the owner and she doesn’t speak with customers directly. I’ve tried twice. She got incomplete information from her staff and responded to me in an email without knowing the full story. Never coming back, leaving this on every platform. They also talk dirty with kids present. Terrible service and terrible attitudes.
They hate the food with steam
Food: 1
Restaurantji Recommends
This particular location has NEVER disappointed when I come here!....The food is ALWAYS made exactly what I imagined my food would be like. They must train their employees good here because I have been to other locations but it's just like this one! The atmosphere is inviting and paintings on the walls gives you a since to connection to it's community it's located in. I can't explain just how impressed I am of this place! Good job! Highly recommend them! Food is always fresh and amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook and Ladder Sub
VERY GOOD TO EAT,,, WITH HUNGER AND WITHOUT HUNGER,,, VERY GOOD,,,,, ? ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Shealyn remembered my name and made a very pleasant experience at the counter. Sam R last week went to check on the ingredients inside the chili but didn't have any. I came back a week later and she managed to remember me and check the newest shipment before they threw away the boxes. Deyra and Sam W are very nice too. Very kind people who go over and above, delicious food every time.
Dietary restrictions: Gluten free options, (chili is gluten free)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Steak, Italian
Firehouse now has delivery from their app!! everything came as if you went into the restaurant. got everything on my order correct and came a lot quicker then expected!
Food: 5
Service: 5
They were out of certain drinks yet you pay an upcharge for drinks and chips but limited choice on drink flavors.
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