Worst service ever. Not professional at all. Bad attitude rude disrespectful.Restrooms super dirty. Will never be buying Jack in the box in my life. Spent 47 dollars. Got a 5 piece chicken strips and they said I am only allowed 1 sauce of barbecue. This is ridiculous insane! Makes no sense! It’s unacceptable I wants asking extra sauce I was asking for a correct amount of sauce for the portions I ordered. I will be taking my business to chic fil a . It’s so sad to see Jack in the box as my childhood fast food treat us this way. When Jack in the box runs out of business. Remeber who your public and clients are. Ruined a whole meal. I paid extra for sauce when the fair thing is to give your costumers the correct amounts of sauce. Absolutely bad staff and bad management.
Atmosphere: 1
Food: 1
Service: 1
Sydney Basurto
Don’t order from here, every time I go they never get the order right and they never give me the meals we ordered. The lady would rather be on the phone talking to someone than making the food
Atmosphere: 1
Food: 1
Service: 1
Maria Velarde
I didnt like the way they treated me the girl name Kelly had and attitude she’s really rood she had some piercings in her lips she doesn’t have manners at all I don’t understand if they don’t like there job i dont know why are they there It’s no one’s fault if she didn’t had a good day she can’t be rood with people and my food was cold and nasty
Atmosphere: 1
Service: 1
Cecilia Vargas
This morning I ordered two burritos and a sandwich. It took over 25 minutes to arrive. When I asked about my order, the cashier became very rude and argued with me. The order was ready, but they didn't have coffee prepared, and they started making it. This is supposed to be a fast-food restaurant, and at least 10 minutes is enough, but waiting longer is unacceptable. Another customer who was waiting also told them they were taking too long. The employee at the drive-thru window was also very rude; she packed my order and threw the receipt at me. I don't know what kind of training the staff at this particular store are receiving. They shouldn't argue with customers; they shouldn't forget that they depend on the customers. I hope they take responsibility for their actions. Thank you very much.
Atmosphere: 1
Food: 1
Service: 1
Misty
It was jack in the box their quality has gone a bit downhill but the customer service was excellent.
Food: 3
Service: 5
DanTechTV
The music was so loud it made my kids cry. The employees refused to turn it down.
Atmosphere: 1
Food: 3
Service: 1
Idolina Viramontes palacios
Drive thru person was being rude since the start to my daughter on the speaker box. when she pulled up, not only did they give her the order wrong but they also made her pay for extra sauce that was not given to her. Also, she called in and the person in charge put her on hold and never got back to her, my daughter had to hang up. Very poor customer service.
Atmosphere: 1
Food: 1
Service: 1
selene rivera
Drive thru person was being rude since the start on the speaker box. when I pulled up, not only did they give me my order wrong but they also made me pay for extra sauce that was not given to me. Also, called in and the person in charge put me on hold and never got back to me, had to hang up. Very poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Arcelie Villa
Wraps are bomb 🔥
Atmosphere: 5
Food: 5
Service: 5
Carlos Hernandez
We did a drive through. Staff seem very tired they looked exhausted. Food quality was too salty for me maybe for others great
Everything was perfect. Salty fries, burger’s made with care and everything was hot! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Eric Hampton
Long wait after going through the Drive Thru and being asked to go to the front parking lot to wait another 10-15 for my cold food.
Atmosphere: 3
Food: 2
Service: 4
Katie Kennedy
New remodel looks great!! Just wish the employees were faster at getting orders out.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Marin
The women in the front was rude and disrespectful they need to hire more professional people it’s it that hard to treat customer with respect her name was Mayte
Service: 1
Rollie Rollie
They very stingy on their water cup my daughter ask for a water cup and they watch my daughter to make sure she got water she decided to get some soda they yelled at her thatttttt notttr wattterrr mind you the drink not even that good they taste like nasty rotten fruits
Worst service ever. Not professional at all. Bad attitude rude disrespectful.Restrooms super dirty. Will never be buying Jack in the box in my life. Spent 47 dollars. Got a 5 piece chicken strips and they said I am only allowed 1 sauce of barbecue. This is ridiculous insane! Makes no sense! It’s unacceptable I wants asking extra sauce I was asking for a correct amount of sauce for the portions I ordered. I will be taking my business to chic fil a . It’s so sad to see Jack in the box as my childhood fast food treat us this way. When Jack in the box runs out of business. Remeber who your public and clients are. Ruined a whole meal. I paid extra for sauce when the fair thing is to give your costumers the correct amounts of sauce. Absolutely bad staff and bad management.
Atmosphere: 1
Food: 1
Service: 1
Don’t order from here, every time I go they never get the order right and they never give me the meals we ordered. The lady would rather be on the phone talking to someone than making the food
Atmosphere: 1
Food: 1
Service: 1
I didnt like the way they treated me the girl name Kelly had and attitude she’s really rood she had some piercings in her lips she doesn’t have manners at all I don’t understand if they don’t like there job i dont know why are they there It’s no one’s fault if she didn’t had a good day she can’t be rood with people and my food was cold and nasty
Atmosphere: 1
Service: 1
This morning I ordered two burritos and a sandwich. It took over 25 minutes to arrive. When I asked about my order, the cashier became very rude and argued with me. The order was ready, but they didn't have coffee prepared, and they started making it. This is supposed to be a fast-food restaurant, and at least 10 minutes is enough, but waiting longer is unacceptable. Another customer who was waiting also told them they were taking too long. The employee at the drive-thru window was also very rude; she packed my order and threw the receipt at me. I don't know what kind of training the staff at this particular store are receiving. They shouldn't argue with customers; they shouldn't forget that they depend on the customers. I hope they take responsibility for their actions. Thank you very much.
Atmosphere: 1
Food: 1
Service: 1
It was jack in the box their quality has gone a bit downhill but the customer service was excellent.
Food: 3
Service: 5
The music was so loud it made my kids cry. The employees refused to turn it down.
Atmosphere: 1
Food: 3
Service: 1
Drive thru person was being rude since the start to my daughter on the speaker box. when she pulled up, not only did they give her the order wrong but they also made her pay for extra sauce that was not given to her. Also, she called in and the person in charge put her on hold and never got back to her, my daughter had to hang up. Very poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Drive thru person was being rude since the start on the speaker box. when I pulled up, not only did they give me my order wrong but they also made me pay for extra sauce that was not given to me. Also, called in and the person in charge put me on hold and never got back to me, had to hang up. Very poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Wraps are bomb 🔥
Atmosphere: 5
Food: 5
Service: 5
We did a drive through. Staff seem very tired they looked exhausted.
Food quality was too salty for me maybe for others great
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Everything was perfect. Salty fries, burger’s made with care and everything was hot! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Long wait after going through the Drive Thru and being asked to go to the front parking lot to wait another 10-15 for my cold food.
Atmosphere: 3
Food: 2
Service: 4
New remodel looks great!! Just wish the employees were faster at getting orders out.
Atmosphere: 5
Food: 5
Service: 5
The women in the front was rude and disrespectful they need to hire more professional people it’s it that hard to treat customer with respect her name was Mayte
Service: 1
They very stingy on their water cup my daughter ask for a water cup and they watch my daughter to make sure she got water she decided to get some soda they yelled at her thatttttt notttr wattterrr mind you the drink not even that good they taste like nasty rotten fruits
Atmosphere: 3
Food: 3
Service: 4
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