La Michoacana - Phoenix

Delicious Obispo, mango raspado with cheesecake ice cream

I had a truly disappointing experience with customer service during my visit today. The staff member on duty seemed completely unprepared for her role. After waiting for five long minutes, she finally emerged from the back, but overlooked my presence entirely. I received not a single word of acknowledgment—no “hello” or even a simple “I’ll be right with you.” This felt incredibly rude and unprofessional, especially for someone in a customer-facing position. I walked out feeling very disappointed. It’s clear that she could benefit from additional training on how to interact with customers appropriately. Based on this experience, I won’t be returning anytime soon.

I went to this branch, the girl with the gloves washed her cloth with chlorine and so she had to serve me with the same gloves, I asked her if she could change them and she became very aggressive
She said we were insulting her when I was just asking for cleaning on my food. He told us I'm going to talk to my boss, he gives us the preference.
Very bad service ?

Wow, a variety of ice cream and natural flavors ? very

Atmosphere: 5

Food: 5

Service: 5

Best Michoacana ice cream in Glendale. Closest you will get to the one in Rocky Point. Great place, people.

Best Michoacana ice cream in Glendale. Closest you will get to the one in Rocky Point. Great place, people.

(Translated by Google) Very bad experience, in the service. With a pregnant woman, she has no knowledge in customer service and less in health, she shakes the snow scoop in the trash and then uses it that way.(Original)Muy mala experiencia , en el servicio . Con una mujer embarazada no tiene nada de conocimiento en servicio al cliente y menos en salubridad , sacude la cuchara de la nieve en la basura y luego así la usa .

(Translated by Google) Great variety of ice creams and to eat and drink. Good deal.(Original)Gran variedad de helados y para comer y beber. Buen trato.

service was bad, not friendly. Seem like the one girl didn't want to work. Was told the ice cream was to hard for her to scoop. The menu was also ever limited too. Seem like everything we asked for was out or to hard for them to make. First time going and won't go back. Disappointing...

(Translated by Google) EXCELLENT SERVICE, FLAVOR, AND GUAYABA PALETTES #1(Original)EXELENTE SERVICIO, SABOR, Y LAS PALETAS DE GUAYABA #1

Worst costumer service Experience. Food was prepared like a three year old would done it. Worker didn’t know how to make the food, worst escamocha and fresas con crema ?? ever again!!

(Translated by Google) Very clean and very good everything(Original)Mui linpio y mui vueno todo

very rich snow

You can taste the love!

Mmmm not bad!