McDonald's

4302 W Thunderbird Rd, Glendale
(602) 978-2240

Recent Reviews

Frank Walker

Sat in the parking lot after work for 10 mins. Clearly saw people working. Sign says 24 hours. Google says 24 hours. Finally rolled up to the window to ask them what's going on. Sorry we're closed. What. A. Joke. Just put up a sign. Hire better people and pay them more. Ffs.

Atmosphere: 1

Food: 1

Service: 1

Rosendo sepulveda

Worst mcdonalds in the area. Employees are rude and have an attitude problem. Signs of bad management

Food: 1

BurzaSena B

Good job.

Food: 5

Service: 5

saul Garcia

Come through the drive-thru during the overnight shift that's anywhere between 8:00 p.m. and 4:00 a.m. if you see me saul at the window you won't leave unsatisfied I'll make you laugh so hard you'll need another drink always the light always courteous always going above and beyond to resolve any issues if you use the app can I make you happy please rate five stars

Atmosphere: 5

Food: 5

Service: 5

Robb

It's McDonald's

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Mcchicken, French Fries, Mcdouble, Big Mac

Katie Kennedy

Fast and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino, Chocolate Chip Cookie, French Fries, Quarter Pounder Hamburger, Sausage Burrito, Bacon Egg & Cheese Biscuit

Daniel Howard

It is McDonald's.

Atmosphere: 3

Food: 2

Service: 5

Lucas Mukai

Absolutely terrible customer service, mostly just stand around. I ordered twice in two days and they took forever the first time, and ordered from here the second time by accident via the mobile app. They would not even help or refund it and just took my money.

Atmosphere: 1

Food: 3

Service: 1

Amy Oldham

Wait forever for your food. Had raw hamburger twice there. They are always super busy which is good but the crew member are all over the place and seem overwhelmed. Homeless all over inside and out. Smoking their drugs.

Atmosphere: 1

Food: 2

Service: 1

Meredith Schild

I was doordashing at this McDonald's.And the customer called me saying that half of her order was missing and unfortunately the bags are sealed and I am unable to check accept verbally.

Atmosphere: 1

Food: 1

Service: 1

Shindell Reeder

Horrible experience ordered online but they couldn't make what I ordered even tho it was available at the time of ordering had to wait 4 hours just to be able to call and get a refund will never

Atmosphere: 1

Food: 1

Service: 1

Austin Stewart

Staff is completely rude I didn’t make it past the drive through only went here because Angie’s was busy I did t compete my order and went to Angie’s I’ll never try this location

Atmosphere: 1

Food: 1

Service: 1

Carol Hill

The service was very slow. I waited at the front counter for about 4 minutes before anyone helped me. The cashier was very nice and her customer service was on point. She took my order then I waited 5 minutes just to get my french fries and my cup for soda. The gentleman who give me my order was very nice. The restaurant was clean and the atmosphere was very pleasant. My fries were hot and fresh. The employees were more concerned with drive through rather than the front counter. Overall the visit was good. The customer service was very slow.

Atmosphere: 5

Food: 5

Service: 3

K Z

Store run by people who act like they have no idea how the app works..says they only take cash and have chicken nuggets after midnight. Places an order and restaurant claims they cannot give refund. Will contact general manager for explanation of consistent poor service

Just Me

Placed my order online. Had a special order, so I was asked to pull forward. I had ordered 2 sweet teas and 1 unsweetened and 3 sandwiches plus iced coffee. Well, I received all unsweetened teas, and my special order burger was very messy. The condiments were all over the bun. After being parked for 12 minutes, I began to honk my horn. Finally, a young kid came to the window and tried to give me the wrong order twice. I finally received my order and drove off and realized there were NO NAPKINS!!! When are napkins not included. Needless to say, I don't intend on visiting this McDonald's anytime soon.

Atmosphere: 4

Food: 2

Service: 1

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