I had to stand for 15 minutes just for 2 double cheeseburgers and a large sprite.
D C
Always busy. But fast service!
Laurenda Allen
This McDonald's gets my order correct, every single time. Kudos!
Amanda Jaurigue
Staff gave me a wrong order. I had to go back and the manager was extremely rude. He wouldn't say what his name is. I took well over 15 min to get a replacement order. I was waiting outside parked in the front of the store waiting. I had to go inside to remind them I was out there. It was the worst McDonald's I have ever been in. The worst customer service ever.
Iván Córdoba
Food and service is terrible
Atmosphere: 1
Food: 1
Service: 1
James Johnson
I love what I eat. Good food
Atmosphere: 2
Food: 1
Service: 1
R Hernandez
The service is good, food is good, but atmosphere is sketchy at best.
Atmosphere: 3
Food: 5
Service: 5
Chito
Ok service
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries, Fries, Cheeseburger, Big Mac
Jose Gonzalez
This McDonald’s has gone downhill, and management clearly doesn’t care. First off, the lobby was filthy—trash everywhere, tables sticky, and it looked like it hadn’t been cleaned in hours. The bathrooms were even worse, with actual poop in the middle of the floor! I told the manager THREE times, and they didn’t even respond—just kept stuffing fries into bags like it wasn’t their problem.
On top of that, there’s a serious homeless problem at this location. I understand that people are struggling, but management does nothing to handle the situation. People were sleeping in booths, asking customers for money, and making the whole place uncomfortable and unsanitary. If the staff refuses to address basic cleanliness and safety concerns, how can they expect customers to keep coming back? I won’t be returning.
Just called to make sure ice cream machine was working. Employee answered and unsure if working or not, asked if they could check and she hung up. It would be nice to get some response, maybe some customers service etiquette training would be good for the employees. Thank you
Service: 1
Allen Mitchell Gardner
Do not spend your money here..
Atmosphere: 1
Food: 1
Service: 1
Rich M
Drive thru with mobile ordering is usually pretty fast. I ordered a double filet-o-fish and in my car saw it was a single. I walked in and told the guy no big deal I’ll just wait for a new one. It took 17 minutes. There was a girl in there who was waiting before I even walked in so she must’ve been eating at least 18 mins lol. I thought they would’ve let me keep the mistake sandwich but they took it back and threw it out. Was disappointed.
Atmosphere: 1
Food: 3
Service: 1
Heath Chapman
Seems to be a hang out for homeless loitering. The smell doesn't make eating the best.
Atmosphere: 3
Food: 5
Service: 5
Diana Chunga
Do not come to this location at night they take forever to give you your food. My lunch breaks are only 30 minuets and even with the mobile app ordering ahead they will still take their sweet time. TERRIBLE. I had it with this location and them taking forever. I've worked at McDonalds before its really not that hard to drop food in the fryer and prep for a rush hour fr. I got it done with a team of 3 working overnight that's why this is so irritating to me. Don't come unless you're okay with waiting 30mins for your food.
The Ahwatukee location is absolute crap.
I had to stand for 15 minutes just for 2 double cheeseburgers and a large sprite.
Always busy. But fast service!
This McDonald's gets my order correct, every single time. Kudos!
Staff gave me a wrong order. I had to go back and the manager was extremely rude. He wouldn't say what his name is. I took well over 15 min to get a replacement order. I was waiting outside parked in the front of the store waiting. I had to go inside to remind them I was out there. It was the worst McDonald's I have ever been in. The worst customer service ever.
Food and service is terrible
Atmosphere: 1
Food: 1
Service: 1
I love what I eat. Good food
Atmosphere: 2
Food: 1
Service: 1
The service is good, food is good, but atmosphere is sketchy at best.
Atmosphere: 3
Food: 5
Service: 5
Ok service
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries, Fries, Cheeseburger, Big Mac
This McDonald’s has gone downhill, and management clearly doesn’t care. First off, the lobby was filthy—trash everywhere, tables sticky, and it looked like it hadn’t been cleaned in hours. The bathrooms were even worse, with actual poop in the middle of the floor! I told the manager THREE times, and they didn’t even respond—just kept stuffing fries into bags like it wasn’t their problem.
On top of that, there’s a serious homeless problem at this location. I understand that people are struggling, but management does nothing to handle the situation. People were sleeping in booths, asking customers for money, and making the whole place uncomfortable and unsanitary. If the staff refuses to address basic cleanliness and safety concerns, how can they expect customers to keep coming back? I won’t be returning.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Just called to make sure ice cream machine was working. Employee answered and unsure if working or not, asked if they could check and she hung up. It would be nice to get some response, maybe some customers service etiquette training would be good for the employees. Thank you
Service: 1
Do not spend your money here..
Atmosphere: 1
Food: 1
Service: 1
Drive thru with mobile ordering is usually pretty fast. I ordered a double filet-o-fish and in my car saw it was a single. I walked in and told the guy no big deal I’ll just wait for a new one. It took 17 minutes. There was a girl in there who was waiting before I even walked in so she must’ve been eating at least 18 mins lol. I thought they would’ve let me keep the mistake sandwich but they took it back and threw it out. Was disappointed.
Atmosphere: 1
Food: 3
Service: 1
Seems to be a hang out for homeless loitering. The smell doesn't make eating the best.
Atmosphere: 3
Food: 5
Service: 5
Do not come to this location at night they take forever to give you your food. My lunch breaks are only 30 minuets and even with the mobile app ordering ahead they will still take their sweet time. TERRIBLE. I had it with this location and them taking forever. I've worked at McDonalds before its really not that hard to drop food in the fryer and prep for a rush hour fr. I got it done with a team of 3 working overnight that's why this is so irritating to me. Don't come unless you're okay with waiting 30mins for your food.
Service: 1
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