I would like to report an incident that occurred at your establishment today at 7:40 AM. I ordered a grande caramel macchiato coffee, and upon consuming it, I found foreign object/material in my drink.
I would appreciate it if you could look into this matter and take necessary actions to ensure that such incidents do not happen in the future, as they can pose a health risk to customers.
Thank you for your attention to this matter.
Best regards, Mayra
fritz schacht
Always good. No longer waits, just long lines.
Uriel marquez
Got there before 10: 30am for a mobile order... Didn't get my order.
David Salinas
Very awesome đ
Atmosphere: 5
Food: 5
Service: 5
G âVineyard-GHS-â S
Just ordered one Burger through drive-thru. I was asked to pull around to drive through parking spot #1... 15 minutes later I decided to go inside and ask where my food was... They literally had no idea! Manager lady decided to give me free fries for the wait.... The fries were unsalted in undercooked! If this is what the managers providing then it's probably time to re-staf this location
Atmosphere: 4
Food: 4
Service: 1
Z P
I've had several issues with this location. Most recently, they didn't even enter my order after paying for it on door dash. This caused a simple McDoubke with fries and a coffee to take newly an hour just to be picked up and even when I received it, it was still wrong, I requested no cheese but they still put cheese on it. I've had other issues with them getting my order wrong almost always putting cheese on my burger when I order without cheese. l've tried ordering hamburger and tried ordering McDouble with no cheese, they still get it wrong, 80% of the time... granted they've always been good to replace what ever item was incorrect however, I do not want to wait in line again while my spouses food is getting cold. Their food is good, minus the fries which I wish could consistently be fresh, my main issue with this location is their lack of competence and simply paying attention to the ticket stub. This last time is my final exception and I am willing to burn the extra gas to go to the next location down the street. And do not leave me any link to click and write another review so someone can send me a coupon for some free fries, just please pay attention to the grievances that multiple other people have and do better.
Atmosphere: 2
Food: 4
Service: 1
Bridget
If you donât like customer service, you shouldnât work in customer service. I simply had a question for the young lady, and she ignored me and walked away, and when I asked her for her name, she put her hand over her name tag and said she would not give me her name and had an attitude and went to the back and would not cometo the front at all I understand that it busy but in a customer service job youâre supposed to have patience and not let it show in your face or attitude I will not be coming to this location no wonder they have bad google reviews. Donât recommend this McDonaldâs left upset and hungry. Iâm so upset that i Didnât even have an account and I made one just to write this review!
Atmosphere: 1
Service: 1
Rag
I just like food đ
Atmosphere: 5
Food: 5
Service: 5
Dynasty_Changez
Izzy made sure me and my kids had our food. at reasonable time and everything was fresh shout out to McDonaldâs.
Atmosphere: 5
Food: 5
Service: 5
ZARRON HENRY
Employees in there playing to much this is why the lines are backed up. They need training and supervision! 20 mins for 1 meal too much clowning going on in the store
Normally dont have issues here drive thru is fast service is kind but tonight mustve been an off day. Missing nuggets (yeah I know) and when I asked for my sauce that was missing the girl rolled her eyes grabbing it handing it me like I inconvenienced her not cool
Atmosphere: 4
Food: 3
Service: 2
Trinity Lugo
Girl at the window rolled her eyes when I asked for ranch, didnât get my bbq when I asked for it initially while ordering. Missing two nuggets out of the ten piece that I got. Called back and offered a 4 piece but I was already upset at that point.
Food: 3
Service: 2
Smith Wesson
Burgers are ALWAYS thin as paper and cold Im ALWAYS in the drive through for 10 minutes I would strongly advise anyone to stay away from this McDonaldâs location Itâs NOT WORTH YOUR TIME AND MONEY
Atmosphere: 2
Food: 1
Service: 1
Princess Angg
Have placed a mobile order with this location multiple times as itâs the closest to me. The time they take to get the order ready is ridiculous. The point of ordering ahead is to skip the wait and be able to grab and go. Staff is unprofessional when it comes to answering customer questions. They rather ignore the lobby and act as if they donât see anyone. Today specifically I have placed an order at 3:45pm for my children. I stood in the lobby until 4:40pm as my kids are asking whatâs going on very disappointedâŠ
Atmosphere: 1
Food: 3
Service: 1
Shawn Thomas
After a recent experience getting the wrong item and now a ridiculous fiasco involving the app I don't intend to go back. It was just an entirely awkward and puzzling exchange that leaves me with no desire to go back. (I should be left feeling stupid for trying to redeem a simple offer.) Really, I should just pull the plug on all McDonald's but...
Two months ago ============= My first visit to this place was almost 20 years ago. Back then I discovered it as one of the remaining older style McD's. Now it's just another boring location and have no desire to continue to hand over any of my money to them.
I would like to report an incident that occurred at your establishment today at 7:40 AM. I ordered a grande caramel macchiato coffee, and upon consuming it, I found foreign object/material in my drink.
I would appreciate it if you could look into this matter and take necessary actions to ensure that such incidents do not happen in the future, as they can pose a health risk to customers.
Thank you for your attention to this matter.
Best regards,
Mayra
Always good. No longer waits, just long lines.
Got there before 10: 30am for a mobile order... Didn't get my order.
Very awesome đ
Atmosphere: 5
Food: 5
Service: 5
Just ordered one Burger through drive-thru. I was asked to pull around to drive through parking spot #1...
15 minutes later I decided to go inside and ask where my food was...
They literally had no idea! Manager lady decided to give me free fries for the wait....
The fries were unsalted in undercooked!
If this is what the managers providing then it's probably time to re-staf this location
Atmosphere: 4
Food: 4
Service: 1
I've had several issues with this location. Most recently, they didn't even enter my order after paying for it on door dash. This caused a simple McDoubke with fries and a coffee to take newly an hour just to be picked up and even when I received it, it was still wrong, I requested no cheese but they still put cheese on it. I've had other issues with them getting my order wrong almost always putting cheese on my burger when I order without cheese. l've tried ordering hamburger and tried ordering McDouble with no cheese, they still get it wrong, 80% of the time... granted they've always been good to replace what ever item was incorrect however, I do not want to wait in line again while my spouses food is getting cold. Their food is good, minus the fries which I wish could consistently be fresh, my main issue with this location is their lack of competence and simply paying attention to the ticket stub. This last time is my final exception and I am willing to burn the extra gas to go to the next location down the street. And do not leave me any link to click and write another review so someone can send me a coupon for some free fries, just please pay attention to the grievances that multiple other people have and do better.
Atmosphere: 2
Food: 4
Service: 1
If you donât like customer service, you shouldnât work in customer service. I simply had a question for the young lady, and she ignored me and walked away, and when I asked her for her name, she put her hand over her name tag and said she would not give me her name and had an attitude and went to the back and would not cometo the front at all I understand that it busy but in a customer service job youâre supposed to have patience and not let it show in your face or attitude I will not be coming to this location no wonder they have bad google reviews. Donât recommend this McDonaldâs left upset and hungry. Iâm so upset that i Didnât even have an account and I made one just to write this review!
Atmosphere: 1
Service: 1
I just like food đ
Atmosphere: 5
Food: 5
Service: 5
Izzy made sure me and my kids had our food. at reasonable time and everything was fresh shout out to McDonaldâs.
Atmosphere: 5
Food: 5
Service: 5
Employees in there playing to much this is why the lines are backed up. They need training and supervision! 20 mins for 1 meal too much clowning going on in the store
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Normally dont have issues here drive thru is fast service is kind but tonight mustve been an off day. Missing nuggets (yeah I know) and when I asked for my sauce that was missing the girl rolled her eyes grabbing it handing it me like I inconvenienced her not cool
Atmosphere: 4
Food: 3
Service: 2
Girl at the window rolled her eyes when I asked for ranch, didnât get my bbq when I asked for it initially while ordering. Missing two nuggets out of the ten piece that I got. Called back and offered a 4 piece but I was already upset at that point.
Food: 3
Service: 2
Burgers are ALWAYS thin as paper and cold
Im ALWAYS in the drive through for 10 minutes
I would strongly advise anyone to stay away from this McDonaldâs location
Itâs NOT WORTH YOUR TIME AND MONEY
Atmosphere: 2
Food: 1
Service: 1
Have placed a mobile order with this location multiple times as itâs the closest to me. The time they take to get the order ready is ridiculous. The point of ordering ahead is to skip the wait and be able to grab and go. Staff is unprofessional when it comes to answering customer questions. They rather ignore the lobby and act as if they donât see anyone. Today specifically I have placed an order at 3:45pm for my children. I stood in the lobby until 4:40pm as my kids are asking whatâs going on very disappointedâŠ
Atmosphere: 1
Food: 3
Service: 1
After a recent experience getting the wrong item and now a ridiculous fiasco involving the app I don't intend to go back. It was just an entirely awkward and puzzling exchange that leaves me with no desire to go back. (I should be left feeling stupid for trying to redeem a simple offer.) Really, I should just pull the plug on all McDonald's but...
Two months ago
=============
My first visit to this place was almost 20 years ago. Back then I discovered it as one of the remaining older style McD's. Now it's just another boring location and have no desire to continue to hand over any of my money to them.
Atmosphere: 2
Food: 2
Service: 1
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