McDonald's
5060 W Cactus Rd, Phoenix
(602) 547-9242
Recent Reviews
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Staff was very friendly
I did a curbside pickup order; so, I didn't go inside. However, the outside of the building and the parking lot was full of trash and several staff members that were leaving looked unkempt and dirty. I just got a simple burger with some modifications. It was made correctly and was fresh enough; but, the meat didn't taste right. If I go back to this location, I will ONLY go for breakfast; but, chances are I will not go back.
Food is good. They give you the whole
Order. Just seems like it's a bother to ask for anything extra like sauce or some more napkins.
The whole digital kiosk ordering stations are great for streamlining the process but not all the staff want to do is fling your order at you and walk away. Customer service is not really a thing anymore. And for the prices these days I expect a little customer service & support.
I came with my client She wanted to get a few things I only wanted a pop and a med fry. After waiting about 5min the fries came out I would assume that they where fresh as it took 5min for 1 med fry my client who ordered 2 sandwiches and a fry had gotten her order a was waiting for me only for me to receive cold hard fries đ well needless to say I'm done with McDonald's I will not be wasting my money and did I mention for a med fry and large pop it was almost $6 yea thanks but no thanks đ
Took so long to give me my food and the fryâs were cold
I purchased a double quarter pounder and not only had to wait 20 minutes for my food but also my burger didnât receive any slivered onions and the pattys were raw
The manager is verbally abusive and slams everything, especially if you're missing something from your order that you paid for. Would not recommend going here unless you wanna be yelled at.
Atmosphere: 1
Food: 3
Service: 1
I went to get breakfast I got home I took a bit of my breakfast sandwich there was hair in my food I nearly threw up and I call and he ask what the hair looked like I described it he has nerve to say nobody here has that color hair knowing the lady taking the order had hair like that and others as well so letâs me be fr now this place sucks and needs new people working and better management like really disgusting đ€ą
Atmosphere: 2
Food: 1
Service: 3
Drive thru-female taking orders has a terrible attitude and terrible customer service. McDonaldâs please work on your customer service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
The Online ordering for this location absolutely SUCKS! 2ND time that my order hit a SNAG along the way and was canceled... Leading me to waste GAS/TIME/MONEY -because of course you have to wait up your 5 business days for it! Never ordering again.
Service: 1
Restaurantji Recommends
The older lady at the window was the sweetest!! Bless everyone at this location theyâre awesome đ©·
Atmosphere: 5
Food: 5
Service: 5
Food was good but the dining area isn't a comfortable setting.
Atmosphere: 1
Food: 5
Service: 5
Excellent service I waited on me with a smile I was a doordash
Atmosphere: 5
Service: 5
This place needs new management needs new equipment and needs to be cleaned up this place absolutely smells horrible itâs gotten this bad because of management not employees
Atmosphere: 5
Food: 5
Service: 5
I appreciate that they said thank you & wished me a good day. Not many places will do that.
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