McDonald's

5060 W Cactus Rd, Phoenix
(602) 547-9242

Recent Reviews

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Scorch TT

The manager is verbally abusive and slams everything, especially if you're missing something from your order that you paid for. Would not recommend going here unless you wanna be yelled at.

Atmosphere: 1

Food: 3

Service: 1

Irene Baby

I went to get breakfast I got home I took a bit of my breakfast sandwich there was hair in my food I nearly threw up and I call and he ask what the hair looked like I described it he has nerve to say nobody here has that color hair knowing the lady taking the order had hair like that and others as well so let’s me be fr now this place sucks and needs new people working and better management like really disgusting 🤢

Atmosphere: 2

Food: 1

Service: 3

Nicole Dortch

Drive thru-female taking orders has a terrible attitude and terrible customer service. McDonald’s please work on your customer service.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hamburger

Evan Guzman (Namzug)

The Online ordering for this location absolutely SUCKS! 2ND time that my order hit a SNAG along the way and was canceled... Leading me to waste GAS/TIME/MONEY -because of course you have to wait up your 5 business days for it! Never ordering again.

Service: 1

Grace Harp

The older lady at the window was the sweetest!! Bless everyone at this location they’re awesome 🩷

Atmosphere: 5

Food: 5

Service: 5

Melissa Santillana

Food was good but the dining area isn't a comfortable setting.

Atmosphere: 1

Food: 5

Service: 5

Anna good music

Excellent service I waited on me with a smile I was a doordash

Atmosphere: 5

Service: 5

Fastfood Savior

This place needs new management needs new equipment and needs to be cleaned up this place absolutely smells horrible it’s gotten this bad because of management not employees

Atmosphere: 5

Food: 5

Service: 5

Aramis Ramirez

I appreciate that they said thank you & wished me a good day. Not many places will do that.

Tom Whiting

What can ya say it's Mickey Dee's. Eat here it makes you stronger, healthier and reverse the aging process... No more covering them up or cussing at them Mc Zitts brings off the years! Now only if they would team up with Pillsbury and make skme "Pop N Fresh Dee's"

Suzi J

It's McDonald's what else is there to say

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Hamburger

Liz Cushman

Customer service just ok, food ok. Fries could’ve been hotter and saltier. Fairly clean. When you request the bathroom code, they escort you there and punch it in themselves. The machines beep nonstop.

Kevin Snell

I was at this location about a year ago. The thing I noticed (then) was that the warning buzzers on the kitchen equipment beeped incessantly. I’m back today and guess what, the kitchen buzzers are still going off from several units in different tones.

I ordered on the app for table delivery and my table number was called out loud. My food wasn’t brought to the table. I went to the pick-up counter and my food was bagged to go…?

Also, my Filet-O-Fish wasn’t at McDonald’s quality level. I requested extra tartar sauce and believe my sandwich came with regular mayonnaise…? It had no relish and was not bright white like regular tartar sauce.

Yes, the buzzers are still buzzing.

This store is just not quite up to snuff unless you come here and are just ok with a lowered expectation.

I wish this store well. I hope next time I come it will be different.

The buzzers need to stop!

Atmosphere: 3

Food: 2

Service: 1

Ashley Donnelly

Atheer is THE BEST!!! I ordered pickup for boyfriend and Atheer went above and beyond helping me. He is very kind and helpful! Excellent employee you rarely find people like him anymore. Thank you Atheer!

Food: 4

Service: 5

Danny List

Didn't get his name, but the manager was great! Really appreciate him!

Atmosphere: 5

Food: 4

Service: 5

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