First time at this location, Addi was pleasant and very easy to converse with. Made a killer of PB&J Shake! Thank you!
Nik A
I come here somewhat regularly and haven’t had a bad experience yet. Today there was an issue regarding my points and Madison was very helpful. Thanks again!
Analissa Gallardo
If the employees aren't gonna ask for your phone number then put the machine back on the customers side. $20 for 2 drinks is already a bit much, but to not even get any points because i didn't remind the girl working is ridiculous. Whoever was working on 6.27 at 2:00pm. There was no one in the store when I came in and I waited to see if she would ask for my number as they always go when ringing me up. When she gave me my drinks I asked if they still do the loyalty program and she said "oh it's too late you should've told me earlier." Even though the machine is on their side of the counter, I didn't know that was my job but okay.
Abigail Flores
Customer service ain’t it , if you don’t like your job go somewhere else , one of the gentlemen there was super nice but he had to go wash the blenders so I got the rude one (white, with a ponytail) I ended up not buying anything
Bridget Flanery
Soft skills need work. Not very customer friendly. I've had better experiences at other One Stops. Do better please...The shake was delicious, however, thus the 3 star. If not for that, this location would get 1 star.
Joshua Reyna
Lazy generation of kids can't enter my phone number correctly, then expect tips. I'm in there 2-3 times a week but then suddenly I'm not in the system.
Fahed Awawda
The Iraqi girl was so polite and we speaked the same language, we had a good talk she made my dream so good(Wallahi) Habibity
zayn Sarama
Best in is
Jose Oregel
Simply put, their employees do not care.Three times in the last three weeks we’ve dealt with their terrible service.First time, the kid working the counter has his earphones in and messed up our shakes altogether.Second time, March 23rd, he likely used a dirty blender and made a chocolate protein shake that tasted fruity. When asked to remake it he decided to start talking under his breath.Today, March 28th the young lady rushed us out and did not put in our number after we asked, and we did not get our free shake as a result. Unnecessary cost to me when I had earned a free shake, but nothing matters.These employees have no pride, they don’t care and this location sucks. Take your money elsewhere. This is disrespectful.
Love this location, they are consistent with the way they make their shakes and I appreciate that ?
Mandy Barton
Just started coming to this one. Close to work. One associate particular is extremly unprofessional and rude. She does not help you understand what ur ordering if ur new to the store. Blonde young lady was very pleasant tho.
James Rix
Very dissatisfied with our service today.My girlfriend, sister, brother-in-law and I stopped in and purchased some shakes after our workout. We spent a short time drinking our shakes inside and talking, out of the way of other customers that came in.After a few minutes, the worker behind the counter told us we couldn’t stay if we weren’t going to buy anything and that we were loitering.Funny since we’d just bought shakes from this location. Additionally, we saw no signs saying “no loitering”.I’ve been a loyal customer of one-stop for some time but this makes me heavily consider not coming back. Evidently, they don’t want their customers spending too much time in the store unless we’re going to shell out more cash.
Marian Gibbons
Love it ✨✨
SHELONABELGELY
Compared to other locations here the milkshakes always leave a lot to be desired, bad very bad
Hadly in the front was amazing !!!!
First time at this location, Addi was pleasant and very easy to converse with. Made a killer of PB&J Shake! Thank you!
I come here somewhat regularly and haven’t had a bad experience yet. Today there was an issue regarding my points and Madison was very helpful. Thanks again!
If the employees aren't gonna ask for your phone number then put the machine back on the customers side. $20 for 2 drinks is already a bit much, but to not even get any points because i didn't remind the girl working is ridiculous. Whoever was working on 6.27 at 2:00pm. There was no one in the store when I came in and I waited to see if she would ask for my number as they always go when ringing me up. When she gave me my drinks I asked if they still do the loyalty program and she said "oh it's too late you should've told me earlier." Even though the machine is on their side of the counter, I didn't know that was my job but okay.
Customer service ain’t it , if you don’t like your job go somewhere else , one of the gentlemen there was super nice but he had to go wash the blenders so I got the rude one (white, with a ponytail) I ended up not buying anything
Soft skills need work. Not very customer friendly. I've had better experiences at other One Stops. Do better please...The shake was delicious, however, thus the 3 star. If not for that, this location would get 1 star.
Lazy generation of kids can't enter my phone number correctly, then expect tips. I'm in there 2-3 times a week but then suddenly I'm not in the system.
The Iraqi girl was so polite and we speaked the same language, we had a good talk she made my dream so good(Wallahi) Habibity
Best in is
Simply put, their employees do not care.Three times in the last three weeks we’ve dealt with their terrible service.First time, the kid working the counter has his earphones in and messed up our shakes altogether.Second time, March 23rd, he likely used a dirty blender and made a chocolate protein shake that tasted fruity. When asked to remake it he decided to start talking under his breath.Today, March 28th the young lady rushed us out and did not put in our number after we asked, and we did not get our free shake as a result. Unnecessary cost to me when I had earned a free shake, but nothing matters.These employees have no pride, they don’t care and this location sucks. Take your money elsewhere. This is disrespectful.
Restaurantji Recommends
Love this location, they are consistent with the way they make their shakes and I appreciate that ?
Just started coming to this one. Close to work. One associate particular is extremly unprofessional and rude. She does not help you understand what ur ordering if ur new to the store. Blonde young lady was very pleasant tho.
Very dissatisfied with our service today.My girlfriend, sister, brother-in-law and I stopped in and purchased some shakes after our workout. We spent a short time drinking our shakes inside and talking, out of the way of other customers that came in.After a few minutes, the worker behind the counter told us we couldn’t stay if we weren’t going to buy anything and that we were loitering.Funny since we’d just bought shakes from this location. Additionally, we saw no signs saying “no loitering”.I’ve been a loyal customer of one-stop for some time but this makes me heavily consider not coming back. Evidently, they don’t want their customers spending too much time in the store unless we’re going to shell out more cash.
Love it ✨✨
Compared to other locations here the milkshakes always leave a lot to be desired, bad very bad
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