I've have used this Papa Johns for years. I usually order at really busy times and I have always received my order on point delicious! Thank you Papa Johns!
Food: 5
Service: 5
Christopher York
499 8 inch pizza
Britney Stembridge
This is always our go to place to good tasty pizza at a good price. Customer service and wait times are never a complaint either.
Atmosphere: 4
Food: 5
Service: 4
Jessica Grannis
Called to complain about the pizza only to get a guy who just argued as if giving me ranch in the box so it got warm was my fault but when I told him I was complaining about the ranch on the pizza his only excuse was that they dont keep expired products. It doesnt have yo be expired to be nasty. Shon was completely unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Rick Ham
Always good, food, service all excellent. Obviously managed well.
Atmosphere: 4
Food: 5
Service: 5
Brandon (Midnight Wolf)
Usually, their food is really good. The last ~10 days though? I'm amazed I haven't gotten sick.
They have done something - changed the cheese, or their food prep (maybe the grease? I can still taste it on my lips, even after using napkins) - that actually tastes like garbage. Not 'bad', like literal garbage. It makes a $15+ pizza worth a couple of dollars. Imagine getting a $5.99 large pizza from Little Ceasars, and it being a *substancial* upgrade from this. I thought it was a one-off issue when I was basically gagging from the flavor/taste a week ago, but I just threw out another medium NY-style pizza because it's *not* a single occurance. Ugh, gross.
Which is really frustrating - PJ is my go-to place for a basic pizza, and with Domino's having gone downhill the last couple of years (also impacting taste and quality), I guess the only option is Pizza Hut, which isn't great either. And independent places usually don't deliver, forcing me to look at other places, other food types, or other delivery options - leading to higher costs and unknown food quality. This PJ was quite reliable and... let's say at an 'acceptable' price (they are making like 80% markup vs the ingredients, from people who are in the business; that's why they can offer 'discounts' year-round). But now I've wasted over $40 on two pizzas a week+ apart that both taste like they came straight from the dumpster behind the building. I dunno about you, but $40 is a lot of money to waste.
Atmosphere: 4
Food: 2
Service: 4
Miranda Herrera
The food we received was foul-smelling, as if the pepperonis had not been kept at a safe food temperature for a while. We tried to eat a piece, which was met with a nauseating feeling. The cheese was not cooked through, but somehow the dough was burnt. The service provided was met with excuses as to why the food was not prepared after an ample amount of time had passed since ordering ahead. The atmosphere was also lacking; there were ingredients scattered across the workstations, coupled with workers caked with ingredients from putting the pizzas together. They were handling phones, amongst other equipment, without proper handwashing. We used to come to this location frequently I am unsure if it was a bad day for this location, but we will not be returning. It would have been nice if our name could be put down for a form of refund to be handled, but our time was not considered valuable. You will be expected to bring back your food and met with an empty apology. If possible, I would recommend avoiding this location altogether. It may be a couple of miles out of the way to go elsewhere, but it will be worth your time and money.
Atmosphere: 2
Food: 2
Service: 2
Sean H
The pizza was hot and I could taste the freshness of the ingredients. Fast service. I Recommend this Pappa johns!! GOOD JOB GUYS!!!! The Hawiian here is Dam Good!!
Atmosphere: 5
Food: 5
Service: 5
M R
My pizza never comes… 2 hours waiting
Luke Rich
We don’t usually order pizzas from this brand, but a coupon was left at our door, so we gave it a try on New Year’s Eve and it was a bad experience. First time ordering online and from this store, my order went wrong. A link about the order was sent to my phone, but it would not pop up the order details. My husband went to pick up the order and I knew the order was wrong when we opened the boxes. I called the store and they told me that was what they saw from their end, so they refused to do anything. I went to papa John’s.com and logged into my account, the weird thing was it wouldn’t show my order details about the pizzas except the Pepsi (see the screenshot). Of course, I contacted the customer service and they were not being helpful getting the issue resolved either. One of the associates told me that the website was updating and asked me me log out and log back in later. Nope, still not showing my order details about the pizzas.
Will not order from papa John’s again, at least not from the website!! Dominoes is better, because they never got my order wrong and more ingredients in the pizzas.
We don’t usually order from here, but got a coupon left on our front door. It was a good deal so I ordered. Both of the pizzas were just as ordered, hot, fresh, delicious and arrived on time. The best delivery pizzas we’ve ever had I think, pleasantly surprised.
Food: 5
Service: 5
ASHLEY Z
Got a create your own papadilla- I did ranch sauce on it with jalapeños and bell pepper- it was delicious and was ready in like 12 minutes or something super fast!
Atmosphere: 5
Food: 5
Service: 5
Caesar Rios
This is a lemon business, i will pick up my pizza but is not ready, (30 minutes more) Don't use this place. The manager is rude. Don't use this place, don't lost your time.
Atmosphere: 1
Food: 1
Service: 1
Eve M
Ahh, i love this place and hate to say anything negative, but worth sharing so they know. The last 2 times we ordered, we got the NY style pizza. Idk if it's just this style? But last time, it had like ZERO sauce. So I was like hmmm okay maybe that's just how this kind is made. So this time, I selected "extra sauce" when ordering and the same exact thing. Hardly any sauce at all. In fact, I think there's less than last time ? so plz plz up the sauce just a tad? ? it tastes like just cheese and dough. Otherwise, it's always been fantastic! Have ordered from here for years.
ALSO - to the ppl leaving bad reviews due to delivery fees and cost. MAKE DINNER AT HOME. We are recovering from a pandemic. Yes, costs are high. But they do NOT hide them in any way, shape, or form. It literally says prices online. SO if ur calling to order (silly af. No coupons or specials? Hello?) and you don't ask the total, that's a you problem.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Extra Large New York Style Pizza
Stacey Lopez
Great good and menu options Friendly service in a timely manner
Vegetarian options: 80% of menu can be a vegetarian option
Dietary restrictions: Ask employee about your diet restrictions and they will be helpful
Parking: Only a few designated spaces
Kid-friendliness: Pick up only
Wheelchair accessibility: Not very wheel chair friendly
I've have used this Papa Johns for years. I usually order at really busy times and I have always received my order on point delicious! Thank you Papa Johns!
Food: 5
Service: 5
499 8 inch pizza
This is always our go to place to good tasty pizza at a good price. Customer service and wait times are never a complaint either.
Atmosphere: 4
Food: 5
Service: 4
Called to complain about the pizza only to get a guy who just argued as if giving me ranch in the box so it got warm was my fault but when I told him I was complaining about the ranch on the pizza his only excuse was that they dont keep expired products. It doesnt have yo be expired to be nasty. Shon was completely unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Always good, food, service all excellent.
Obviously managed well.
Atmosphere: 4
Food: 5
Service: 5
Usually, their food is really good. The last ~10 days though? I'm amazed I haven't gotten sick.
They have done something - changed the cheese, or their food prep (maybe the grease? I can still taste it on my lips, even after using napkins) - that actually tastes like garbage. Not 'bad', like literal garbage. It makes a $15+ pizza worth a couple of dollars. Imagine getting a $5.99 large pizza from Little Ceasars, and it being a *substancial* upgrade from this. I thought it was a one-off issue when I was basically gagging from the flavor/taste a week ago, but I just threw out another medium NY-style pizza because it's *not* a single occurance. Ugh, gross.
Which is really frustrating - PJ is my go-to place for a basic pizza, and with Domino's having gone downhill the last couple of years (also impacting taste and quality), I guess the only option is Pizza Hut, which isn't great either. And independent places usually don't deliver, forcing me to look at other places, other food types, or other delivery options - leading to higher costs and unknown food quality. This PJ was quite reliable and... let's say at an 'acceptable' price (they are making like 80% markup vs the ingredients, from people who are in the business; that's why they can offer 'discounts' year-round). But now I've wasted over $40 on two pizzas a week+ apart that both taste like they came straight from the dumpster behind the building. I dunno about you, but $40 is a lot of money to waste.
Atmosphere: 4
Food: 2
Service: 4
The food we received was foul-smelling, as if the pepperonis had not been kept at a safe food temperature for a while. We tried to eat a piece, which was met with a nauseating feeling. The cheese was not cooked through, but somehow the dough was burnt. The service provided was met with excuses as to why the food was not prepared after an ample amount of time had passed since ordering ahead. The atmosphere was also lacking; there were ingredients scattered across the workstations, coupled with workers caked with ingredients from putting the pizzas together. They were handling phones, amongst other equipment, without proper handwashing. We used to come to this location frequently I am unsure if it was a bad day for this location, but we will not be returning. It would have been nice if our name could be put down for a form of refund to be handled, but our time was not considered valuable. You will be expected to bring back your food and met with an empty apology. If possible, I would recommend avoiding this location altogether. It may be a couple of miles out of the way to go elsewhere, but it will be worth your time and money.
Atmosphere: 2
Food: 2
Service: 2
The pizza was hot and I could taste the freshness of the ingredients. Fast service. I Recommend this Pappa johns!! GOOD JOB GUYS!!!! The Hawiian here is Dam Good!!
Atmosphere: 5
Food: 5
Service: 5
My pizza never comes… 2 hours waiting
We don’t usually order pizzas from this brand, but a coupon was left at our door, so we gave it a try on New Year’s Eve and it was a bad experience. First time ordering online and from this store, my order went wrong. A link about the order was sent to my phone, but it would not pop up the order details. My husband went to pick up the order and I knew the order was wrong when we opened the boxes. I called the store and they told me that was what they saw from their end, so they refused to do anything. I went to papa John’s.com and logged into my account, the weird thing was it wouldn’t show my order details about the pizzas except the Pepsi (see the screenshot). Of course, I contacted the customer service and they were not being helpful getting the issue resolved either. One of the associates told me that the website was updating and asked me me log out and log back in later. Nope, still not showing my order details about the pizzas.
Will not order from papa John’s again, at least not from the website!! Dominoes is better, because they never got my order wrong and more ingredients in the pizzas.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
We don’t usually order from here, but got a coupon left on our front door. It was a good deal so I ordered. Both of the pizzas were just as ordered, hot, fresh, delicious and arrived on time. The best delivery pizzas we’ve ever had I think, pleasantly surprised.
Food: 5
Service: 5
Got a create your own papadilla- I did ranch sauce on it with jalapeños and bell pepper- it was delicious and was ready in like 12 minutes or something super fast!
Atmosphere: 5
Food: 5
Service: 5
This is a lemon business, i will pick up my pizza but is not ready, (30 minutes more) Don't use this place. The manager is rude. Don't use this place, don't lost your time.
Atmosphere: 1
Food: 1
Service: 1
Ahh, i love this place and hate to say anything negative, but worth sharing so they know. The last 2 times we ordered, we got the NY style pizza. Idk if it's just this style? But last time, it had like ZERO sauce. So I was like hmmm okay maybe that's just how this kind is made. So this time, I selected "extra sauce" when ordering and the same exact thing. Hardly any sauce at all. In fact, I think there's less than last time ? so plz plz up the sauce just a tad? ? it tastes like just cheese and dough. Otherwise, it's always been fantastic! Have ordered from here for years.
ALSO - to the ppl leaving bad reviews due to delivery fees and cost. MAKE DINNER AT HOME. We are recovering from a pandemic. Yes, costs are high. But they do NOT hide them in any way, shape, or form. It literally says prices online. SO if ur calling to order (silly af. No coupons or specials? Hello?) and you don't ask the total, that's a you problem.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Extra Large New York Style Pizza
Great good and menu options
Friendly service in a timely manner
Vegetarian options: 80% of menu can be a vegetarian option
Dietary restrictions: Ask employee about your diet restrictions and they will be helpful
Parking: Only a few designated spaces
Kid-friendliness: Pick up only
Wheelchair accessibility: Not very wheel chair friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Garlic Knots, Mega Chocolate Chip Cookie, Pizzas Wings, Stuffed Crust, Pepperoni Pizza
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