Starbucks
3860 W Happy Valley Rd, Glendale
(623) 869-8906
Recent Reviews
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Consistently REFUSE to make your coffee how you order it and snotty if you ask for it to be re-done. In the 30 years I've been a patron and 20+ yrs stock holder this is by far been in the top 2 worst locations in the continent. For 3 years this has been the most frustrating store and of course I have the good fortune of it being my closest location. When the new manager came in some of the bad attitudes changed but overall this is bad energy location and they rarely can make a drink to order correctly.
Atmosphere: 1
Food: 5
Service: 1
Waited in drive-thru line 20 mins for the most disgusting Iced peppermint mocha I've ever had..!! 🤢 7$ for a GROSS coffee... This place SUCKS!!
Atmosphere: 1
Food: 1
Service: 1
Baristas are quick, professional, and kind. My favorite Starbucks in the valley by far!
Atmosphere: 5
Food: 5
Service: 5
Placed an online order. Successfully went through. I got to Starbucks and there was an empty cup with the label on it on the to go station. I asked why it was empty and the associate looked to make the drink, then informed me they couldn't make the drink properly. No offer to refund or any way to take care of it just a "I can try to make it and it will taste different". Thanks Starbucks.
Service: 1
Great drinks, made to order, and fast service even when the line looks much too long.
Atmosphere: 5
Food: 5
Service: 5
Had attempted to pick up coffee grounds at 2 other Starbucks locations with no luck 😔 Called this location on Happy Valley and 39th Ave… they were so cheerful and said they had 1 bag… when I pulled through the drive thru they had 2 (TWO) bags waiting for me❣️My plants will be so happy 🌱 THANK YOU for your service and smiles!
Atmosphere: 5
Service: 5
Last month I went to the drive-thru. When I got to the window I only got half my food I ordered and four of the five drinks I ordered were the wrong drinks. When I went inside to get the matter corrected I was told that they were out of food that I ordered but they still charged me for it. Counter person was actually really nice I thought and he gave me a gift card to make up for it. When I went back to use the gift card I found out he gave me a blank. Absolute worst rip-off. Good job guys! You're straight up liars and thieves.
Atmosphere: 1
Food: 1
Service: 1
Girl gave herself a 5 dollar tip and was extremely rude I want this Starbucks to check their employees
I know....it's Starbucks. So purely reviewing based on all the Starbucks I've visited.
This place was poorly laid out, marginally clean, and by far one of the most uncomfortable places to sit and drink coffee I've ever been in. It's as if they don't want you to stay.
Atmosphere: 1
Food: 3
Service: 3
Love this place
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Staff here is so friendly! and my drinks are perfect every time.
Atmosphere: 5
Food: 5
Service: 5
Pepper mint mocha ..hot... So
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Grilled Cheese on Sourdough
They open way too early, people go there before school and there are late. This girl I know goes there in morning sometimes and always late at school, I tell her there's no time for Starbucks in the morning but she don't wanna listen to me. So pleaseee change your hours to open at 9AM so she don't be late. (This is a joke btw to prove a point)
Service: 1
Friendly staff.
Atmosphere: 4
Food: 5
Service: 5
The staff is not friendly and are rude. I've been to this location several times at different times of the day. I'm ordering 1 simple drink with no crazy requests or modifications and they are rude. I have yet to have a positive experience at this location. I will be taking my business to Dutch bros nearby.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Frappuccino
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