Starbucks

3860 W Happy Valley Rd, Glendale
(623) 869-8906

Recent Reviews

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Teresa Hauguel

This Starbucks is one of the best around the city. The beverages are always consistent in flavor, regardless of the barista. The coffee is always fresh, never bitter.
When the drive-thru line is around the building , it moves very quickly MOST of the time.
The whole staff is amazing-managers, baristas and those at the register. Keri, Justin, Chloe, René, Maddie and Jamie have been there for years. They know my voice and drink as soon as I begin speaking into the drive-thru speaker. It's always delightful to see them.

Atmosphere: 5

Service: 5

Jamie Leighty

I live nearby and the baristas here have been super kind! Missed them during the remodel in Feb-March, and they're consistently amazing with great drink quality! Baristas are calm and helpful, and provide a calm place to work in the afternoon

Atmosphere: 5

Food: 5

Service: 5

Mitch Bob

Shout out to Keri for being one of the best barista’s I’ve ever come across she was kind, sweet and empathetic. I go there frequent after a pickleball practice with friends and she welcomes us with a big smile. Today she checked upon us for water and also offered free refills.

Atmosphere: 5

Food: 5

Service: 5

Kendra Moreno

Do not use mobile ordering if visiting this location. They have a new system and it is not working. The staff were apologetic, but it was a debacle. As staff explained it to me, they just installed this new system that somehow “prioritizes” the drink orders. So my cold brew came out six minutes before my black iced tea? How does that make any sense at all? The barista said she “pushed my order through” when she realized how frustrated I was getting. She thanked me for my patience like three times but I was not being patient… Not at all. Would have been in and out of there in a fraction of the time had I just done the drive-through instead of trying to be efficient and order ahead.

Service: 2

Jill Bartlett

Was in the drive through about 3:10. Watched the barista put his hand all over the lid of my drink including the sipping part even resting it there while he put in another order. I asked him politely if I could have a new lid and he did it again!!! Ended up not drinking it until I could get a new cup at home without a dirty lid.

Gross.

Trey Champagne

45 min wait in drive thru lane because management decides to close dining once again and on Mothers Day!! This place is managed horribly, other issues that I won’t mention.

Morgan Greenlee

Tyler was so polite and gave my friend and I a free refill!! I have never had such a great Starbucks experience. Thank you Tyler!

khaliya kimberlie

I would love to have a talk with whoever made my order today. Pink drink had a SPLASH of coconut milk in it…… separates immediately after being stirred. I’m used to them separating a bit after sitting for a couple minutes, but after one stir it’s perfect again. There’s literally chunks of coconut milk flying out into my car whenever I stir it…… gross. My sandwiches…. BURNT!! I had to have ordered some of the easiest things to make on the menu… whoever is on coldbar needs to be monitored & whoever’s heating up food needs to stay out of kitchens for the rest of their life.

Andrew Monaghan

Not a bad location, staff seems disorganized

Chance Salcedo

No reciept, on this mobile order !

Tess Gault

Consistently REFUSE to make your coffee how you order it and snotty if you ask for it to be re-done. In the 30 years I've been a patron and 20+ yrs stock holder this is by far been in the top 2 worst locations in the continent. For 3 years this has been the most frustrating store and of course I have the good fortune of it being my closest location. When the new manager came in some of the bad attitudes changed but overall this is bad energy location and they rarely can make a drink to order correctly.

Atmosphere: 1

Food: 5

Service: 1

Cheryl Johnson

Waited in drive-thru line 20 mins for the most disgusting Iced peppermint mocha I've ever had..!! 🤢 7$ for a GROSS coffee... This place SUCKS!!

Atmosphere: 1

Food: 1

Service: 1

Nick Protz

Baristas are quick, professional, and kind. My favorite Starbucks in the valley by far!

Atmosphere: 5

Food: 5

Service: 5

Greg Butler

Placed an online order. Successfully went through. I got to Starbucks and there was an empty cup with the label on it on the to go station. I asked why it was empty and the associate looked to make the drink, then informed me they couldn't make the drink properly. No offer to refund or any way to take care of it just a "I can try to make it and it will taste different". Thanks Starbucks.

Service: 1

Ames T

Great drinks, made to order, and fast service even when the line looks much too long.

Atmosphere: 5

Food: 5

Service: 5

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