Starbucks

I went to get my drink and they made it wrong didn't have time to go back

Atmosphere: 3

Food: 2

Service: 4

Fast...Clean...Friendly.....A really good Starbucks!!!!!

Atmosphere: 5

Food: 5

Service: 5

I usually enjoy this Starbucks, but today my drink came out completely wrong. It was served in two separate layers instead of being mixed together, which really affects both the flavor and texture. (See photo.) I’m a former Starbucks partner of 10 years, so I know exactly how this drink should be made—and this isn’t it. When I order a drink, I expect it to be prepared correctly and ready to enjoy, not something I have to fix myself. Disappointing experience this time.

Editing my response due to Starbucks response:
Most people do not have time to go either back in or to another location to have something remade. I had already experienced a nearly 10 minute wait in the drive thru. Definitely not an ideal situation or response.

Food: 1

Service: 2

Starbucks coffee is just disgusting and it’s literally different every single time even if I order the same thing. I keep giving it a chance but nope I’m done.

Atmosphere: 1

Food: 1

Service: 1

Love their coffee only one guy gets the right so I quit going

Atmosphere: 3

Food: 3

Service: 2

I went to the drive-thru.
It was quick and the drink was good.

Atmosphere: 5

Food: 5

Service: 5

Union Alliance Companies always enjoys entertaining clients at Starbucks

5 * simply because Karen in the morning is always so pleasant. Thank you for making my day better regularly!

The best, and awesome staff

I love my Latte!!

Just went through the drive through and the prima donna at the window gave me the wrong order. I had stop turn around go back and walk in and there was only attitude and 0 apology for the mistake. Maybe spend less time complaining to your colleagues about your personal life and actually do your job and with a touch less rude and attitude . Burl!

This Starbucks always provides great customer service and they are fast! Was having a rough morning forgot my wallet and they helped me out!! That's why I always go to Starbucks over other places!

I got coffee for me and my coworkers this morning and this was written in my cup! What a wonderful way to start my Friday morning! Thank you for spreading the positivity, keep up the amazing work. Also y’all make the best drinks! Thank you for the pick me up both in caffeine and emotionally!

Disappointed with how terrible the drinks I get all the time. Asked for extra ice and seems like they barely put any in it and whip cream… seems like they have me what was left in the can of whip cream. Where’s the caramel drizzle??

Love this location on Union Hills. The team is amazing and takes great care of us. Thanks, guys, and gals. 🥳😍👌🏽☕️