GET THE FOUNTAIN DRINK MACHINED FIXED! Tired of not having ice
Southern Cowgirl
Nothing but issues with this location. Either they don’t have soups or they’re out of certain cheeses. Today, they opened and have absolutely no bread except the flatbread. Why even open the store if you don’t have products to serve your customers?
Dj
I've given this location enough chances. I'd rather go out of my way to the one on 35th Ave and Bell, where the service and food are consistently good, the staff is friendly, and they actually provide everything this location lacks—quality service, great food, and a welcoming atmosphere.
boared21
Goergette and Melvin are fantastic! I'm a daily customer and they have my favorite sandwich down pat! Always great attitudes and welcoming !
Chuck Roseberry
Great crew Yvonne cares about her customers, always polite and friendly !
Satchidananda Tripathy
Very bad experience. I stopped by with family to buy some burgers. There were nobody in the store however they were not at all patient to listen to us. They just wrapped the burge with onions and cucumber while without even listening to us properly . When we said we were not done with the order they Said they packed already and can’t add anything.
Bett Insana
The staff did not smile at or greet us. They snapped at us with questions. My food was flooded with so much mustard and mayonnaise that it took 6 napkins to wipe it down. They told us their lobby was closed at 8 (at 7:30), and the hours on the door said it closed at 9. They hid in the back the whole time we ate with the exception of coming out to get drinks. Which they did together as closely as possible. The next guest left shaking their heads and saying “I guess we won’t be coming back here again.”
Anissa Armenta
Hispanic girl with the curly hair has the nastiest attitude and the worst customer service. Manager needs to address this. Unfortunate because everyone else is so nice!
Service: 1
abhi chaudhary
So my Girlfriend orders subway from here quite often as it’s her Go to meal. Today however, went quite different as the staff with the level of rudeness in the communication and the disgusting behaviour they showed towards her. Just cause she ordered something that they were out of. It was an Postmates app order. I have worked in subway’s too. If you’re out of something you’re not supposed to have it on the app. Regardless, you didn’t do that first mistake on your part. I understand sometimes you’re busy or having a bad day. Still, as someone who talks to customers everyday this is not the kind of behaviour you show and do or the rudeness you displayed in the conversation. You guys have at least one thing right that is making the sandwich and i’ll be ordering more from here in the future. If same thing keeps happening more google reviews and more postmates review on the way and I’ll be writing an official complaint to subway about this.
Atmosphere: 1
Food: 4
Service: 1
Jennifer Gilpatrick
If you asked me two weeks ago, I would give 0 stars. They had an awesome manager and team there a couple months ago and everything was always on point and the staff were great. It had a new manager and staff for a couple months and it was horrible. I was so happy to see the old manager Leah is back there and running a tight ship. I’m back to getting Subway. If you were disappointed in August or September, go back now and it’s an entirely new place!!!!
When I went there the girl in front had the worse attitude ever. She did not have any good customer service at all.
Atmosphere: 1
Food: 1
Service: 1
Alex Nicolas
Man in store was very confrontational. Girl that was there said the flat bread they have is broken. She said she could get one out the back and warm it up. As she was doing that the older man there confronted me and said why would I not just take the ripped one that they have and let her Make it into forths and I should of let her do it. That I should take a torn flat bread to make it easier on her. He was very rude condescending and disrespectful. I will not come back here and tell everyone to stay away. I told him he should confront customers and tell me what I should and should not want and he got angrier.
Atmosphere: 1
Food: 1
Service: 1
Lukiano
Never seen such rude workers, i ordered 3 subs plus drinks, they gave me a broken bag without the handle, when i asked for a new bag they said Just hold from the bottom and you are good? Really Subway? How does a paper bag costs? Last time coming here!
Atmosphere: 1
Food: 1
Service: 1
Enigma
Went multiple times and saw the spinach dirty (actual dirt powder stuck) , i asked why and they said it comes in already packed and washed .
In that case it's on the company itself rather than the store .
Just check the spinach when you go there !
Shane McCullough
First off this place is out of a lot of things. Then they over changed me. Don't go this location.
GET THE FOUNTAIN DRINK MACHINED FIXED! Tired of not having ice
Nothing but issues with this location. Either they don’t have soups or they’re out of certain cheeses. Today, they opened and have absolutely no bread except the flatbread. Why even open the store if you don’t have products to serve your customers?
I've given this location enough chances. I'd rather go out of my way to the one on 35th Ave and Bell, where the service and food are consistently good, the staff is friendly, and they actually provide everything this location lacks—quality service, great food, and a welcoming atmosphere.
Goergette and Melvin are fantastic! I'm a daily customer and they have my favorite sandwich down pat! Always great attitudes and welcoming !
Great crew Yvonne cares about her customers, always polite and friendly !
Very bad experience. I stopped by with family to buy some burgers. There were nobody in the store however they were not at all patient to listen to us. They just wrapped the burge with onions and cucumber while without even listening to us properly . When we said we were not done with the order they Said they packed already and can’t add anything.
The staff did not smile at or greet us. They snapped at us with questions. My food was flooded with so much mustard and mayonnaise that it took 6 napkins to wipe it down. They told us their lobby was closed at 8 (at 7:30), and the hours on the door said it closed at 9.
They hid in the back the whole time we ate with the exception of coming out to get drinks. Which they did together as closely as possible.
The next guest left shaking their heads and saying “I guess we won’t be coming back here again.”
Hispanic girl with the curly hair has the nastiest attitude and the worst customer service. Manager needs to address this. Unfortunate because everyone else is so nice!
Service: 1
So my Girlfriend orders subway from here quite often as it’s her Go to meal. Today however, went quite different as the staff with the level of rudeness in the communication and the disgusting behaviour they showed towards her. Just cause she ordered something that they were out of. It was an Postmates app order. I have worked in subway’s too. If you’re out of something you’re not supposed to have it on the app. Regardless, you didn’t do that first mistake on your part. I understand sometimes you’re busy or having a bad day. Still, as someone who talks to customers everyday this is not the kind of behaviour you show and do or the rudeness you displayed in the conversation. You guys have at least one thing right that is making the sandwich and i’ll be ordering more from here in the future. If same thing keeps happening more google reviews and more postmates review on the way and I’ll be writing an official complaint to subway about this.
Atmosphere: 1
Food: 4
Service: 1
If you asked me two weeks ago, I would give 0 stars. They had an awesome manager and team there a couple months ago and everything was always on point and the staff were great. It had a new manager and staff for a couple months and it was horrible. I was so happy to see the old manager Leah is back there and running a tight ship. I’m back to getting Subway. If you were disappointed in August or September, go back now and it’s an entirely new place!!!!
Parking: Tons
Wheelchair accessibility: Right in front
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
When I went there the girl in front had the worse attitude ever. She did not have any good customer service at all.
Atmosphere: 1
Food: 1
Service: 1
Man in store was very confrontational. Girl that was there said the flat bread they have is broken. She said she could get one out the back and warm it up. As she was doing that the older man there confronted me and said why would I not just take the ripped one that they have and let her Make it into forths and I should of let her do it. That I should take a torn flat bread to make it easier on her. He was very rude condescending and disrespectful. I will not come back here and tell everyone to stay away. I told him he should confront customers and tell me what I should and should not want and he got angrier.
Atmosphere: 1
Food: 1
Service: 1
Never seen such rude workers, i ordered 3 subs plus drinks, they gave me a broken bag without the handle, when i asked for a new bag they said Just hold from the bottom and you are good? Really Subway? How does a paper bag costs? Last time coming here!
Atmosphere: 1
Food: 1
Service: 1
Went multiple times and saw the spinach dirty (actual dirt powder stuck) , i asked why and they said it comes in already packed and washed .
In that case it's on the company itself rather than the store .
Just check the spinach when you go there !
First off this place is out of a lot of things. Then they over changed me. Don't go this location.
Atmosphere: 4
Food: 1
Service: 3
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