4351 W Olive Ave, Glendale
Every time I crave taco bell I come to this location and I’ve never had an issue until last night. I ordered the Gordita crunch box with an order of the fries and even the drink ended up being messed up. My Gordita crunch was super soggy and cold, the cheese wasn’t even melted. My crunchy tacos had no meat in them ?? it’s like if they were running out because my Gordita also had little meat. To make matters worse my Pink lemonade was extremely watered down. Sadly I won’t be coming to this location anymore since there’s another taco bell a few minutes away from my house.
If I would give 1 star if I could. Poor customer service and the management is just as unprofessional. Ive had only a few bad experiences at this location but enough to make bad review. When you tell the person at drive up to take part cash for payment and rest in card, instead she did all on card. She didnt even listen instead put her finger up told me to wait while she took the money and card. Doesn't give napkins and wasn't asking if we wanted sauce. The manager says Im sorry that doesn't resolve any of my concerns. The girl stood there with blank expression and watched. I have also been incorrect order in past, with an autistic son there's certain things they like and when you figure out some of those things great but when they dont like onions and sauce food is given with items he doesn't like hes upset and im at home not able to waist time and gas to bring it back should have been correct when placed order. Tonight was final time at this location. Bad customer service nothing done to resolve when speak to management
Just wanted some tacos.... Can't even get that right. Tacos were so soggy they destroyed the little paper wrapping they came in and I had to peel the paper from the torilla. Only was able to eat two before I was fed up.
Food was good.. message me if you want to see me naked..
Nice visit...no complaints here!
Good place and good people. . I enjoyed the service. . !
This is my taco bell love it the night manager is the best fast friendly service the day shift manager isn't always great she once walked out on her crew when I was there but the staff try hard and are always friendly hopefully they can fix that dilema I know everyone is human but that was just bad to do in front of your customers. As far as how they take of their customers well lets just say ill always go back this is my favorite taco bell around.
The bathrooms here are always clean and they have great customer service..
Great service employees are extremely polite would definitely eat there again
If you are struggling and need to charge your phone, ask nicely and be restful and quiet and they may never turn you away.
Good service,good local people, as well as a fitting location.
Good WiFi ;) decent food. Still have a few decent dollar items too. I like those chicken mini ques for 1$
Great nacho box. Also offer a senior discount. Not all taco bell stores do this so ask.
This experience was good, food was tasty, very conveniently located right by the college.
My children love this place and always want to go here!
Love the shredded chicken rice burritos with extra avocado ranch!
Straight forward..this location has good service hadn't had any problems walking distance from home so visit a lot
The guy at the window was super sweet but the nacho fries were cold
Fly in my soda that's gross asf!!! My stomach hurts just thinking about this fly in there !!!
Always tasty. If you eat fast food regularly then you know if not it's a very flavorful excursion to convenient.
We spent 14$ here and they could not get the order right. This seems to be the issue EVERY time we order here. 14$ for one taco and a burrito. We could’ve checked the bag but it isn’t our job to make sure they get the order right, they should pay attention to detail.
this facility is mediocre clean. employees kinda scary lookin but nice . food is sometimes missing ingredients...tomatoes...sour cream..etc.
Never going to Taco Bell again. If you are going to Taco Bell you are probably poor and that’s all you can afford. If you can afford more go to a real taco shop. Powdered everything. Don’t know what happened to the refried beans. Never again. Eat better people.
I especially like it after the D-Backs score 5 or more runs. Love the special but with soft tacos.
They are not open at 6. I just showed up to get my daughter food. And nothing through the drive through. I even called and no answer. This is false advertising! Not ok with this at all!
Good was good. Great costumer service
With the new automated ordering, no one wants to help with anything.
Look I give 5 Stars for customer service and the food but it was TO COLD FOR TEMPERATURE
The employees are nice and I really like the spicy nacho loaded taco.
Located 7th ave &tooely across the street from Wells Fargo bank. Clean & great service when making sandwiches. For a quick healthy bite, this is the place Subway. Until again, have a great day everyone
Taking food that is made wrong back into the kitchen and just shoving the missing ingredients in is incredibly unsanitary. It even looked sloppy and rehandled. Eat here at your own risk.
This restaurant was clean weird prompt service and the food was great.
Really close, really clean, and fast service. But weird atmosphere
I ordered burritos that were made incorrectly. Went inside to ask that it be fixed because I added ingredients that had an extra cost and would like them. I guess it was asking so much that the girls needed to all see for themselves and check out the burritos. They them proceeded to add what was missing to the very same burritos being shown off to everyone and now handled multiple times and throwing tantrums about the whole deal while being loudly passive aggressive about their gripes. Pretty disgusting, both the food practices and the customer service.
Manager is very very rude. I ordered all my food, checked the receipt to make sure it was vegan, they added everything I said to leave off, and then the manager came out to tell me "sorry too bad" and I had to raise hell to receive the food I ordered. And also waited 15 minutes for it. A Taco Bell order. Standing in an empty restaurant. Never, ever dealing with this manager again. The checkout girl was so sweet and taking on the managers job of customer service and respect.
Lived in 4 states, hands down my favorite!
4351 W Olive Ave, Glendale, AZ 85302