they didnt give us any sauce workers threw attitude when my brother and mother asked them for sauce and still didnt give any mild or hot sauce the fact that you can't order from a actual person is stupid trying to save yourself money like is isn't the way to go your service needs to be fix also your employees need to be retrained on Customer interactions we pay for your paycheck treat your customers right
Tyler Helm
DO NOT ORDER A LATE NIGHT SNACK HERE!!! The food is good between the hours of 12pm to 6pm if you order anything after that time expect crappy food and a half full large soda. What they need is an entire new night crew.
Jennifer Beckman
I was at this location tonight around 6:30, placed my order on the kiosk and left. Once I got home, I realized that part of my order was not in the bag. Additionally, when you try to call them to let them know, the phone rings and they never pick up. This is the second time this has happened at this location, however, the first time I caught it before I made it half way home. How can you continue to get orders wrong?
John Botamer
Clean parking lot 😀
roxie davi
Love Taco Bell... But do they have to have the automated voice speaker so loud.
WhatNot
This Taco Bell uses AI in the drive through, which screws things up all the time. They can spend all that money for the AI, but not enough to refund back to card specific parts of the order, or to provide a receipt of any credits. I ended up having to get refunded for the whole thing without receipt because of their nonsense. This shows that customer service is certainly at the bottom of their priority list... And then they have the gall to tell me I shouldn't want to save what's rightfully my own money in response. Especially watch out for the lady with the big tattoo on the front of her neck. I tried making decent customer service, which includes taking a bit of accountability, as easy and specific for her as I could, but this freak was insane enough to instead tell me their trashy AI and processes are actually my fault somehow. The situation was very avoidable on their part from beginning to end of this laughable experience. Strange how these genius fast food workers defend to the death the AI that's taking away their jobs... lol. I used to go here a lot, but now it's good riddance.
Shahdo
I ordered ahead on the app and picked up through the drive thru and as I got there I saw on the screen I saw part of my customization was wrong and they fixed it for me right there.
Jason L
The worst Taco Bell I've been to
Neha Sandhu
Food is good and staff is nice but every time I pay for a side of sour cream, or anything it is always filled halfway, they just need to fill the sides all the way especially if customers are paying for it
Jenny Harris
Was quick with delivery and easy to order on the app
I love Taco Bell.. as a customer, as a delivery driver, great place. But not this Taco Bell! A customer ordered 4 quesadillas at 3:00 p.m. with over half a dozen workers and very few customers. This place had me waiting for 25 minutes and honestly it was a bunch of teenagers and older neck/face tatted boys laughing the whole time. I asked for the manager, and the leader of the face tatt frat came over and said we're working on it.. for the fourth time. I said I don't want it and that the wait was too long and bounced. Now I'm wasting time reporting it and reviewing the place. Honestly it was worth losing the money and the time to make others aware of this situation. Karma sucks, be polite and do your job. Thanks
Makayla Von Burg (princesskk44)
Food as expected, made right. Cashier was nice, but I hate the AI speaker. Made me really uncomfortable and had to repeat myself several times because sometimes I have a bit of a lisp
Mark Ackerman
it's Taco Bell
L Mayer
Went through the drive through on my way home from work. Ordered $45 of food. Drove home and found my husband’s 2 beef supreme’s were missing. Drove back while the rest of my family ate. Went in and was immediately asked if something was missed. Went through my receipt & the only thing missing was the burritos. I asked the gal at the counter, who was also working the drive-through if there was any compensation because I had to go all the way home and then come back to make sure that one of my family members could eat. She said she would talk to her manager. She went and talked to a gentleman in the back, they made the burrito Supremes and the gentleman that she talked to who was supposed to be the manager brought the missing items up and then started to walk away. I asked him I said there’s no compensation for me having to drive home and then all the way back and back home and now my food was going to be cold? He said they would gladly make my meal again. I told him I wasn’t willing to wait any longer than that I would go to the other Taco Bell nearby my house going forward. He walked away and I asked his name and he told me he didn’t have to give me his name. I said OK so the manager on duty at 6:10 PM on January 6, 2025 is also to blame for this low rating if I could give less than a star for service, I would the food tasted OK even though mine was cold. I feel this level of service is unacceptable. As I told the manager, I will not be going back.
Yevette Rodriguez
The crunch wrap was not crunchy & very flat. Disappointed
they didnt give us any sauce workers threw attitude when my brother and mother asked them for sauce and still didnt give any mild or hot sauce the fact that you can't order from a actual person is stupid trying to save yourself money like is isn't the way to go your service needs to be fix also your employees need to be retrained on Customer interactions we pay for your paycheck treat your customers right
DO NOT ORDER A LATE NIGHT SNACK HERE!!!
The food is good between the hours of 12pm to 6pm if you order anything after that time expect crappy food and a half full large soda. What they need is an entire new night crew.
I was at this location tonight around 6:30, placed my order on the kiosk and left. Once I got home, I realized that part of my order was not in the bag. Additionally, when you try to call them to let them know, the phone rings and they never pick up. This is the second time this has happened at this location, however, the first time I caught it before I made it half way home. How can you continue to get orders wrong?
Clean parking lot 😀
Love Taco Bell... But do they have to have the automated voice speaker so loud.
This Taco Bell uses AI in the drive through, which screws things up all the time. They can spend all that money for the AI, but not enough to refund back to card specific parts of the order, or to provide a receipt of any credits. I ended up having to get refunded for the whole thing without receipt because of their nonsense. This shows that customer service is certainly at the bottom of their priority list... And then they have the gall to tell me I shouldn't want to save what's rightfully my own money in response. Especially watch out for the lady with the big tattoo on the front of her neck. I tried making decent customer service, which includes taking a bit of accountability, as easy and specific for her as I could, but this freak was insane enough to instead tell me their trashy AI and processes are actually my fault somehow. The situation was very avoidable on their part from beginning to end of this laughable experience. Strange how these genius fast food workers defend to the death the AI that's taking away their jobs... lol. I used to go here a lot, but now it's good riddance.
I ordered ahead on the app and picked up through the drive thru and as I got there I saw on the screen I saw part of my customization was wrong and they fixed it for me right there.
The worst Taco Bell I've been to
Food is good and staff is nice but every time
I pay for a side of sour cream, or anything it is always filled halfway, they just need to fill the sides all the way especially if customers are paying for it
Was quick with delivery and easy to order on the app
Restaurantji Recommends
I love Taco Bell.. as a customer, as a delivery driver, great place. But not this Taco Bell! A customer ordered 4 quesadillas at 3:00 p.m. with over half a dozen workers and very few customers. This place had me waiting for 25 minutes and honestly it was a bunch of teenagers and older neck/face tatted boys laughing the whole time. I asked for the manager, and the leader of the face tatt frat came over and said we're working on it.. for the fourth time. I said I don't want it and that the wait was too long and bounced. Now I'm wasting time reporting it and reviewing the place. Honestly it was worth losing the money and the time to make others aware of this situation. Karma sucks, be polite and do your job. Thanks
Food as expected, made right. Cashier was nice, but I hate the AI speaker. Made me really uncomfortable and had to repeat myself several times because sometimes I have a bit of a lisp
it's Taco Bell
Went through the drive through on my way home from work. Ordered $45 of food. Drove home and found my husband’s 2 beef supreme’s were missing. Drove back while the rest of my family ate. Went in and was immediately asked if something was missed. Went through my receipt & the only thing missing was the burritos. I asked the gal at the counter, who was also working the drive-through if there was any compensation because I had to go all the way home and then come back to make sure that one of my family members could eat. She said she would talk to her manager. She went and talked to a gentleman in the back, they made the burrito Supremes and the gentleman that she talked to who was supposed to be the manager brought the missing items up and then started to walk away. I asked him I said there’s no compensation for me having to drive home and then all the way back and back home and now my food was going to be cold? He said they would gladly make my meal again. I told him I wasn’t willing to wait any longer than that I would go to the other Taco Bell nearby my house going forward. He walked away and I asked his name and he told me he didn’t have to give me his name. I said OK so the manager on duty at 6:10 PM on January 6, 2025 is also to blame for this low rating if I could give less than a star for service, I would the food tasted OK even though mine was cold. I feel this level of service is unacceptable. As I told the manager, I will not be going back.
The crunch wrap was not crunchy & very flat. Disappointed
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