pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Karla Hayre Bustamante
Today I went to the restaurant at the Tooele location. I ordered an order of just a combo to eat in and they never delivered it to me. I waited 58 minutes and until I had to ask them to refund my money. After waiting so long, the manager took a long time to even make the refund. The fries were burnt. They gave preference to online orders. When I arrived there were no people, but waiting 58 minutes for them to give you the food plus 15 minutes to get your money back. I do not recommend it. The place is very poorly managed and has more than 20 employees and the manager standing there looking at everyone without taking action. Ufff, terrible. I saw orders with burnt fries. People complained about the cold food. Waiting so long and the food being cold is no way.
Shrinivas Poojari
GREAT CUSTOMER SERVICE +1 8O5 41O 56OO NO NONSENSE and GREAT ASSISTANCE!!!
Jessica L Aspiras
Spoke to them via the phone THREE TIMES about an order they refused to update, so then I added a second order (overall $60+) - when I arrived, they had handed the order to a delivery driver and had no resolution.
Omega MH
Worst customer service & order was super late from the anticipated time. No apology or anything after submitting feedback on their website. Will not frequent any WingStop again at any location.
Nina Lopez
I didn’t order pop corn chicken but that’s what I received! See comments for pictures !
Brian Breyfogle
Had bad experiences in the past with the restaurant in Arnold, Mo. Figured I’d give it another try. Gave me the worst case of food poisoning I’ve ever had
Michelle Oiler
View video in the comments
JK League
My favorite wingstop i don't care how far I have to drive they stay clean fresh and hot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 15 PC Meal for 2
Yasmin Mijares Salinas
Súper mal servicio en Apple Valley, se tardan de 45 min o más en darte tu comida las papas súper , aplastadas y viejas .
AWESOME FOOD !!! AMAZING PLACE !!! WE LOVE WINGSTOP !!!
Jackson Cobb
The food is terrible. You don’t wanna be the chicken place that has chicken that isn’t as good as a gas station…
Kai'a Crocher
MEAL FOR ONE PERSON was almost $20 and took 33 minutes for them to make. No one in the kitchen was using gloves. The 4’10 teenage cashier looked miserable and had an attitude. It’s clear none of them had proper customer service training. Chicken was greasy and gamey. Very disappointing.
Don’t spend your money here, I would rather eat week old leftover wings given to me by the LOCAL CIRCLE K CRACKHEAD. At least the local crackhead might have some personality unlike these wingstop employees.
Atmosphere: 1
Food: 1
Service: 1
Solo Loko
Amazing, highly recommended the service was great, appreciated the great food, Chris
Jim Sutter
What a terrible experience trying to order from you today. 11/10/2024
Ordered online through the Wing Stop website. The order was picked up and driver tracking showed that the driver brought my order almost to my house, then turned around and drove 15 minutes away to in front of a downtown bar (on Beale Street in Memphis). The driver stayed in front of the bar for another 20 minutes, then drove back to my address. The driver then gave me a completely different order and told me that he did not speak English (in Spanish). I tried to speak to him in Spanish (I know a very little) and he looked panicked and floored it and drove away, leaving me with someone else's order (which was cold and soggy). 5 minutes later, I got a text notification that he reported that he successfully delivered my food. What a pal!
I called the Wing Stop location (Union Street in Memphis) to speak with an employee, and they told me that Wing Stop does not issue any refunds and that Wing Stop's website utilizes DoorDash to fulfill all orders. If I wanted a refund, I would have to speak with DoorDash (note: I ordered directly through the Wing Stop website and do not have a DoorDash account). I contacted DoorDash, and was put on hold for quite some time before being told that they would request a refund from Wing Stop and that they would send a notification, which of course never came. I guess the next step is to just dispute the charge with my Credit Card company as neighter company here wants to own up to their failures.
0/5 experience. Complete failure in every way. My once a year trying to get take out from a chain was what I should have expected.
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Today I went to the restaurant at the Tooele location. I ordered an order of just a combo to eat in and they never delivered it to me. I waited 58 minutes and until I had to ask them to refund my money. After waiting so long, the manager took a long time to even make the refund. The fries were burnt. They gave preference to online orders. When I arrived there were no people, but waiting 58 minutes for them to give you the food plus 15 minutes to get your money back. I do not recommend it. The place is very poorly managed and has more than 20 employees and the manager standing there looking at everyone without taking action. Ufff, terrible. I saw orders with burnt fries. People complained about the cold food. Waiting so long and the food being cold is no way.
GREAT CUSTOMER SERVICE +1 8O5 41O 56OO NO NONSENSE and GREAT ASSISTANCE!!!
Spoke to them via the phone THREE TIMES about an order they refused to update, so then I added a second order (overall $60+) - when I arrived, they had handed the order to a delivery driver and had no resolution.
Worst customer service & order was super late from the anticipated time. No apology or anything after submitting feedback on their website. Will not frequent any WingStop again at any location.
I didn’t order pop corn chicken but that’s what I received! See comments for pictures !
Had bad experiences in the past with the restaurant in Arnold, Mo. Figured I’d give it another try. Gave me the worst case of food poisoning I’ve ever had
View video in the comments
My favorite wingstop i don't care how far I have to drive they stay clean fresh and hot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 15 PC Meal for 2
Súper mal servicio en Apple Valley, se tardan de 45 min o más en darte tu comida las papas súper , aplastadas y viejas .
Restaurantji Recommends
AWESOME FOOD !!! AMAZING PLACE !!! WE LOVE WINGSTOP !!!
The food is terrible. You don’t wanna be the chicken place that has chicken that isn’t as good as a gas station…
MEAL FOR ONE PERSON was almost $20 and took 33 minutes for them to make. No one in the kitchen was using gloves. The 4’10 teenage cashier looked miserable and had an attitude. It’s clear none of them had proper customer service training. Chicken was greasy and gamey. Very disappointing.
Don’t spend your money here, I would rather eat week old leftover wings given to me by the LOCAL CIRCLE K CRACKHEAD. At least the local crackhead might have some personality unlike these wingstop employees.
Atmosphere: 1
Food: 1
Service: 1
Amazing, highly recommended the service was great, appreciated the great food, Chris
What a terrible experience trying to order from you today. 11/10/2024 Ordered online through the Wing Stop website. The order was picked up and driver tracking showed that the driver brought my order almost to my house, then turned around and drove 15 minutes away to in front of a downtown bar (on Beale Street in Memphis). The driver stayed in front of the bar for another 20 minutes, then drove back to my address. The driver then gave me a completely different order and told me that he did not speak English (in Spanish). I tried to speak to him in Spanish (I know a very little) and he looked panicked and floored it and drove away, leaving me with someone else's order (which was cold and soggy). 5 minutes later, I got a text notification that he reported that he successfully delivered my food. What a pal! I called the Wing Stop location (Union Street in Memphis) to speak with an employee, and they told me that Wing Stop does not issue any refunds and that Wing Stop's website utilizes DoorDash to fulfill all orders. If I wanted a refund, I would have to speak with DoorDash (note: I ordered directly through the Wing Stop website and do not have a DoorDash account). I contacted DoorDash, and was put on hold for quite some time before being told that they would request a refund from Wing Stop and that they would send a notification, which of course never came. I guess the next step is to just dispute the charge with my Credit Card company as neighter company here wants to own up to their failures. 0/5 experience. Complete failure in every way. My once a year trying to get take out from a chain was what I should have expected.
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