Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment.
New store Billings,MT
Angel C
Good but takes forever
Aimee Webb
Food was literally cold and soggy
Debbie Boyle
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
Teddy Perea
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
Margarita Burnias
This place has the worst customer service , I waited 2 1/2 hours for my order , Then the manager was rude and said he would just refund my order . The manager was on his phone while cooking and touching food . Dont go here save your money .
Atmosphere: 1
Food: 1
Service: 1
Tyeicka Brown
Wingstop on Harper Franklin need to learn how to cook!!!!chicken don’t be cooked all the way Neicy is a bad manager talks to you anykind of ways even the costumers
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
EAP 4015
Food poisoning. Absolutely sick to my stomach and stuck in the bathroom for an hour.
I have been to this location twice with no issues. The second time I was worried after reading recent reviews so I opened all my boxes to make sure my order was correct before I drove all the way home. Everything was perfect. Portions were perfect and my saucy wings were saucy. No complaints. There seemed to be plenty of employees on shift to get orders out on time. I did notice my bag had a different name written on it could cause problems with order accuracy.
Atmosphere: 5
Food: 5
Service: 5
tony gonzalez
ordered a 20 piece meal and a 12 piece meal and they only gave me 1 ranch. i had to buy 3 more ranches for 5 bucks extra.
Atmosphere: 4
Food: 4
Service: 1
Mona Morales
Food is always way over seasoned with salt you can't even eat it. cold fries never fresh. bad customer service, workers are rude, always on their phone or too busy messing around. Every time I order online my order is always messed up and they never like to fix it they always say there's no supervisor or manager available. I've been to several different Wingstop and it's all the same. what are they thinking when they hire these kids. Shame on you Wingstop
Kari Hicks
Went to newly opened Tonawanda location for a pick up order we did online. Not only were the fingers cold, they didn’t pack our cheese fries! We didn’t realize it til we got home. I emailed them with no response. Very disappointed!
Kris Walters
I ordered online. App said my food would be ready. I got there, my order was not ready. I looked at the workers, not 1 person in there was wearing gloves.
la comida 10/10 te atienden muy bien
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment. New store Billings,MT
Good but takes forever
Food was literally cold and soggy
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
This place has the worst customer service , I waited 2 1/2 hours for my order , Then the manager was rude and said he would just refund my order . The manager was on his phone while cooking and touching food . Dont go here save your money .
Atmosphere: 1
Food: 1
Service: 1
Wingstop on Harper Franklin need to learn how to cook!!!!chicken don’t be cooked all the way Neicy is a bad manager talks to you anykind of ways even the costumers
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Food poisoning. Absolutely sick to my stomach and stuck in the bathroom for an hour.
Food: 1
Service: 1
Restaurantji Recommends
I have been to this location twice with no issues. The second time I was worried after reading recent reviews so I opened all my boxes to make sure my order was correct before I drove all the way home. Everything was perfect. Portions were perfect and my saucy wings were saucy. No complaints. There seemed to be plenty of employees on shift to get orders out on time. I did notice my bag had a different name written on it could cause problems with order accuracy.
Atmosphere: 5
Food: 5
Service: 5
ordered a 20 piece meal and a 12 piece meal and they only gave me 1 ranch. i had to buy 3 more ranches for 5 bucks extra.
Atmosphere: 4
Food: 4
Service: 1
Food is always way over seasoned with salt you can't even eat it. cold fries never fresh. bad customer service, workers are rude, always on their phone or too busy messing around. Every time I order online my order is always messed up and they never like to fix it they always say there's no supervisor or manager available. I've been to several different Wingstop and it's all the same. what are they thinking when they hire these kids. Shame on you Wingstop
Went to newly opened Tonawanda location for a pick up order we did online. Not only were the fingers cold, they didn’t pack our cheese fries! We didn’t realize it til we got home. I emailed them with no response. Very disappointed!
I ordered online. App said my food would be ready. I got there, my order was not ready. I looked at the workers, not 1 person in there was wearing gloves.
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