I ordered a delivery order on the Wingstop app. My order arrived and I noticed I was missing all of my french fries and veggie sticks. I called the restaurant and was put on hold to speak to the manager. I waited on hold for nine minutes. I ended up driving to the restaurant while still on hold once I was in the restaurant. The three employees were in the back talking. After a few minutes, Dan approached the counter. I asked him if he was aware that he had a customer on hold. He told me that his employee had told him that an Uber eats customer had an issue with delivery so that wasn’t his problem. He was just going to leave me on hold, not knowing that I was not an Uber eats customer when I told him that I was missing all of my fries and veggie sticks. He asked me what I expected him to do. I advised him it was my son‘s birthday, and I had children at my house who were hoping for their fries and veggie sticks after a few minutes of going back-and-forth, he happened to look at the bags and realized that one of my bags was still on the shelf. he then told me he was going to remake them for me. Once my fries were remade, the woman handed me the bag, and I asked for my veggie sticks as well. She told me he didn’t tell me no veggie sticks and walked away in the back. The manager told her to also give me my veggie sticks, so she finally brought them out. They offered no apology no resolution. We will not be returning
Venus Medeiros Tavares
The wing stop on Newport Ave in east providence is horrible . You wait at counter for 15 minutes no one says anything . They are all talking . then after 30 minutes I get my food ask for ranch and the guy says those aren't free make sure you charge . So you spend 40.00 and get no ranch . Please do better
Victoria Inscoe
Wingstop has good fries good wings good food hot wings the best drinks the best dipping sauce and I like to eat Wingstop especially on game day
Ivan Flores
la comida 10/10 te atienden muy bien
Zack Jones
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment.
New store Billings,MT
Angel C
Good but takes forever
Aimee Webb
Food was literally cold and soggy
Debbie Boyle
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
Teddy Perea
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
Margarita Burnias
This place has the worst customer service , I waited 2 1/2 hours for my order , Then the manager was rude and said he would just refund my order . The manager was on his phone while cooking and touching food . Dont go here save your money .
Wingstop on Harper Franklin need to learn how to cook!!!!chicken don’t be cooked all the way Neicy is a bad manager talks to you anykind of ways even the costumers
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
EAP 4015
Food poisoning. Absolutely sick to my stomach and stuck in the bathroom for an hour.
Food: 1
Service: 1
Christen D
I have been to this location twice with no issues. The second time I was worried after reading recent reviews so I opened all my boxes to make sure my order was correct before I drove all the way home. Everything was perfect. Portions were perfect and my saucy wings were saucy. No complaints. There seemed to be plenty of employees on shift to get orders out on time. I did notice my bag had a different name written on it could cause problems with order accuracy.
Atmosphere: 5
Food: 5
Service: 5
tony gonzalez
ordered a 20 piece meal and a 12 piece meal and they only gave me 1 ranch. i had to buy 3 more ranches for 5 bucks extra.
I ordered a delivery order on the Wingstop app. My order arrived and I noticed I was missing all of my french fries and veggie sticks. I called the restaurant and was put on hold to speak to the manager. I waited on hold for nine minutes. I ended up driving to the restaurant while still on hold once I was in the restaurant. The three employees were in the back talking. After a few minutes, Dan approached the counter. I asked him if he was aware that he had a customer on hold. He told me that his employee had told him that an Uber eats customer had an issue with delivery so that wasn’t his problem. He was just going to leave me on hold, not knowing that I was not an Uber eats customer when I told him that I was missing all of my fries and veggie sticks. He asked me what I expected him to do. I advised him it was my son‘s birthday, and I had children at my house who were hoping for their fries and veggie sticks after a few minutes of going back-and-forth, he happened to look at the bags and realized that one of my bags was still on the shelf. he then told me he was going to remake them for me. Once my fries were remade, the woman handed me the bag, and I asked for my veggie sticks as well. She told me he didn’t tell me no veggie sticks and walked away in the back. The manager told her to also give me my veggie sticks, so she finally brought them out. They offered no apology no resolution. We will not be returning
The wing stop on Newport Ave in east providence is horrible . You wait at counter for 15 minutes no one says anything . They are all talking . then after 30 minutes I get my food ask for ranch and the guy says those aren't free make sure you charge . So you spend 40.00 and get no ranch . Please do better
Wingstop has good fries good wings good food hot wings the best drinks the best dipping sauce and I like to eat Wingstop especially on game day
la comida 10/10 te atienden muy bien
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment. New store Billings,MT
Good but takes forever
Food was literally cold and soggy
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
This place has the worst customer service , I waited 2 1/2 hours for my order , Then the manager was rude and said he would just refund my order . The manager was on his phone while cooking and touching food . Dont go here save your money .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Wingstop on Harper Franklin need to learn how to cook!!!!chicken don’t be cooked all the way Neicy is a bad manager talks to you anykind of ways even the costumers
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Food poisoning. Absolutely sick to my stomach and stuck in the bathroom for an hour.
Food: 1
Service: 1
I have been to this location twice with no issues. The second time I was worried after reading recent reviews so I opened all my boxes to make sure my order was correct before I drove all the way home. Everything was perfect. Portions were perfect and my saucy wings were saucy. No complaints. There seemed to be plenty of employees on shift to get orders out on time. I did notice my bag had a different name written on it could cause problems with order accuracy.
Atmosphere: 5
Food: 5
Service: 5
ordered a 20 piece meal and a 12 piece meal and they only gave me 1 ranch. i had to buy 3 more ranches for 5 bucks extra.
Atmosphere: 4
Food: 4
Service: 1
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