Wonderful experience at BNR today. I hadn’t visited in a while trying to watch my sugar. But today I craved a Banana Royale this young man took such prestige in making my banana royale, he carefully placed the bananas around the bottom of the cup, scooped my two favorite ice creams black walnut and pistachio added the topping and whipped cream and gently placed two left over bananas on top with plenty of nuts and a cherry on top! That banana royale tasted so delicious and it helped that this young took so much care in preparing it! Great Job!!
Preston Copeland
My wife took my kid to this location after getting shots with promises of ice cream and the doors were locked while hours were open with no sign or postage of returning or why
DaveWilsen 17
Good good good
Noni Jay
I’ve had a great experience before but new young staff are not up to customer service satisfaction! I will take my money and spend it elsewhere then
John Lang
Super polite staff. Will definitely recommend to all my friends
James Kmiec
Just like I remember as a kid. Awesome selection. Great service. Highly recommend
Israel Reyes
Nice and friendly people!! I left my wallet in the store and they kept it and gave it to me next day, very honest!!! 5 starts for them!!
C
This is a brand new BR shop & I'm super happy it has opened, I have gotten great service and the icecream I've had is Wonderful😁. My only criticism is the door is Very difficult to open!! Lol
Parking: Keep the Cinnamon Roll flavor year round!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Old Fashioned Butter Pecan, Gold Medal Ribbon
Frances D
One of the worst . The close early every night, no one ever welcomes you in this store. The service is just the worst !
rosenda horabuena
I absolutely love this location! I was so annoyed with the location closest to my house and their terrible service that I tried this location out since it was close to my daughter’s daycare. I was very impressed at the difference in the locations customer service absolutely amazing, my shake was on point and they are so nice.
Moved by this place 4 months ago and I've been craving strawberry cheesecake for months, so I finally decided to stop by. They didn't have strawberry cheesecake flavored ice cream, so I didn't get anything. My husband got an ice cream oreo cake and my son got a chocolate dipped with sprinkles cone with 2 scoops. Total was $34, which is crazy. The ice cream cake alone was $23.99, but it was EXTREMELY thin. Maybe half an inch thick. Mind you, the actual ice cream part was MAYBE a centimeter thick. Outrageous. Never coming back.
Manifest 2021
ME AND MY TWO CHILDREN WENT TWO DAYS AGO AROUND 9:45 PM AND I ORDED A BUTTER PECAN MILKSHAKE AND MY TWO DAUGHTERS HAD GOT ONE SCOOP OF THE BIRTHDAY CAKE ICE CREAM, AND ONE SCOOP OF THE CARMEL TURTLE ICE CREAM, WE ALL GOT SICK AS A DOG, I INSTANTLY GOT FOOD POISONING LIKE TWO HOURS LATER I WAS VOMITING SEVERELY BAD AND WAS USING THE BATHROOM AT THE SAME TINE WHILE SWEATING BULLETS DRIPPING SWEAT UNTIL MY CLOTHES WERE WET IT WAS HORRIBLE AND MY STOMACH WAS HURTING EXTREMELY BAD I FELT LIKE I WAS DIEING, MY TWO DAUGHTERS STOMACH STARTED HURTING AND HAD DIARRHEA AS WELL, I AM IN TOTAL SHOCK AND CAN NOT BELIEVE THIS FOR ICE CREAM, I BELIEVE THE ICE CREAM IS DEFINITELY EXPIRED, AND THE MILK THAT WAS USED IN THE MILKSHAKE IS BAD ALSO THIS IS JUST SAD AND I WILL NEVER GO TO THIS LOCATION EVER AGAIN I AM STILL RECOVERING AND SORE ALL OVER MY BODY AND WEAK AND MY TWO GIRLS ARE RECOVERING AS WELL THIS IS INSANE AND I CAN NOT BELIEVE THIS I BELIEVE THE ICE CREAM IS DEFINITELY EXPIRED AND THEIR INGREDIENTS I WILL BE CONTACTING CORPORATE.
Atmosphere: 1
Food: 1
Service: 1
Rose Lopez
Jasmine was very happy patient and helpful. Thank you, Jasmine.
Atmosphere: 5
Food: 5
Service: 5
Sabrina Trujillo
Great service! Had a pleasant time with my family and the staff was very kind
Three cats Three owners
This was the first time I tried this ice cream shop and it was wonderful. They have different flavors to choose from.
Wonderful experience at BNR today. I hadn’t visited in a while trying to watch my sugar. But today I craved a Banana Royale this young man took such prestige in making my banana royale, he carefully placed the bananas around the bottom of the cup, scooped my two favorite ice creams black walnut and pistachio added the topping and whipped cream and gently placed two left over bananas on top with plenty of nuts and a cherry on top! That banana royale tasted so delicious and it helped that this young took so much care in preparing it! Great Job!!
My wife took my kid to this location after getting shots with promises of ice cream and the doors were locked while hours were open with no sign or postage of returning or why
Good good good
I’ve had a great experience before but new young staff are not up to customer service satisfaction! I will take my money and spend it elsewhere then
Super polite staff. Will definitely recommend to all my friends
Just like I remember as a kid. Awesome selection. Great service. Highly recommend
Nice and friendly people!! I left my wallet in the store and they kept it and gave it to me next day, very honest!!! 5 starts for them!!
This is a brand new BR shop & I'm super happy it has opened, I have gotten great service and the icecream I've had is Wonderful😁. My only criticism is the door is Very difficult to open!! Lol
Parking: Keep the Cinnamon Roll flavor year round!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Old Fashioned Butter Pecan, Gold Medal Ribbon
One of the worst . The close early every night, no one ever welcomes you in this store. The service is just the worst !
I absolutely love this location! I was so annoyed with the location closest to my house and their terrible service that I tried this location out since it was close to my daughter’s daycare. I was very impressed at the difference in the locations customer service absolutely amazing, my shake was on point and they are so nice.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Moved by this place 4 months ago and I've been craving strawberry cheesecake for months, so I finally decided to stop by. They didn't have strawberry cheesecake flavored ice cream, so I didn't get anything. My husband got an ice cream oreo cake and my son got a chocolate dipped with sprinkles cone with 2 scoops. Total was $34, which is crazy. The ice cream cake alone was $23.99, but it was EXTREMELY thin. Maybe half an inch thick. Mind you, the actual ice cream part was MAYBE a centimeter thick. Outrageous. Never coming back.
ME AND MY TWO CHILDREN WENT TWO DAYS AGO AROUND 9:45 PM AND I ORDED A BUTTER PECAN MILKSHAKE AND MY TWO DAUGHTERS HAD GOT ONE SCOOP OF THE BIRTHDAY CAKE ICE CREAM, AND ONE SCOOP OF THE CARMEL TURTLE ICE CREAM, WE ALL GOT SICK AS A DOG, I INSTANTLY GOT FOOD POISONING LIKE TWO HOURS LATER I WAS VOMITING SEVERELY BAD AND WAS USING THE BATHROOM AT THE SAME TINE WHILE SWEATING BULLETS DRIPPING SWEAT UNTIL MY CLOTHES WERE WET IT WAS HORRIBLE AND MY STOMACH WAS HURTING EXTREMELY BAD I FELT LIKE I WAS DIEING, MY TWO DAUGHTERS STOMACH STARTED HURTING AND HAD DIARRHEA AS WELL, I AM IN TOTAL SHOCK AND CAN NOT BELIEVE THIS FOR ICE CREAM, I BELIEVE THE ICE CREAM IS DEFINITELY EXPIRED, AND THE MILK THAT WAS USED IN THE MILKSHAKE IS BAD ALSO THIS IS JUST SAD AND I WILL NEVER GO TO THIS LOCATION EVER AGAIN I AM STILL RECOVERING AND SORE ALL OVER MY BODY AND WEAK AND MY TWO GIRLS ARE RECOVERING AS WELL THIS IS INSANE AND I CAN NOT BELIEVE THIS I BELIEVE THE ICE CREAM IS DEFINITELY EXPIRED AND THEIR INGREDIENTS I WILL BE CONTACTING CORPORATE.
Atmosphere: 1
Food: 1
Service: 1
Jasmine was very happy patient and helpful. Thank you, Jasmine.
Atmosphere: 5
Food: 5
Service: 5
Great service! Had a pleasant time with my family and the staff was very kind
This was the first time I tried this ice cream shop and it was wonderful. They have different flavors to choose from.
Atmosphere: 5
Food: 5
Service: 5
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