Dunkin'
211 N Estrella Pkwy Ste 101, Goodyear
(623) 455-5004
Recent Reviews
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Waited 10 minutes and nobody took my order
Service: 1
Today was the WORST experience ever at a Dunkin’ Donuts!!! A 45 minute wait in the drive thru to place my order!! Just to receive wrong drink. The employee forgot to hand me my debit card back. I went inside to retrieve it. I had to leave my card behind it will be quicker to get one in the mail than to wait on them
This one of the longest waiting I ever want for coffee not even Starbucks have lines like this, I just move in this town and already decided not to come to this Dunkin’ Donut.
Atmosphere: 1
Food: 1
Service: 1
How do they run out of Munchkins at 9:30 on a Saturday morning?
Atmosphere: 3
Food: 3
Service: 3
Phone number listed is invalid. Tried calling and it doesn't work
This place should not have a drive thru if they are going to be that slow!
Atmosphere: 2
Food: 1
Service: 1
Love Dunkin, they have great breakfast sandwiches, and I love the seasonal doughnuts.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Croissant, Hash Browns
I’ve been to many Dunkin’s, and this one is always on point. Friendly service, coffee is made right (and doesn’t taste like burnt bbq sauce like some of the other locations lol), and I rarely have to wait. Good job, Dunkin’ crew. Y’all are locked IN.
Ordered online. Came to pickup and stood their for 5 minutes to be acknowledged before asking me the name. Turns out it was already ready just sitting right there getting cold. Got home and the breakfast sandwiches were untoasted and thrown together.
First time at this location, will also be my last.
Atmosphere: 1
Food: 1
Service: 1
I just ordered some hashbrowns from DoorDash for my wife and she tried some and said they tasted like chemicals and sink water. I tried a bite of one and I could just agree.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Food was good, drinks are real good but my issue today was that I had asked for a pumpkin muffin and received a donut version which was quite stale. Unfortunately I won’t be able to come back for awhile. Service was also really slow and it took me exactly 7 minutes and 46 seconds to be helped. :(
Atmosphere: 4
Food: 3
Service: 2
Never any donuts, teenagers working no customer service skills. Mobile ordered and gave us nasty hard donuts.
Atmosphere: 1
Food: 1
Service: 1
This Dunkin is right by my house I don't know why I continue to go here every time I order it is Terrible and it is nothing but teenagers who work here who don't care and aren't amicable time and time again I keep getting disgusting drinks they are thrown together and never ready when I do a mobile app order that is the whole point it should be prepared before I get there.
Atmosphere: 1
Service: 1
Don't waste your time, just kero diving to dutch bro's or starbucks. This particular dunkin has just kept going down hill. The quality of the drinks are not worth the money, they changed the points and frequently get the orders wrong. I have tried reaching out to dunkin but they never reply and when you try to tell the associates about the mistake, they just give you a blank stare of confusion. This location no longer has any appreciation to veterans, stopping their military discounts
Atmosphere: 2
Food: 2
Service: 2
Ordered mobile pickup. Got there and saw it on the counter waiting and not a single person greeted me when standing in front of the mobile orders spot. After 5 minutes (and most of the employees making eye contact multiple times) someone asked if I needed something and I finally got my order. Got home and my "assorted" dozen was 1/3rd plain non glazed donuts. That's cool. They also only gave me 1 of the 2 hasbrowns I asked for. Didn't know counting was hard. On top of that when I went back for the other hasbrown I waited again with multiple people making eye contact and not saying only to have someone also tell me "when you order the assorted there's no guarantee what donuts you get". That doesn't excuse 4 plain donuts. If I wanted plain donuts I would've ordered just that. Spend the extra 5 minutes to go to the Kripsy Kreme on Dysart. This place sucks.
Atmosphere: 2
Food: 2
Service: 2
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