Dutch Bros Coffee

This location has the worse costumer service ever I’m shocked they’ve 4.5 starts !

Atmosphere: 1

Food: 1

Service: 1

Great service

Recommended dishes: Golden Eagle

Staff is always friendly. And my drink is always on point !!! ❣️🫶🏻🫶🏻

Atmosphere: 5

Food: 5

Service: 5

Finding a hair IN my drink is disgusting.Them not trying to resolve or help at all was unprofessional and upsetting.

Atmosphere: 1

Food: 1

Service: 1

they held me & 3 other ladies up for 15 mins to get our drinks. they don’t call the names of the drinks as soon as they are ready they sit them to the side. most of the workers are talking & moving at a slow paste & take there time until the customers get upset. they need to do way better. this is the 4th time they made me late for work when i come early enough to be on time

I give this rating because staff is nice, drinks isn’t to my taste.

Atmosphere: 3

Food: 2

Service: 5

Service is cool but why did i get a fruit fly with my Dutch2o :( i go there every week and this just makes me wonder if I’ve ever had a fly in my cup before without me noticing..

Atmosphere: 5

Service: 3

Fast, friendly service

Atmosphere: 5

Food: 5

Service: 5

What's not to like? Visiting from out of town and this is one of my favorites. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

I absolutely love dutch bros!! They have so many different combinations to choose from! Ive been loving the seasonal drinks!! Sooo good

Atmosphere: 5

Food: 5

Service: 5

Verrado Dutch Bros is always great!!

Atmosphere: 5

Food: 5

Service: 5

Coffee was great

Atmosphere: 5

Food: 5

Service: 5

On 8/26/25 I placed on one order aprox at 2:35pm. App showed drink would be ready at 2:40 PM when I arrived your little bubbly girl at the Pick up window was too busy giggling and talking with three high school boys who were behaving like a bunch of sixth Graders which her behavior was no different, very loud and no manners whatsoever. There was a gentleman in line Also waiting to Give his order. I was the only one waiting for a mobile order. I walked up to the window, asked her if my order was ready. She said it will be shortly I stepped back and she continued to giggle and joke with these boys while the gentleman was still waiting to place his order They finally moved away waiting for their order. Within about five minutes, she brought out all the boys drinks, and yet I was still waiting for Mine. When the boys left, I approached her and asked her that why was I still waiting for my order when I ordered it 10 or 15 minutes prior to them placing their order her response is they only have two workers And to be patient. Interesting patient when I have only been waiting for 15 minutes for mine and others that walked up way after me received theirs, interesting!! She then called my name. I approached to grab my drink and she did not even acknowledge by thanking me, So I thanked her and received no reply so again, I thanked her and again no reply. Needless to say how angry I was at this point I asked to speak to the manager low and behold another high school boy walks up as a manager. I questioned him asked him if he was the manager he replied he was. I then asked him if his position was at a higher level then her position again he said it was., So I asked him was he willing To listen an address as a manager my situation and he stated That yes he was. I explained my situation to him, he kept apologizing. I then told him that she never even thanked me and just handed me my drink, so he did seem surprised that she did not thank me and she then started speaking over him until he asked her to be quiet. He then started to offer me a free drink. I do not want a free drink!! I want action for children who are working the workforce to have respect and manners to all customers not just adults all their customers and be an example.
So you can promise me you’ll talk to her doesn’t mean anything will be done, but as I mentioned to this manager, I do not want a free drink. I do not think this girl should be at the window assisting customers she needs to be removed, And to think I even tipped her on the app, if I would’ve known, I never would’ve sent a tip. I also ordered and paid xtra for coconut and got nothing!!
I understand these kids work hard in the sun, but when they’re inside working at the window acting like silly little high school children they do not deserve this job. not even sure if a high school kid should even be managing this place. What qualifications do you ask for in order for them to get this job as a manager?

Atmosphere: 1

Food: 1

Service: 1

It's cute or whatever

Atmosphere: 5

Food: 4

Service: 5

The group of individuals they have working there are absolutely amazing. Very friendly, professional and knowledgeable with menu.

Atmosphere: 5

Food: 5

Service: 5