Jersey Mike's Subs

Went to pickup an order, took 20 minutes to drive there, took an hour to actually get my food, this is ridiculously slow, don't bother coming to pick it up for an hour and 30 min.
It was only 3 of us in the store but still took all night to get my food, absolute trash.

Waited for 40 minutes. I was a walk in. Recommend you order on line or call. Big Kahuna was not up to their normal standards.

This Location has declined over the last couple months. As a rewards member I always order online and they never seem to get the order 100%. Order is never on time either, and I always arrive 5-10 minutes after the desired pickup time is. The presentation of sandwiches has been disappointing as well. I order several different sandwiches but the picture is a Big Kahuna and l then added chipotle sauce. Little much!

Just visited today, employees greeted me as I walked in. Jose, the general manager was great and helping as needed. Have been coming to this store for years. The best sandwiches ever!

Waited over an hour for my online order while people are waiting in line to order as well. Don’t waste your time at this location!! I hope to see my refund for this location in a few days. The manager name is Jose & I questioned him on why it took over an hour to make a sandwich and he had a lame excuse saying there’s a 45 min grace period after the time it’s suppose to be ready ? Like what?? That does not make any sense?? & they still did not have my sandwich ready when I complained and I gave them the benefit of the doubt waiting that long! I demanded a refund so I hope to see my refund soon! Do NOT waste your time here!

Every-time I come here the service is horrible, 30 minute wait every time.

The subs are great, but the service isn’t always reliable—especially when ordering online for pickup. There have been multiple times where I’ve waited nearly an hour past my scheduled pickup time, while walk-in customers come in, place their orders, and leave before mine is even ready. It really defeats the whole purpose of ordering ahead online.

waited over an hour for my online order

The general manager Jose refused to serve us when I questioned him about why it took two people to get a piece of bread in the back. After 20 minutes with one person in front of us with three workers who were mostly laughing and joking I asked if they could hurry up we had to be somewhere. He copped an attitude said I can refuse to serve you. I said why does it take two people to get a piece of bread. He said that is it I’m not serving you. We had paid and had one sandwich which my husband tossed on the counter with the chips and napkins it slid toward manager. I picked up napkins said I wanted our money back. He refused to give us a receipt to see if we got the money back said to call our tank. My husband should not have done that but honestly Jose was nasty and rude and had a huge complex.

He said we had no recourse with corporate cause he was the general manager. Big deal!

We frequent Jersey Mike’s but won’t be anymore if this is how people are allowed to be treated. I was not rude I never raised my voice and I did not curse so his attitude was uncalled for.

Bread was was not fresh , it was very dry.The lettuce was old and yellow . Was very disappointed.

Poor management for a lunch rush. The manager was Jose and I think he needs to reevaluate how his team handles a lunch rush or this location needs to rethink its management. Over 15 people waiting over 40 minutes for online order while people are waiting in line to order as well. No one on the team knew what station to handle so they couldn’t get any orders out. Don’t waste your time at this location if you have the option to go to the one on Verrado, choose that one! Cancelled my order on dysart and had my order at verrado as soon as I walked in. I hope to see my refund for this location in a few days.

A ton of staff noticed me but nobody asked me for my order. After being ignored for about 15 mins, I left.

Great subs as always. A bit of a wait but worth it!
Always get your subs “Mikes Way”. Great location with plenty of parking. Staff is awesome and clean place.
My favorite= Italian and it is huge!! This chain beats Subway ten times over! Spend the few extra dollars and get fresh shaved meat and cheese!!

All 4 staff were on there phones, taking their time while I waited for my sandwich. The shift lead was rude and cocky. I will NEVER RETURN!

OK. So I'm on my fitness journey. Im seriously working on slimming down and building more. So when I get a cheat day, it has to be worth it. I go to Jersey Mike's!! The sandwiches are fresh packed full and very large! I love Jersey Mike's!