Took 12 min for the order to come out and still got it wrong. Some customer came after me ordered and got their food on the spot. Chicken was missing skin, employee said it was normal. Worst service ever
1uvsmon3y
The service i had was amazing the team was quick and the staff were super nice my chicken was hot on my 8 piece 10 dollar bucket
Atmosphere: 5
Food: 5
Service: 5
Shana Smith
How is this place still open? The food is horrible! When they’re supposed to be open, no one is there to open. The last time I tried to eat here, I waited 45 in the drive thru for my food! If corporate is reading this, YOU NEED NEW MANAGEMENT HERE! A ENTIRE REVAMP! This is a great area and this restaurant doesn’t fit at all! Please close and give room for a restaurant that actually cares! This is the worse fast food restaurant I have ever been to in my entire life!
Atmosphere: 1
Food: 1
Service: 1
Matilda Beltran
The service was amazing the young lady was so nice and quick
Atmosphere: 5
Food: 5
Service: 5
Poiette Jenkins Hedgecock
We ordered a special on Halloween and it said pickup in 20 min. About 35 min later it said our order was ready. I got there and waited and waited- only to be told they are so backed up and the app is separate than them that it would be 45-1.5 hours. I need to go trick or treating- I can’t wait for that. I asked to cancel and they said I would have to do it on the app. Well we tried and since the order was “ready” it was too late to do it on the app. By the time we were done trick or treating and trying to work with guest services on the app and KFC- they said the window of time was paced for help. Horrible customer service. I wasted an hour trying to get food at KFC, spent $31 and never got any food to show for it. I will never go to that location again- and maybe not another KFC.
Austin Helm
Try ordering but they told me to come inside or wait by the curve
Timothy Jordan
Great place, fast service, clean and very friendly
Atmosphere: 5
Food: 5
Service: 5
Bianca Maldonado
Good customer service.
Service: 5
edgar cabral
I was passing by and my son wanted to eat there, but the service was terrible. The young woman was attending to her boyfriend, ignoring the other customers. We stood in front for more than 10 minutes waiting for napkins, and the young woman was returning the biscuits with her bare hands, without gloves, and eating in line. Tuesday, October 28th, around 4pm to 5pm
Te team was really nice! Food tasted delicious and service was excellent and quick! Will definitely come again
Atmosphere: 5
Food: 5
Service: 5
Tara Carroll
If we could leave a 0 star we would for service. We showed up at noon on a Saturday. They said we would have to wait for fries because they were in the middle of cleaned the fryer? We then went inside and asked for sauces for our meals, and they said they’d have to charge us and told us the receipt machine was broken. (Manager didn’t want his name on the receipt.) then the receipt printed right in front of my husband and the manager threw it away and walked away. Super shady management. Won’t ever go back to this location. No wonder they have terrible ratings!!
Atmosphere: 1
Food: 2
Service: 1
Ora Beard
This is the most ridiculous restaurant around here. They are always out of something at 11:00am and they open at 10:00am.
Atmosphere: 1
Food: 1
Service: 1
K-Leigh Dane
If I could give this zero stars, I would! No butter, no honey for the biscuits on a 16pc family meal. They charged us for the jalapenos we ordered, but we didn't get them! We ordered a 16 piece family meal - asked for half regular and half extra crispy. This should be two 8-piece meals in essence. NO- all of the thighs etc were extra crispy, all white meat was regular recipe?! We will never go back here - this is ridiculous, and a ripoff!
itsgabe915
This place feels like a social experiment, if you feel like you want to have a bad day, and talk to some horrible people, this place is perfect.
When you go through the drive thru, you’ll be greeted with the most annoyed “what do you want” you could ever hear. When I told her I needed time looking at the menu, they said “say KFC when you’re ready!”…????? When you’re adding items, they’ll repeat, “are you done?”. It’s comical actually, how annoyed can you possibly get for doing your job?
When you drive to the window, there will be someone constantly making drinks for *seemingly* no one, especially if you’re the only person in line. They will then open the window after you’ve waited 10 minutes asking “what drink did you get.” In the most annoyed tone you’ve ever heard.
I ended up waiting almost 15 minutes just for my food to STILL be cold. I can’t even be mad. I decided to waste my time to get the full experience, and the full experience is what i got.
Not one smile, not one greeting, This whole place needs to close down and have much needed renovations and a whole new team of staff. Quickly.
10 dollars for 5 nuggets
Atmosphere: 2
Food: 2
Service: 4
Took 12 min for the order to come out and still got it wrong. Some customer came after me ordered and got their food on the spot. Chicken was missing skin, employee said it was normal. Worst service ever
The service i had was amazing the team was quick and the staff were super nice my chicken was hot on my 8 piece 10 dollar bucket
Atmosphere: 5
Food: 5
Service: 5
How is this place still open? The food is horrible! When they’re supposed to be open, no one is there to open. The last time I tried to eat here, I waited 45 in the drive thru for my food! If corporate is reading this, YOU NEED NEW MANAGEMENT HERE! A ENTIRE REVAMP! This is a great area and this restaurant doesn’t fit at all! Please close and give room for a restaurant that actually cares! This is the worse fast food restaurant I have ever been to in my entire life!
Atmosphere: 1
Food: 1
Service: 1
The service was amazing the young lady was so nice and quick
Atmosphere: 5
Food: 5
Service: 5
We ordered a special on Halloween and it said pickup in 20 min. About 35 min later it said our order was ready. I got there and waited and waited- only to be told they are so backed up and the app is separate than them that it would be 45-1.5 hours. I need to go trick or treating- I can’t wait for that. I asked to cancel and they said I would have to do it on the app. Well we tried and since the order was “ready” it was too late to do it on the app. By the time we were done trick or treating and trying to work with guest services on the app and KFC- they said the window of time was paced for help. Horrible customer service. I wasted an hour trying to get food at KFC, spent $31 and never got any food to show for it. I will never go to that location again- and maybe not another KFC.
Try ordering but they told me to come inside or wait by the curve
Great place, fast service, clean and very friendly
Atmosphere: 5
Food: 5
Service: 5
Good customer service.
Service: 5
I was passing by and my son wanted to eat there, but the service was terrible. The young woman was attending to her boyfriend, ignoring the other customers. We stood in front for more than 10 minutes waiting for napkins, and the young woman was returning the biscuits with her bare hands, without gloves, and eating in line.
Tuesday, October 28th, around 4pm to 5pm
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Te team was really nice! Food tasted delicious and service was excellent and quick! Will definitely come again
Atmosphere: 5
Food: 5
Service: 5
If we could leave a 0 star we would for service. We showed up at noon on a Saturday. They said we would have to wait for fries because they were in the middle of cleaned the fryer? We then went inside and asked for sauces for our meals, and they said they’d have to charge us and told us the receipt machine was broken. (Manager didn’t want his name on the receipt.) then the receipt printed right in front of my husband and the manager threw it away and walked away. Super shady management. Won’t ever go back to this location. No wonder they have terrible ratings!!
Atmosphere: 1
Food: 2
Service: 1
This is the most ridiculous restaurant around here. They are always out of something at 11:00am and they open at 10:00am.
Atmosphere: 1
Food: 1
Service: 1
If I could give this zero stars, I would! No butter, no honey for the biscuits on a 16pc family meal. They charged us for the jalapenos we ordered, but we didn't get them! We ordered a 16 piece family meal - asked for half regular and half extra crispy. This should be two 8-piece meals in essence. NO- all of the thighs etc were extra crispy, all white meat was regular recipe?!
We will never go back here - this is ridiculous, and a ripoff!
This place feels like a social experiment, if you feel like you want to have a bad day, and talk to some horrible people, this place is perfect.
When you go through the drive thru, you’ll be greeted with the most annoyed “what do you want” you could ever hear. When I told her I needed time looking at the menu, they said “say KFC when you’re ready!”…????? When you’re adding items, they’ll repeat, “are you done?”. It’s comical actually, how annoyed can you possibly get for doing your job?
When you drive to the window, there will be someone constantly making drinks for *seemingly* no one, especially if you’re the only person in line. They will then open the window after you’ve waited 10 minutes asking “what drink did you get.” In the most annoyed tone you’ve ever heard.
I ended up waiting almost 15 minutes just for my food to STILL be cold. I can’t even be mad. I decided to waste my time to get the full experience, and the full experience is what i got.
Not one smile, not one greeting, This whole place needs to close down and have much needed renovations and a whole new team of staff. Quickly.
Loading...