Local Starbucks does a good job.. pretty consistent and customer service has always been on point
Angel D
They allow the patrons to be boxed in by the delivery guy for over 20 minutes. The manager did nothing when approached and asked if there was anything they could help the guy to do his delivery faster,
Joey Forsyth
Quick service even when they are busy
Rafael Arroyo
By far the worst experience in a Starbucks I’ve had. The customer service is appalling to say the least , the barista said “what do you want?” With a tone. I ordered a caramel crunch frappe with coconut milk and I got a plain frappe with caramel on top. You can’t even read the menu, I felt like I was taking a eye test lol. The tables where unclean and trash cans by where they make the drinks where full.
Michael Rettus
Savannah was a delight.
Andrew Doster
Fantastic staff. My son is disguising his turkey for school and chose a Starbucks drink. To stick to the theme, we just asked for a couple things for the look and they're more than helpful. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Ernesto
Bad breakfast bad service coffee is less intense every time CHEAP FOR PRICE WE PAY
Miranda Mer
Very busy location on the weekend. Lobby was rather dirty but was understandable because of the crowd. Drinks were good.
Atmosphere: 4
Service: 4
SHA BINKI
Nothing good from here. Just the exit.
Andria
Please have someone come in and fix the drinks at this Starbucks. I have to avoid this Starbucks location because they don’t make the drinks right most of the time, but it’s closest to my home so sometimes I still go because I don’t have the time to go further to a different location. Then I end up regretting my decision because the drinks made here are a waste of money. The iced shaken expressos and green tea lemonades are not made correct here! Please fix them. I have spoken to friends/ family who also go to this location and they share the same experience. Send someone in to fix the drinks here! The verrado, Dysart, and Estrella Parkway locations know how to make the drinks, figure out what’s going on at this location.
Great Starbucks! Clean & great service! One complaint-music is WAY too loud. I want to leave before so finish eating.??
Brianna Swindle
This store is another cleanest stores I’ve been too!!! The services is great everyone seems like they just want to get the job done and keep the service going. Any bad comments that are in these reviews seem to be like they’re having a bad day yes, sometimes it can be the barista but at the end of the day you’re the one ordering the drink and they’re the one just trying to do their job.
Atmosphere: 5
Food: 5
Service: 5
Monica
Shoutout to Brandon, he was super attentive and kind. He provided excellent customer service !
Atmosphere: 4
Food: 4
Service: 5
Seila Bonner
On 7/2/24, we went to this Starbucks about 4 pm. We all got our drinks, but my drink was not blended like I wanted so I gave it back to the lady at the window and she took it back with an attitude. Then after a few minutes a man came back with my drink blended like I wanted which was weird. This was the last drink I had the rest of the day and night. I was fine until about 8 am, then I had the runs like I just took a bottle of Miralax. This lasted all day long, I don’t know if they hacked my drink, but it can’t be just a coincidence that after they changed my drink I started having the stomach issues. I will never go to that Starbucks again.
Food: 1
Service: 1
Oriana Morales
This place is horrible. Their service is the absolute worst. I walk in for a pick up order and there’s only one drink. Which I get I’ll wait for my other three. I get my second drink which is supposed to be iced but I got it hot. I tried getting the attention of a blonde girl with a pony tail, who literally looked like she hated her job. She turns around and says “what?” In the worst attitude ever. I tell her my drink is supposed to be iced and she tells me to next time check my order. She grabs a cup of ice and dumps the hot drink in it and gives it to me like that. Then I stand in the pick up section for 10 minutes waiting for my two other drinks. Keep in mind they’re making other drinks for other orders and no one is acknowledging that I’ve been standing there waiting for my drinks until finally a girl ask what else I need. All the baristas looked like they hate their job. I decided to not say anything but once I got back to work I realized the drinks weren’t even right. I called and asked to speak to the manager which I’m pretty sure it was the blonde girl who gave me attitude, I explained my experience and how I was upset and all she said was “Okay, I’m sorry to hear that, is their anything else I can help you with” she didn’t even care. I’m so shocked on our horrible their customer service is. Every Starbucks I’ve been to is always great. Never going to this location again.
Local Starbucks does a good job.. pretty consistent and customer service has always been on point
They allow the patrons to be boxed in by the delivery guy for over 20 minutes. The manager did nothing when approached and asked if there was anything they could help the guy to do his delivery faster,
Quick service even when they are busy
By far the worst experience in a Starbucks I’ve had. The customer service is appalling to say the least , the barista said “what do you want?” With a tone. I ordered a caramel crunch frappe with coconut milk and I got a plain frappe with caramel on top. You can’t even read the menu, I felt like I was taking a eye test lol. The tables where unclean and trash cans by where they make the drinks where full.
Savannah was a delight.
Fantastic staff. My son is disguising his turkey for school and chose a Starbucks drink. To stick to the theme, we just asked for a couple things for the look and they're more than helpful. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Bad breakfast bad service coffee is less intense every time CHEAP FOR PRICE WE PAY
Very busy location on the weekend. Lobby was rather dirty but was understandable because of the crowd. Drinks were good.
Atmosphere: 4
Service: 4
Nothing good from here. Just the exit.
Please have someone come in and fix the drinks at this Starbucks. I have to avoid this Starbucks location because they don’t make the drinks right most of the time, but it’s closest to my home so sometimes I still go because I don’t have the time to go further to a different location. Then I end up regretting my decision because the drinks made here are a waste of money. The iced shaken expressos and green tea lemonades are not made correct here! Please fix them. I have spoken to friends/ family who also go to this location and they share the same experience. Send someone in to fix the drinks here! The verrado, Dysart, and Estrella Parkway locations know how to make the drinks, figure out what’s going on at this location.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
Great Starbucks! Clean & great service!
One complaint-music is WAY too loud. I want to leave before so finish eating.??
This store is another cleanest stores I’ve been too!!! The services is great everyone seems like they just want to get the job done and keep the service going. Any bad comments that are in these reviews seem to be like they’re having a bad day yes, sometimes it can be the barista but at the end of the day you’re the one ordering the drink and they’re the one just trying to do their job.
Atmosphere: 5
Food: 5
Service: 5
Shoutout to Brandon, he was super attentive and kind. He provided excellent customer service !
Atmosphere: 4
Food: 4
Service: 5
On 7/2/24, we went to this Starbucks about 4 pm. We all got our drinks, but my drink was not blended like I wanted so I gave it back to the lady at the window and she took it back with an attitude. Then after a few minutes a man came back with my drink blended like I wanted which was weird. This was the last drink I had the rest of the day and night. I was fine until about 8 am, then I had the runs like I just took a bottle of Miralax. This lasted all day long, I don’t know if they hacked my drink, but it can’t be just a coincidence that after they changed my drink I started having the stomach issues. I will never go to that Starbucks again.
Food: 1
Service: 1
This place is horrible. Their service is the absolute worst. I walk in for a pick up order and there’s only one drink. Which I get I’ll wait for my other three. I get my second drink which is supposed to be iced but I got it hot. I tried getting the attention of a blonde girl with a pony tail, who literally looked like she hated her job. She turns around and says “what?” In the worst attitude ever. I tell her my drink is supposed to be iced and she tells me to next time check my order. She grabs a cup of ice and dumps the hot drink in it and gives it to me like that. Then I stand in the pick up section for 10 minutes waiting for my two other drinks. Keep in mind they’re making other drinks for other orders and no one is acknowledging that I’ve been standing there waiting for my drinks until finally a girl ask what else I need. All the baristas looked like they hate their job. I decided to not say anything but once I got back to work I realized the drinks weren’t even right. I called and asked to speak to the manager which I’m pretty sure it was the blonde girl who gave me attitude, I explained my experience and how I was upset and all she said was “Okay, I’m sorry to hear that, is their anything else I can help you with” she didn’t even care. I’m so shocked on our horrible their customer service is. Every Starbucks I’ve been to is always great. Never going to this location again.
Atmosphere: 1
Food: 1
Service: 1
Loading...