Went to order food and they were absolutely out of almost everything! They said they not expecting a delivery until possibly Tuesday. This is at least the second time this happened. Ugh!
Atmosphere: 1
Food: 1
Service: 1
AJ Jana
Ordered online, drove there and after 15 minutes they haven't even started my order? Later staff doesn't communicate and left my subs ready to go on the counter for another 5 minutes until I get frustrated and I ask if it's finish and they just look lost, another employee completed it but just didn't finish packing it and went into the back for like the 5th time since I got there?
Alex Torres
worker was super
Atmosphere: 1
Food: 1
Service: 1
Ben Gargano
Good luck going to this subway. They won't even take a order or tell you when they can because the are too busy making online orders. But hey they'll have you wait a while before they tell you that.
Atmosphere: 1
Food: 1
Service: 1
Kim Sree
They aren’t supposed to close until 9pm but they were already closed at 8:35pm.
Service: 1
R A
I was eating inside the restaurant. I sat down and a mom with her three kids came inside with two pizzas from the Little Ceasers next door. They were eating their food while her young son of about 9 years old was kicking screaming and making loud noises. The mom did not discipline the young kid and the employees did not care to tell the non paying customers to leave. I called later to ask when her manager would be there and she said there is no manager and told me to call another location.
Atmosphere: 1
Food: 2
Service: 1
maisy rae
I am not one to leave negative reviews for restaurants/fast food/retail places as I'm a young adult and have put years into working those kinds of places. So I'm always one to give them the benefit of the doubt. Personally, when I walk into a subway I dont expect amazing service, I just wanna leave with a decent sandwich. However, I walked out of this place fuming, not because of how I was treated or served as a customer but how the workers treated each other, more specifically how they treated the trainee.Putting aside that the other workers (a girl with green and purple hair, something I'd usually compliment but her style clearly doesn't match her nasty personality, and guy with long hair that had an airpod in) didn't even greet me nor make eye contact with me when I came in (they were doing online orders) as the trainee was helping another customer. I knew she was a trainee as she made a comment to the man at the register along the lines of "sorry I'm new" because she didn't know how to do something at the register (which is perfectly acceptable, but the other workers should be there to help her). I probably stood there a good five minutes as the other workers right in front of me were silent pretending I was invisible. Clearly leaving all the work of the walk-ins for the trainee, disgusting.The trainee finishes the transaction with the man, goes on to wash her hands and put on new gloves, IMMEDIATELY I LOVE HER, she passed her food handlers test and actually cares. She asks me about my sandwich build very politely and I tell her I want flatbread. For a moment she couldnt find the flatbread as it was kept separately on the back counter, perfectly reasonable when you're new to a job to not be able to find something. She asks the colored hair girl where it is and she instantly looks annoyed and very passively aggressively shows her. A moment later after the colored hair girl goes back to the mobile order the trainee asks her a clarifying question about the cut of the flatbread for a 6-inch, the girl COMPLETELY IGNORES HER, again disgusting. Then when i wanted my sandwich toasted the trainee needed help with the oven, the trainee asks the same girl and she audibly SCOFFS at the trainee then proceeds to answer her question. I am horrified. So much of me wanted to say something to the colored hair girl but I am a very reserved person, but I wish I did.This attitude infuriates me. I understand working at subway probably isn't fun, but we all end up at a job to pay the bills. These kinds of jobs are where I've met some of the best people and now friends I know. Even if you're not there to make friends the least you can do is be friendly as stress and passive aggression does not make an efficient work environment. I'm sure we all want the job to be easy and smooth. You can't have the store run smoothly and efficiently if these people aren't trained properly, and with this attitude meeting them, SCARED to ask questions. I'm someone that picks up the routine of these jobs pretty quickly but I cant do that if I have a rude trainer and I don't feel I can ask questions. if I were in the trainees shoes the amount of anxiety I'd have to work there. I have quit multiple jobs because of this attitude, but I've never seen it so blatant and right in front of customers faces. Not to mention, the amount of turnover youre gonna have if the trainers and managers have this attitude.Do better, Sarival Subway. This is despicable.To the red head trainee: the sandwiches you made me were great, you seem so kind and I hope you can take can take that kindness and work to a better environment. I know job hunting is terrible nowadays but I encourage you to try.
Atmosphere: 1
Food: 3
Service: 2
Red Favela
Terrible service today! I'll stick to the watson location!
Food: 1
Service: 1
Hawkins Mann
Such a disappointment. I’ve never been served bread that was that hard. What’s frustrating, is an employee had to feel the bread - and obviously struggled cutting it with a knife looking at the bread. They still served it to me in a delivery order. This subway needs to be closed. Unbelievable.
Atmosphere: 1
Food: 1
Service: 1
Vanessa Mendez
Employees don’t change their gloves enough, especially after touching stuff other than food. They are almost always out of more than one product. Vegetables don’t always look fresh. Last time there was mold on the tomatoes I suggest going to another subway.
Changing my 4 star happening way too often when out of product and the soda machine is always trash and out of product as well.Service is good just never any product in stock today even the dressing
Atmosphere: 4
Food: 1
Service: 5
Cristian Barraza (Espada)
This place is always out of rotisserie chicken. Placed an order online and they let me know they're out once I've already arrived.
Noelia Arteaga
Just got off work drove 15 to 20 mins to get something to eat it’s 8:10 and doors are always closed earlier than actual time ! Super inconvenient Night crew looks high most of the time in and out the smoke shop. Someone needs to check them before they go out of business.
Shauntel M.
2nd I've gone and they are out of eggs during breakfast time. Get it together! The staff are friendly but that is very bad to continuously not have the items you are selling
Alexander Hearn
Worst Subway Ever, constantly out of food, HAM, ROASTBEEF, Prevolone, how does a Subshop run out of the basics, over and over again... Worst Management, this store should be closed it's
Went to order food and they were absolutely out of almost everything! They said they not expecting a delivery until possibly Tuesday. This is at least the second time this happened. Ugh!
Atmosphere: 1
Food: 1
Service: 1
Ordered online, drove there and after 15 minutes they haven't even started my order? Later staff doesn't communicate and left my subs ready to go on the counter for another 5 minutes until I get frustrated and I ask if it's finish and they just look lost, another employee completed it but just didn't finish packing it and went into the back for like the 5th time since I got there?
worker was super
Atmosphere: 1
Food: 1
Service: 1
Good luck going to this subway. They won't even take a order or tell you when they can because the are too busy making online orders. But hey they'll have you wait a while before they tell you that.
Atmosphere: 1
Food: 1
Service: 1
They aren’t supposed to close until 9pm but they were already closed at 8:35pm.
Service: 1
I was eating inside the restaurant. I sat down and a mom with her three kids came inside with two pizzas from the Little Ceasers next door. They were eating their food while her young son of about 9 years old was kicking screaming and making loud noises. The mom did not discipline the young kid and the employees did not care to tell the non paying customers to leave. I called later to ask when her manager would be there and she said there is no manager and told me to call another location.
Atmosphere: 1
Food: 2
Service: 1
I am not one to leave negative reviews for restaurants/fast food/retail places as I'm a young adult and have put years into working those kinds of places. So I'm always one to give them the benefit of the doubt. Personally, when I walk into a subway I dont expect amazing service, I just wanna leave with a decent sandwich. However, I walked out of this place fuming, not because of how I was treated or served as a customer but how the workers treated each other, more specifically how they treated the trainee.Putting aside that the other workers (a girl with green and purple hair, something I'd usually compliment but her style clearly doesn't match her nasty personality, and guy with long hair that had an airpod in) didn't even greet me nor make eye contact with me when I came in (they were doing online orders) as the trainee was helping another customer. I knew she was a trainee as she made a comment to the man at the register along the lines of "sorry I'm new" because she didn't know how to do something at the register (which is perfectly acceptable, but the other workers should be there to help her). I probably stood there a good five minutes as the other workers right in front of me were silent pretending I was invisible. Clearly leaving all the work of the walk-ins for the trainee, disgusting.The trainee finishes the transaction with the man, goes on to wash her hands and put on new gloves, IMMEDIATELY I LOVE HER, she passed her food handlers test and actually cares. She asks me about my sandwich build very politely and I tell her I want flatbread. For a moment she couldnt find the flatbread as it was kept separately on the back counter, perfectly reasonable when you're new to a job to not be able to find something. She asks the colored hair girl where it is and she instantly looks annoyed and very passively aggressively shows her. A moment later after the colored hair girl goes back to the mobile order the trainee asks her a clarifying question about the cut of the flatbread for a 6-inch, the girl COMPLETELY IGNORES HER, again disgusting. Then when i wanted my sandwich toasted the trainee needed help with the oven, the trainee asks the same girl and she audibly SCOFFS at the trainee then proceeds to answer her question. I am horrified. So much of me wanted to say something to the colored hair girl but I am a very reserved person, but I wish I did.This attitude infuriates me. I understand working at subway probably isn't fun, but we all end up at a job to pay the bills. These kinds of jobs are where I've met some of the best people and now friends I know. Even if you're not there to make friends the least you can do is be friendly as stress and passive aggression does not make an efficient work environment. I'm sure we all want the job to be easy and smooth. You can't have the store run smoothly and efficiently if these people aren't trained properly, and with this attitude meeting them, SCARED to ask questions. I'm someone that picks up the routine of these jobs pretty quickly but I cant do that if I have a rude trainer and I don't feel I can ask questions. if I were in the trainees shoes the amount of anxiety I'd have to work there. I have quit multiple jobs because of this attitude, but I've never seen it so blatant and right in front of customers faces. Not to mention, the amount of turnover youre gonna have if the trainers and managers have this attitude.Do better, Sarival Subway. This is despicable.To the red head trainee: the sandwiches you made me were great, you seem so kind and I hope you can take can take that kindness and work to a better environment. I know job hunting is terrible nowadays but I encourage you to try.
Atmosphere: 1
Food: 3
Service: 2
Terrible service today! I'll stick to the watson location!
Food: 1
Service: 1
Such a disappointment. I’ve never been served bread that was that hard. What’s frustrating, is an employee had to feel the bread - and obviously struggled cutting it with a knife looking at the bread. They still served it to me in a delivery order. This subway needs to be closed. Unbelievable.
Atmosphere: 1
Food: 1
Service: 1
Employees don’t change their gloves enough, especially after touching stuff other than food. They are almost always out of more than one product. Vegetables don’t always look fresh. Last time there was mold on the tomatoes I suggest going to another subway.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Changing my 4 star happening way too often when out of product and the soda machine is always trash and out of product as well.Service is good just never any product in stock today even the dressing
Atmosphere: 4
Food: 1
Service: 5
This place is always out of rotisserie chicken. Placed an order online and they let me know they're out once I've already arrived.
Just got off work drove 15 to 20 mins to get something to eat it’s 8:10 and doors are always closed earlier than actual time ! Super inconvenient Night crew looks high most of the time in and out the smoke shop. Someone needs to check them before they go out of business.
2nd I've gone and they are out of eggs during breakfast time. Get it together! The staff are friendly but that is very bad to continuously not have the items you are selling
Worst Subway Ever, constantly out of food, HAM, ROASTBEEF, Prevolone, how does a Subshop run out of the basics, over and over again... Worst Management, this store should be closed it's
Atmosphere: 2
Food: 1
Service: 3