19.23 for a double bacon cheeseburger combo and they can't give one free ranch ? absolutely ridiculous to treat customers that way with high prices to begin with ... not to mention ignoring customers to talk to co-workers for several minutes
Atmosphere: 3
Food: 5
Service: 2
Charlotte Bowler
Very quick service.
Atmosphere: 4
Food: 5
Service: 5
eric vulgate
Feels like its 1980
Atmosphere: 3
Food: 3
Service: 3
tom jorgensen
Great food and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Evan Wride
Not healthy, but a treat!
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Brownie and Oreo Cupfection
Destinee Jade
Was traveling through town on a trip. Stopped for dinner, we both got the chicken baskets. Food took a little long but it came out so fresh. The white gravy was great. All around, good little stop!
Atmosphere: 5
Food: 5
Service: 5
Claudia Martinez
Don't worry I always give you guys a good review cuz I always love this place I used to have my ex-boyfriend that we used to go there you guys always have a good deals I'll visit you guys one day until I get settled in in my studio apartment in Holbrook I'm finally coming home guys finally I'm not homeless anymore I made the right decision to go home
Atmosphere: 5
Food: 5
Service: 5
Michelle Spurlock
Love the blizzard
Atmosphere: 5
Food: 4
Service: 5
John Mangum
Dairy Queen – Holbrook, Arizona ⭐☆☆☆☆ (1 out of 5 stars)
Stopped by the Holbrook Dairy Queen expecting a quick treat and ended up with a frustrating reminder that not all franchises are created equal.
I rolled through the drive-thru to try the Blizzard of the Month, Reese’s Caramel Craze. It’s August, it’s advertised, and I figured it’d be a no-brainer. But apparently, that’s not the case here.
I placed my order and was immediately met with confusion. The staff asked, “So you want a Reese’s Blizzard with caramel added to it?” I clarified, “No, I’d like the new Reese’s Caramel Blizzard, the Blizzard of the Month.” The reply? A rude, “We don’t know what you’re talking about.”
Instead of trying to help or double-checking, they simply insisted they’d add caramel to a Reese’s Blizzard and then told me the total was $12.34 for two small incorrect Blizzards.
If you’re looking for a Dairy Queen that actually acts like a Dairy Queen, save yourself the hassle and skip this one. Either they’re not keeping up with the promotions or they just don’t care. Either way, this location was a major disappointment.
Love their variety of ice cream. I think the prices are reasonable. If you go through the drive through you can go and park and they will bring the food service to your car when it is ready
Atmosphere: 5
Food: 5
Service: 5
L S
The older woman at the cash register was the rudest person I have ever bought anything from. I actually wished I would’ve asked for my money back and not gotten my blizzard. I simply ask her if she knew what a turtle blizzard was because it was not on the menu board and she stared at me and stared at me And finally “what size” I told her and the only other words she said to me was “cash or credit”. That was it.
I’ve been in many forms of customer service and many of them were high stress for over 40 years. This was Worst I have ever experienced in my entire life! If you don’t like your job quit. My turtle blizzard does not have caramel in it and wasn’t hardly mixed. I have no doubt, She did that on purpose. The only thing I did was go to the wrong counter to begin with because I wasn’t sure which one. When she pointed me to the other counter, I went without issue. I realized I made a mistake. I didn’t say anything rude to her. I said “hi how are you” and she ignored me. There was nobody else in line. Nobody was waiting for anything. I tried to have a very calm upbeat attitude with her, but she did not want to deal with me. I thanked her when she brought my blizzard to me. She said nothing but scowled at me. Maybe she’s nicer to others. I don’t know but what I do know is I will never come back to this Dairy Queen again and I travel to Phoenix quite often. Just be prepared if you decide to go to this store. Hopefully she was just having a crappy day and it won’t happen again. I hope that was the case. Not that she had a crappy day, but that she’s not always like that cause that would just be miserable. She looked miserable. The scowl on her face looked permanent. I also get the feeling she might be the owner or at the very least the manager. Shocking that somebody can treat people so disrespectful and still hold a customer service position or have a success business. Enter at your own risk.
Atmosphere: 2
Food: 3
Service: 1
James
Dairy Queen is always great
Robert Strong
Great food and service!
Atmosphere: 4
Food: 5
Service: 5
Nina Jaqueline
The service was fast, the people behind the counter, unfortunately, not very friendly. Maybe she had a bad day.
19.23 for a double bacon cheeseburger combo and they can't give one free ranch ? absolutely ridiculous to treat customers that way with high prices to begin with ... not to mention ignoring customers to talk to co-workers for several minutes
Atmosphere: 3
Food: 5
Service: 2
Very quick service.
Atmosphere: 4
Food: 5
Service: 5
Feels like its 1980
Atmosphere: 3
Food: 3
Service: 3
Great food and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Not healthy, but a treat!
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Brownie and Oreo Cupfection
Was traveling through town on a trip. Stopped for dinner, we both got the chicken baskets. Food took a little long but it came out so fresh. The white gravy was great. All around, good little stop!
Atmosphere: 5
Food: 5
Service: 5
Don't worry I always give you guys a good review cuz I always love this place I used to have my ex-boyfriend that we used to go there you guys always have a good deals I'll visit you guys one day until I get settled in in my studio apartment in Holbrook I'm finally coming home guys finally I'm not homeless anymore I made the right decision to go home
Atmosphere: 5
Food: 5
Service: 5
Love the blizzard
Atmosphere: 5
Food: 4
Service: 5
Dairy Queen – Holbrook, Arizona
⭐☆☆☆☆ (1 out of 5 stars)
Stopped by the Holbrook Dairy Queen expecting a quick treat and ended up with a frustrating reminder that not all franchises are created equal.
I rolled through the drive-thru to try the Blizzard of the Month, Reese’s Caramel Craze. It’s August, it’s advertised, and I figured it’d be a no-brainer. But apparently, that’s not the case here.
I placed my order and was immediately met with confusion. The staff asked, “So you want a Reese’s Blizzard with caramel added to it?” I clarified, “No, I’d like the new Reese’s Caramel Blizzard, the Blizzard of the Month.” The reply? A rude, “We don’t know what you’re talking about.”
Instead of trying to help or double-checking, they simply insisted they’d add caramel to a Reese’s Blizzard and then told me the total was $12.34 for two small incorrect Blizzards.
If you’re looking for a Dairy Queen that actually acts like a Dairy Queen, save yourself the hassle and skip this one. Either they’re not keeping up with the promotions or they just don’t care. Either way, this location was a major disappointment.
Atmosphere: 1
Food: 5
Service: 1
The food was actually very good
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Love their variety of ice cream. I think the prices are reasonable. If you go through the drive through you can go and park and they will bring the food service to your car when it is ready
Atmosphere: 5
Food: 5
Service: 5
The older woman at the cash register was the rudest person I have ever bought anything from. I actually wished I would’ve asked for my money back and not gotten my blizzard. I simply ask her if she knew what a turtle blizzard was because it was not on the menu board and she stared at me and stared at me And finally “what size” I told her and the only other words she said to me was “cash or credit”. That was it.
I’ve been in many forms of customer service and many of them were high stress for over 40 years. This was Worst I have ever experienced in my entire life! If you don’t like your job quit. My turtle blizzard does not have caramel in it and wasn’t hardly mixed. I have no doubt, She did that on purpose. The only thing I did was go to the wrong counter to begin with because I wasn’t sure which one. When she pointed me to the other counter, I went without issue. I realized I made a mistake. I didn’t say anything rude to her. I said “hi how are you” and she ignored me. There was nobody else in line. Nobody was waiting for anything. I tried to have a very calm upbeat attitude with her, but she did not want to deal with me. I thanked her when she brought my blizzard to me. She said nothing but scowled at me. Maybe she’s nicer to others. I don’t know but what I do know is I will never come back to this Dairy Queen again and I travel to Phoenix quite often. Just be prepared if you decide to go to this store. Hopefully she was just having a crappy day and it won’t happen again. I hope that was the case. Not that she had a crappy day, but that she’s not always like that cause that would just be miserable. She looked miserable. The scowl on her face looked permanent. I also get the feeling she might be the owner or at the very least the manager. Shocking that somebody can treat people so disrespectful and still hold a customer service position or have a success business. Enter at your own risk.
Atmosphere: 2
Food: 3
Service: 1
Dairy Queen is always great
Great food and service!
Atmosphere: 4
Food: 5
Service: 5
The service was fast, the people behind the counter, unfortunately, not very friendly. Maybe she had a bad day.
Loading...