Starbucks
US-160, Kayenta
(928) 697-8176
Recent Reviews
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There was a long line, I waited for 20 minutes before I got to the counter, then they said nothing to me and made me wait another 10 minutes. They were out of all food and pastries and the coffee they made was terrible.
Atmosphere: 1
Food: 1
Service: 1
Worst Starbucks experience EVER!
We’ve ordered 2 drinks:
- One Nitro Cold Brew
- One Vanilla Sweet Cream Cold Brew
What we’ve got were 2 cups of cold, iced coffee (see picture). When I told the barista (which was alone there) that I ordered a Nitro Cold Brew, she said: “Oh that’s the same.” I told her that a Nitro Cold Brew was something different. She replied again: “No no, that’s the same”. I was super puzzled that she apparently had NO idea about her job and the drinks Starbucks is selling. I pointed out the two taps behind her (Nitro & Regular Cold Brew) and told her that these would be the right ones to use. She then said: “Oh, these don’t work, we just use this here:” and she took a pitcher with cold coffee out of the fridge. I couldn’t believe it! Then I said that the second drink would also be wrong. She said that she could add some Vanilla Cream if I wanted to… Annoyed with her incompetence and also her ignorant behavior I said I wanted a full refund. Yet, that was not possible to be put back on my card, so I walked out with 9.63 cash in my hands, which I found annoying as well as I basically don’t use cash anymore.
I couldn’t believe the incompetence I was experiencing here. Super poorly trained staff with a questionable attitude 🙅🏻
Atmosphere: 3
Food: 1
Service: 1
30 minutes to get 2 coffee, 1 sandwich and 2 banana bread. Local people were served before us even if they ordered later. The sandwich I got wasn’t the one I ordered and I have been asked to pay for it because I have bitten it. The lady was using the phone while she was preparing our coffe.
Atmosphere: 2
Food: 3
Service: 1
I wish they offered delivery.
omg, totally waste of life and money. Why open Starbucks here?
Spent 45 mins here for two cups….. really good job!
Atmosphere: 1
Food: 2
Service: 1
I would say this is a good spot for people passing through or just want a drink. My order I got here was a matcha latte with strawberry cold foam. I always ask for extra foam since most Starbucks places always serve little amount smaller then the width of a penny. The difference here was they gave me the exact amount I prefer. I am surprised they actually listened to that small detail. So I would say service is excellent. My overall drink was delicious and very enjoyable. They also have small shots of the extra amount of the drink. I thought it was very cute and a nice touch to people to try something new. The Atmosphere was average and looked like your regular Starbucks. My overall experience was really good!
Atmosphere: 3
Food: 5
Service: 5
insanely poor staffing
Service: 1
I ordered a drip coffee, and expected my cup to be full. Instead, they gave me espresso shots, and my cup was not full at all. The price was double what a drip coffee would be. I asked for a splash of almond milk, but they frothed it, giving much more than a splash. First time I've had a bad order at a Starbucks.
Atmosphere: 4
Food: 3
Service: 2
They had the coffee sitting out without the top and it was already cold, one person working very slow
Nice to have something new for the locals and travelers. Coffee is about average, but the Blueberry Scone was dry, bland, and crumbled. Wish all the pasteries were made fresh on site. One star deducted. Anyway, a new hotspot for all you coffee enthusiast.
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(Translated by Google) Coffee was delicious but I waited for 20 minutes, slow service: - /(Original)Kaffee war lecker allerdings habe ich echt 20min angestanden, langsamer Service :-/
Nice to have something new for the locals and travelers. Coffee is about average, but the Blueberry Scone was dry, bland, and crumbled. Wish all the pasteries were made fresh on site. One star deducted. Anyway, a new hotspot for all you coffee enthusiast.
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