Chick-fil-A

Name: Chick-fil-A
Address: 4512 S Ellsworth Rd, Mesa, Arizona, 85212, US
Telephone: (480) 550-9817
Price range: $
Rating: 4

$ • Fast Food, Salad, Chicken Shop

Hours:
4512 S Ellsworth Rd, Mesa
(480) 550-9817

About Chick-fil-A

Chick-fil-A, a popular fast-food restaurant, has received mixed reviews from customers. While the food is consistently praised as tasty, the customer service and efficiency of the drive-thru have been a point of concern for some.

Many customers appreciate the convenience of the mobile ordering app, which allows them to place their orders early in the morning. However, some have experienced issues with order cancellations and lack of notifications, leading to disappointment. The drive-thru lines are generally efficient, but the wait times can be longer than expected.

Despite these challenges, the restaurant's staff is often commended for their customer service. When issues arise, such as incorrect orders, the staff is typically quick to resolve the problem and make amends, often offering additional items as a gesture of goodwill.

The restaurant's physical environment is also a point of praise, with one customer noting the well-designed drive-thru and the efforts made to keep the staff comfortable in hot weather. The waffle fries, in particular, have been singled out as a standout menu item.

Overall, Chick-fil-A seems to provide a generally positive dining experience, with delicious food and friendly staff, but there is room for improvement in terms of order accuracy and drive-thru efficiency.