“Just went in for my birthday breakfast with my husband. The food came in super quick and it tasted delicious, our server was Marie and she was so sweet. She definitely made my morning with her conversation skills and sweet personality. Love her!“
“Disclaimer: I was given 10% off my bill for this review
Absolutely fantastic experience!
I stopped by IHOP and was blown away by the service and food. The staff was super friendly and attentive, and my order came out quickly and perfectly cooked. The pancakes were fluffy and delicious — exactly what you expect from IHOP, but somehow even better. The restaurant was clean, the coffee was hot and fresh, and the atmosphere was warm and welcoming. Whether you’re craving breakfast at midnight or just want a comforting meal, this IHOP never disappoints. Highly recommend!“
“Was in the area and stopped by for a family breakfast. The restaurant was clean, food was good and server was attentive. Alex at this location checked in with us during our visit and he exceeded his role in this restaurant by showing his genuine concern for how everything was running at the restaurant. Thank you to Alex and all the team members.“
“We love coming to this IHOP on Higley and Brown Rd. Maria and Eva are always such wonderful servers to our family and all of our kids. When we cannot make it into the restaurant, we usually order on UberEats or DoorDash.
One morning, when several of my kids’ friends were over, we placed a delivery order and a couple of items ended up missing. Here is where the above and beyond service began. I received an email from UberEats asking if the order was accurate, so I reported the issue. UberEats then told me there was nothing they could do about it.
I decided to call the restaurant directly, and the manager, Chris, immediately knew which order it was. He explained that he himself had notified UberEats that part of the order had been forgotten, but the driver refused to come back for it. In the past, other restaurants have simply told us to pick up the missing items if we wanted them.
Not Chris. He hand delivered the missing items to our home and even offered two complimentary entrees for the next time we visited. When we returned the following week, the team honored that promise without hesitation.
What a great place. We were and continue to be grateful for this level of care. Truly above and beyond customer service.“