I had the best customer service from two of your employees, Anna Belle and Rose Mary. They were pleasant and helpful and didn't rush this senior citizen. Also, what I noticed that the kept the tables in the store and outside of the store clean and tidy. That is a big plus as I dislike sitting at a dirty table. Kudos for great service and a yummy dessert!
Atmosphere: 5
Food: 5
Service: 5
justin
My family and I recently visited Menchie's Frozen Yogurt off Power and Ray Rd. As avid froyo enthusiasts, we had an excellent experience! The dynamic duo working there— I believe their names were Annabelle and Rosemary—were incredibly friendly and welcoming, making our visit very enjoyable. The staff keeps this place clean, and the atmosphere is relaxing and inviting, making it a perfect family treat. We left with our sweet tooth satisfied and eager to return. I highly recommend this place for anyone craving delicious frozen yogurt!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Dan Bradley
The young ladies who served us, Rose Mary and Anna Belle, were very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
High Clouds
I was looking g for a good yogert place and and I think this will be it. The only reason I gave 4 stars for the atmosphere was because of a few screaming kids that the parents were not even trying to control, which was not the fault or responsibility of the Menchie's employees. Otherwise, this was a great place. Rather small with not enough seating inside, but the quality of the yogert made up for it.
Wheelchair accessibility: There is wheelchair parking right in front of the entrance to the store.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Annie Grosse
My daughter left a job she was at for over a year to go to work for these people. They promised her a promotion while we were away on vacation. They constantly text her cell phone to complain about minor things daily. Then they fired her By taking her off the schedule, when she reached out, they told her it wasn’t a good fit for them. I don’t know why they think they had the right to use her private cell phone as a business phone, or why they promise, kids, promotions, and ask them to leave their jobs and then for no good reason they let them go. My daughter was a high honor, society student, graduated high school full year early and got a full ride to college, so she’s more than capable ice cream service. I will file a formal complaint with the company against this business.
Atmosphere: 1
Food: 4
Service: 1
Troy Dunlavy
I had enough points, from previous purchases, to buy a birthday cake at a discount. The website said I had enough points but they wouldn't let me redeem it unless I use their app on my phone. I shouldn't have to download an app for every business I visit. They should have honored my points that I accumulated over the years. I will not do business with them again.
Anna Hagen
One star for the rude worker, Annabelle. I left feedback on the app, just for her. Honestly I hope this is just a summer job and she leaves because my family and I like to frequent this place. It's a nice treat for my kids. Five stars for the yummy yogurt and toppings.
Atmosphere: 3
Food: 5
Service: 1
Elliana Duncan
We came in 45 minutes before close and the workers were extremely rude, did not stock any of the flavors, were emptying out the yogurt as we were trying to serve ourselves and were giving us nasty looks the entire time. We came almost an hour before close and were well aware of what the hours are. They made us feel very unwelcome, however the yogurt was delicious. We came last week at the same time and the workers were very friendly but this was a bad experience for us.
Atmosphere: 3
Food: 5
Service: 1
Sara Fladeland
Excellent yogurt and toppings! However, every time I go, the staff is not friendly. They don’t ask for my rewards card and they do not even tell me my total and they don’t thank me for coming in. They have terrible customer service.
Atmosphere: 5
Food: 5
Service: 1
Ana Davis
We stopped in about 15 min before they closed tonight, which I know can be stressful for the employees. But Isabella and Annabelle were super friendly and kind and told us not to worry. The store was really clean and the toppings were neat and nicely displayed. We were really impressed with the outstanding service and great experience. Thank you Isabella and Annabelle, you guys are awesome!!
This location has a consistency and good flavor to their yogurt products.They also have the larger bowls on hand which is great for sharing or enough for another day.This is also a clean store.Always a pleasure going for a treat here
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Frozen Yogurt
lola
jocelyn has the nicest voice, very helpful, very nice
Edith Arredondo
I used to love this location but now .. they don't give you any sample cups and the ice cream area was dirty!! Really disappointed ?
Audrey Taylor
Some of the best frozen yogurt we have had.
Renee Bertola
Great service and yummy froyo. I love all the options!
I had the best customer service from two of your employees, Anna Belle and Rose Mary. They were pleasant and helpful and didn't rush this senior citizen. Also, what I noticed that the kept the tables in the store and outside of the store clean and tidy. That is a big plus as I dislike sitting at a dirty table. Kudos for great service and a yummy dessert!
Atmosphere: 5
Food: 5
Service: 5
My family and I recently visited Menchie's Frozen Yogurt off Power and Ray Rd. As avid froyo enthusiasts, we had an excellent experience! The dynamic duo working there— I believe their names were Annabelle and Rosemary—were incredibly friendly and welcoming, making our visit very enjoyable. The staff keeps this place clean, and the atmosphere is relaxing and inviting, making it a perfect family treat. We left with our sweet tooth satisfied and eager to return. I highly recommend this place for anyone craving delicious frozen yogurt!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
The young ladies who served us, Rose Mary and Anna Belle, were very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
I was looking g for a good yogert place and and I think this will be it. The only reason I gave 4 stars for the atmosphere was because of a few screaming kids that the parents were not even trying to control, which was not the fault or responsibility of the Menchie's employees. Otherwise, this was a great place. Rather small with not enough seating inside, but the quality of the yogert made up for it.
Wheelchair accessibility: There is wheelchair parking right in front of the entrance to the store.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
My daughter left a job she was at for over a year to go to work for these people. They promised her a promotion while we were away on vacation. They constantly text her cell phone to complain about minor things daily. Then they fired her By taking her off the schedule, when she reached out, they told her it wasn’t a good fit for them. I don’t know why they think they had the right to use her private cell phone as a business phone, or why they promise, kids, promotions, and ask them to leave their jobs and then for no good reason they let them go. My daughter was a high honor, society student, graduated high school full year early and got a full ride to college, so she’s more than capable ice cream service. I will file a formal complaint with the company against this business.
Atmosphere: 1
Food: 4
Service: 1
I had enough points, from previous purchases, to buy a birthday cake at a discount. The website said I had enough points but they wouldn't let me redeem it unless I use their app on my phone. I shouldn't have to download an app for every business I visit. They should have honored my points that I accumulated over the years. I will not do business with them again.
One star for the rude worker, Annabelle. I left feedback on the app, just for her. Honestly I hope this is just a summer job and she leaves because my family and I like to frequent this place. It's a nice treat for my kids. Five stars for the yummy yogurt and toppings.
Atmosphere: 3
Food: 5
Service: 1
We came in 45 minutes before close and the workers were extremely rude, did not stock any of the flavors, were emptying out the yogurt as we were trying to serve ourselves and were giving us nasty looks the entire time. We came almost an hour before close and were well aware of what the hours are. They made us feel very unwelcome, however the yogurt was delicious. We came last week at the same time and the workers were very friendly but this was a bad experience for us.
Atmosphere: 3
Food: 5
Service: 1
Excellent yogurt and toppings! However, every time I go, the staff is not friendly. They don’t ask for my rewards card and they do not even tell me my total and they don’t thank me for coming in. They have terrible customer service.
Atmosphere: 5
Food: 5
Service: 1
We stopped in about 15 min before they closed tonight, which I know can be stressful for the employees. But Isabella and Annabelle were super friendly and kind and told us not to worry. The store was really clean and the toppings were neat and nicely displayed. We were really impressed with the outstanding service and great experience. Thank you Isabella and Annabelle, you guys are awesome!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This location has a consistency and good flavor to their yogurt products.They also have the larger bowls on hand which is great for sharing or enough for another day.This is also a clean store.Always a pleasure going for a treat here
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Frozen Yogurt
jocelyn has the nicest voice, very helpful, very nice
I used to love this location but now .. they don't give you any sample cups and the ice cream area was dirty!! Really disappointed ?
Some of the best frozen yogurt we have had.
Great service and yummy froyo. I love all the options!
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