Sonic Drive-In
Parking lot, 2935 S Dobson Rd, Mesa
(480) 491-7811
Recent Reviews
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I'm being generous giving 2 star. I haven't been in awhile because this has had so many times. I ordered chicken sandwich combo large wavy fries Rt 44 diet Dr pepper, I got a rt 44 coke, green chili cheese burger with large wavy fries, I got home with small fries, ft long coney dog, large diet coke zero, medium chicken bites large wavy fries crispy. I didn't get the chicken and I got a small fry.
Very disappointed and won't go back.
Have repeatedly gone here for years, 8/10 times I’d need to go back because of something being wrong, or cold.
Atmosphere: 3
Food: 2
Service: 1
I’m 9 months pregnant and was desperate for some Sonic ice chips (a cup of ice). This was the only sonic near me open and I saw they closed at 1 AM and my ETA was 12:58. I called as I began my drive and essentially gave them a heads up I was on my way and asked they please forgive me for placing an order so close to their closing time, but assured them I just wanted ice. The gal on the phone was incredibly kind and told me to drive safely and that they’d have ice for me.
I arrived at 12:58 and pressed the red button. The Sonic team was prepared and came out quickly with my ice and some kind words 🥰
I’m unbelievably grateful and wanted to share my positive experience here. Thanks, Sonic team!
Atmosphere: 5
Food: 5
Service: 5
Great experience! Wanted cold drinks after a long day in the sun. Sonic did not disappoint.
Service: 5
Our slushy was melted, liquid, no ice to it. Also, not trying to take anyone’s job, so please teach from this situation. When I’m in drive thru with my chronically ill child with lung disease and we have cigarette smoke entering the car because employees are smoking out front…pretty lame!
Atmosphere: 1
Food: 2
Service: 4
I've never been disappointed by the quality of the food here.
Atmosphere: 4
Food: 4
Service: 4
Ordered their mozzarella sticks. When we received them asked for marinara sauce got told they now charge but didn't even tell the price lady who served us was rude and asked it was okay without telling price
Atmosphere: 1
Food: 3
Service: 4
Slow service. App lacks ability to pick up order at drive thru.
Atmosphere: 3
Food: 3
Service: 2
I have had bad experiences at Sonic before, but this specific location has changed my mind. The customer service was so amazing... The manager, Bre, was so naturally cheerful and confident that she made her crew feel at ease, even during a rush. She helps hundreds of people every shift, but she made me feel like a special customer 😊😁😊 oh yeah, they also made me this custom burger!!!!!
Atmosphere: 5
Food: 5
Service: 5
Who charges for syrup with French toast sticks? It's not about the 25 cents for me. It's the fact that everywhere else gives you syrup with french toast sticks. So I assumed I would have some in my bag. No I have to drive all the way back to Sonic to buy syrup. Ridiculous. Just charge 25 cents more for the French toast sticks and include syrup.
Restaurantji Recommends
All the shakes we ordered tasted kinda like what we ordered + overwhelming cakebatter.
Food: 2
Service: 5
Waited 20 min for a sonic blast that had a sprinkle of peanut butter cup on it. It was a joke a wast of money I will not go to this sonic again as this is not the first time for long waits they are under staffed and does not seem to be making any attempt to fix the problem. Then instead of helping the one guy doing all the outside order they go over to the drive thru window to smoke. So they do not care about customer service or maintaining customers.
I come to this location a lot, and all of the carhops and employees are typically great! Today there was a male carhop I hadn’t seen before and he didn’t say one. single. word during our whole interaction. I said hello and thank you but he literally just stared at me with a blank face and went back inside. 🤷🏼♀️ I get the service industry sucks, but I’ve been a Sonic carhop before and talking and being (at the bare minimum) polite is literally half of the job. Very VERY weird interaction.
Atmosphere: 3
Service: 2
The lady at the window was argumentative and rude. No thank you. Won't be back
sonic's grillo pickle seasoned tots (limited time only)- I wasnt aware of it until I saw it on the screen talking about it after I order the plain tots. anyway... the new seasoned for tots- turned out a WOW... I loved it!!! I would love to have this Sonic Grillo pickle seasoned tots on-going on.... because it s so GOOD!!!!
It's into a nice looking package. It s awesome. Good idea 👍👌
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