Strong odor of cheap cleaning solution everytime we go. Maybe it's fabuloso brand but it's really overpowering scent. The yogurt is ok .
Atmosphere: 2
Food: 3
Service: 3
Kara
One of the times I went here they had rancid frozen yogurt, because they clearly don’t clean their machines enough. Then the woman working there wouldn’t give a refund for it. I also saw a teen boy pick up a cherry eat it and then lick the serving spoon, and put it back. Aaahh the memories, I’m sure there are cleaner froyo places. Here me out tho always get tango mango even if it’s rancid
Dietary restrictions: dairy free and gluten free options
Recommended dishes: Tango Mango 10 Oz
Jenna
Great frozen yogurt! Always has a variety of flavors, great toppings selection. Super clean, excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Melinda Layton
Yogurt is fantastic. A bit pricey.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Frisco Bay
I am disgusted with the employee that had her friend verbally harass vulnerable women with racist rants. How dare him say such horrible and racist things. We spend hundreds of dollars at this location. No more!!! I am going to pursue this further with their corporate offices and make a report to the BBB and expose this individual for his cowardly actions along with his racist remarks too.
Safira Frota
Very disappointed. This lady that works there at night was rude to my mom and my autistic sister because they got there a little before they closed. My mom wasn’t too mad she just left but ice cream is all my sister is eating right now. She went back next day at night again and the lady was rude to her, threw her ice cream in the scale and started to be loud and rude again. My mom said I just want to pay for my ice cream and leave but this man that was there and apparently knew the employee started screaming at my mom and saying she should go back to her country, she needs to speak English and called her names. My mom was a loyal costumer there but won’t be coming back. Very sad to have racist employees
Atmosphere: 1
Food: 4
Service: 1
Lucas Corbitt
Usually I have no troubles with Zoyo, at any of the locations, but this location has a staffing issue. The owner is great, but there is one young lady who works closing who has been rude and racist to my mother-in-law because she and her daughter happened to come into the store between 8:30-9.
There is no need to argue with someone because they have an accent, that's such an immature and idiotic thing to do.
I would stay away from this location until they correct their employees' behavior and give your money to a better location.
Atmosphere: 1
Food: 4
Service: 1
Heloisa Frota-Corbitt
Not a safe environment! Female closing shift employee was extremely rude and started calling my mom names and discriminating her for being an immigrant because she came in after 8:30 pm My mom is a regular since I have a sister with eating disorder and is the second time this employee lost her cool and was very personal Another customer got involved as well and started ganging up against my mom due to her being an immigrant The owner is very nice but the staff is not very good with customer service
Atmosphere: 1
Food: 1
Service: 1
Rebecca Clarkson
I do not like the size of the cups! They are way too large, and they all end up being $10 or not, even though not even filing the cup. Ridiculous that they won't offer a kid size cup. I'll be going to Twisterz from now on.
Adults Only Gaming
This place is absolutely the worst. Been here several times. This will be the last time I will go. We arrived 1 hour before Closing went to get our yogurt and all the machines were in maintenance for closing. There was somebody standing at the front when I asked about it, he said they were down and I asked him why did you not tell us when we walked in? Right in front of you. He had nothing to say so we walked out.
Apparently they clean the machines during business hours and don't even tell you when you walk in, the kid just sat there on his phone. Don't go
Atmosphere: 1
Food: 1
Service: 1
Estella medrano
This place sucks…tell me why the worker was visible through the glass cleaning up an hour before closing time.
Atmosphere: 1
Food: 1
Service: 1
Maria Martinez
My friends and I came here for the first time, while we were being helped the cashier accidentally dropped coins in my friends yogurt, which was whatever it was by accident but he did little to nothing to apologize. He was younger with curly hair and while helping us out was on the phone.
Atmosphere: 1
Food: 5
Service: 1
B G
Yummy ? good place to take youre kids
Atmosphere: 5
Food: 5
Service: 5
PuffQueenKayla
Absolutely Delicious Treat for the family. "Don't let your eyes be bigger than your stomach. " -Grandma's Favorite
Strong odor of cheap cleaning solution everytime we go. Maybe it's fabuloso brand but it's really overpowering scent. The yogurt is ok .
Atmosphere: 2
Food: 3
Service: 3
One of the times I went here they had rancid frozen yogurt, because they clearly don’t clean their machines enough. Then the woman working there wouldn’t give a refund for it. I also saw a teen boy pick up a cherry eat it and then lick the serving spoon, and put it back. Aaahh the memories, I’m sure there are cleaner froyo places. Here me out tho always get tango mango even if it’s rancid
Dietary restrictions: dairy free and gluten free options
Recommended dishes: Tango Mango 10 Oz
Great frozen yogurt! Always has a variety of flavors, great toppings selection. Super clean, excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Yogurt is fantastic. A bit pricey.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
I am disgusted with the employee that had her friend verbally harass vulnerable women with racist rants. How dare him say such horrible and racist things.
We spend hundreds of dollars at this location. No more!!!
I am going to pursue this further with their corporate offices and make a report to the BBB and expose this individual for his cowardly actions along with his racist remarks too.
Very disappointed. This lady that works there at night was rude to my mom and my autistic sister because they got there a little before they closed. My mom wasn’t too mad she just left but ice cream is all my sister is eating right now. She went back next day at night again and the lady was rude to her, threw her ice cream in the scale and started to be loud and rude again. My mom said I just want to pay for my ice cream and leave but this man that was there and apparently knew the employee started screaming at my mom and saying she should go back to her country, she needs to speak English and called her names. My mom was a loyal costumer there but won’t be coming back. Very sad to have racist employees
Atmosphere: 1
Food: 4
Service: 1
Usually I have no troubles with Zoyo, at any of the locations, but this location has a staffing issue. The owner is great, but there is one young lady who works closing who has been rude and racist to my mother-in-law because she and her daughter happened to come into the store between 8:30-9.
There is no need to argue with someone because they have an accent, that's such an immature and idiotic thing to do.
I would stay away from this location until they correct their employees' behavior and give your money to a better location.
Atmosphere: 1
Food: 4
Service: 1
Not a safe environment! Female closing shift employee was extremely rude and started calling my mom names and discriminating her for being an immigrant because she came in after 8:30 pm
My mom is a regular since I have a sister with eating disorder and is the second time this employee lost her cool and was very personal
Another customer got involved as well and started ganging up against my mom due to her being an immigrant
The owner is very nice but the staff is not very good with customer service
Atmosphere: 1
Food: 1
Service: 1
I do not like the size of the cups! They are way too large, and they all end up being $10 or not, even though not even filing the cup. Ridiculous that they won't offer a kid size cup. I'll be going to Twisterz from now on.
This place is absolutely the worst. Been here several times. This will be the last time I will go. We arrived 1 hour before Closing went to get our yogurt and all the machines were in maintenance for closing. There was somebody standing at the front when I asked about it, he said they were down and I asked him why did you not tell us when we walked in? Right in front of you. He had nothing to say so we walked out.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Apparently they clean the machines during business hours and don't even tell you when you walk in, the kid just sat there on his phone. Don't go
Atmosphere: 1
Food: 1
Service: 1
This place sucks…tell me why the worker was visible through the glass cleaning up an hour before closing time.
Atmosphere: 1
Food: 1
Service: 1
My friends and I came here for the first time, while we were being helped the cashier accidentally dropped coins in my friends yogurt, which was whatever it was by accident but he did little to nothing to apologize. He was younger with curly hair and while helping us out was on the phone.
Atmosphere: 1
Food: 5
Service: 1
Yummy ? good place to take youre kids
Atmosphere: 5
Food: 5
Service: 5
Absolutely Delicious Treat for the family. "Don't let your eyes be bigger than your stomach. " -Grandma's Favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: VA VA Vanilla Frozen Yogurt
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