Crumbl

$$ • Bakery, Ice Cream, Dessert

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About Crumbl Cookies

Crumbl receives mixed feedback, with praise for specific cookies and customer service at certain locations. The Dubai cookie and brownie are described as delicious, and the thin chocolate chip cookies are amazing, though regular chocolate chip cookies are a least favorite. Keeping cookies chilled is recommended. One location, at Brown and Gilbert, is noted as clean with great customer service and a smile. Another location near a marathon course provided quick service, with an order ready when stated and correct. The lunch special is enjoyed, and the location near Barros pizza is considered perfect for finishing a meal. However, a negative experience occurred at the Mesa Grand location, where a Dubai Brownie order for next day pick up was given away, with excuses instead of solutions. In contrast, Kenzie and Zion at Mesa Groves went above and beyond to make things right, even though it was not their store’s mistake. This positive service ensures a return to Mesa Groves going forward. Overall, while some locations excel with quality service and cookies, others require improvement in order handling.

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Crumbl Cookies Reviews

4.8
329 ratings
5
89%
4
6%
3
1%
2
2%
1
2%
Food
4.9
Atmosphere
4.9
Service
4.8

Share your opinion about Crumbl

the cookie i orders was amazing and warm!
I only come like once a year and I come for the holiday sugar cookie. yum can’t wait for December
💖

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Hours

Monday 8AM - 10PM
Tuesday 8AM - 10PM
Wednesday 8AM - 10PM
Thursday 8AM - 10PM
Friday 8AM - 10PM
Saturday 8AM - 10PM
Sunday Closed
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